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Varsity Ford - Service Center

Ann Arbor, MI

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90 Reviews

90 Reviews of Varsity Ford - Service Center

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November 01, 2017

Jim Patarello Jim has served us well in two used car purchases at Varsity. He made the process easy and was very accommodating of our needs. He was never pushy, a More

by Kaybel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Patarello
Nov 06, 2017 -

Varsity Ford responded

Great to hear Jim took good care of you! Thanks for your business.

September 30, 2017

Service issue handled by Jim Paterello Mr.Paterello has helped time and again even when out of warranty! I have purchased 8 cars from Jim and will continue to do so! More

by maddog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Patarello
September 14, 2017

Ford Focus Safety Recall - Best Experience I've been a customer of Varsity Ford for more than 15 years. Their staff is courteous and friendly. It is always a pleasant experience each time I vis More

by adh689
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
August 31, 2017

Routine Maintenance I always take our cars to Varsity Ford for routine maintenance as well as any service we need. Appointments are easy to make and the staff is very fr More

by lindap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Maze
June 05, 2017

Great Service I had my 2016 Edge serviced at Varsity Ford in May for an oil leak. The service team immediately found the issue and contacted me to let me know they More

by cherylg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Werth
Jun 12, 2017 -

Varsity Ford responded

Thank you for sharing your experience, Cheryl! We so appreciate your kind words regarding our Service Department.

May 23, 2017

Fast friendly service We have been bringing our 2014 Edge Sport to Varsity for service and have never been disappointed. Everyone there is friend and the services preformed More

by Dudleys4040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cirabisi, Steve McGowen, Lance Maze
Jun 12, 2017 -

Varsity Ford responded

Thank you for your recommendation. We are over joyed to hear you always receive fast and friendly service during your visits.

May 04, 2017

It's gotta be a Ford! I purchased a 2010 Escape the end of March. I liked the older model style and found a great little one with low mileage! I had it just a couple weeks More

by Lori Wyatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Mackinder
Jun 12, 2017 -

Varsity Ford responded

Thank you for choosing Varsity for your automotive needs! We are so happy you found the perfect Escape and Russ took great care of you. We greatly appreciate your business and you sharing your experience.

May 04, 2017

service has alwways been the best and reasonably price this is the third Ford I have had the first two I leasted and that experience was great always able to get in. which is nice because I never know whe More

by ajbressler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the persons name but he did a great job and car was done in the time estimated
Jun 12, 2017 -

Varsity Ford responded

Thank you for sharing your sales and service experience, Aj! We are pleased to hear our prices were better than competitors. It's important to us that we stay competitive. We sincerely appreciate your business.

April 20, 2017

Great Service Experience! Just had another super service experience at Varsity Ford in Ann Arbor. The service was efficient, prompt and cost effective. I have yet to have a bad More

by George48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olan Noe
Apr 20, 2017 -

Varsity Ford responded

Thank you very much for taking the time to tell us about your experience here at Varsity Ford. We value the opinions of our loyal customers. Matt Stanford General Manager

February 25, 2017

Best experience I've ever had. My old Focus was done. I needed a new car and knew what I wanted. 2016 Focus ST. I came in about an hour before closing on a Saturday and Matt Vodry h More

by Carcrazy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vodry
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