Back

Varsity Ford - Service Center

Ann Arbor, MI

not yet
rated
90 Reviews

90 Reviews of Varsity Ford - Service Center

Sort by
June 21, 2016

Great Dealership/Great Service Had a great service experience on our 2013 Ford Cmax. Very efficient and thorough. Walked away feeling I received great value. We have been purchasing More

by GeorgeH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Hoyer
June 14, 2016

Oil change It took over hour and a half...even tho i had a appt..it appeared not busy...car wash was bad...my son james does this at knapps in Adrian.. hes a por More

by Carguy12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt
Jul 22, 2016 -

Varsity Ford responded

I'm so sorry to hear of your recent experience with our service department. We strive to provide fast and efficient service to every customer. We would like to speak with you in hopes of rectifying the situation. Please reach out to me directly at 248-374-3415. Sincerely, Michelle Molesky Internet Manager Varsity Ford

December 19, 2015

Excellent and fast servies Took in my new 2015 F-150 for it's first oil change. The service advisor was quick to take care of me . Got me in and out in about 1 hour. Great expe More

by Allen2485
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
November 11, 2015

Flexible and easy to work with I recently had to bring my car in for a recall, but it was difficult to find a date that would work thanks to my crazy schedule. Varsity for worked w More

by keliadee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
October 20, 2015

A place that listens When I described to Ray Hoyer my concerns, he listened to them completely and assured me he will address each one. When the maintenance was completed More

by Sid Lawrence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Hoyer
September 20, 2015

It doesn't get better than the service at Varsity Ford! I have been going to Varsity Ford since I bought my Mustang in 2008. I now take my Fusion and Edge to Varsity for all service needs. More recently I More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob and Steve
September 02, 2015

Sales & Service go above and beyond I have been a varsity customer for the last 10 years and I would not go anywhere else. I call my sales person and let him know what I am looking for More

by mmbmn96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Byrd and Nathan in service
July 16, 2015

service I needed. Good service on my Expedition,thanks, Mike Collins and the Ford tecs. I always leave with a good safe truck. They seem to care I leave happy. More

by senior
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Collins
June 30, 2015

Salesman Jerry Hobbs is a great person to buy a car from. I got 2010 Escape from Jerry Hobbs new. Whenever I am having service done on a Saturday I check in on Jerry and he always remembers my name. He asks More

by Mike S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know their names but I have only had one problem with service write-up person In over 20 years
June 29, 2015

Wonderful experience! The tire noise that was heard was due to an imbalance causing uneven tire wear. An electronic report showed the places and extent of the wheel dist More

by Ann Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota
...
7