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Varsity Lincoln - Service Center

Novi, MI

4.7
131 Reviews

131 Reviews of Varsity Lincoln - Service Center

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November 08, 2019

Vehicle still not repaired I had my 2017 MKC with less than 25,000 miles on the odometer, in for service for the heated seats being inoperable. Vehicle returned heated seats st More

by Frustrated
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Advisor Jen Coselman
Nov 12, 2019 -

Varsity Lincoln responded

Will you call me please? Thanks in advance, Pat Stevens, Varsity Lincoln Service Manager. 248-305-5300.

September 15, 2019

Service Did a great job getting me in and out!! All staff is great tow work with and I'll return any time and any day for service. More

by marcusrj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Griffiths
Sep 16, 2019 -

Varsity Lincoln responded

Thank you for the feedback! We appreciate your business and look forward to your next visit with us.

August 28, 2019

I love the red carpet treatment I highly recommend Varsity Lincoln! My experience is always superb with this dealership. I always leave with extreme satisfaction. Larry Porter is a g More

by Bluvley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Porter and Pat Stevens
Aug 28, 2019 -

Varsity Lincoln responded

Thank you for the wonderful feedback and sharing it with others! All of us at Varsity appreciate it.

July 23, 2019

EASY IN AND OUT FOR ROUTINE SERVICE ALWAYS THE BEST SERVICE! BEEN A CUSTOMER SINCE 2012 THIS IS THE 4TH VEHICLE LEASED FROM THE VARSITY AND THE SALESMAN KEVIN MCCARTHY ANTICIPATES THE More

by tufftc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARL GRIFFITH
Jul 24, 2019 -

Varsity Lincoln responded

Thank you so much for the review and for shopping with us again! All of us at Varsity appreciate your business.

June 13, 2019

June 13, 2019 MKT Service Took my 2013 MKT in for my 105,500 mile Works Package. Carl Griffith took very good care of me :-) and it service was done quickly. More

by Ozziesan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Griffith
Jun 14, 2019 -

Varsity Lincoln responded

Thank you for coming in and sharing your experience! We're glad to hear that Carl took good care of you.

June 08, 2019

Awesome experience Every car I have purchased or leased from Varsity has been a very easy experience. Much thanks to Denise Baiiardi for always taking such good care of More

by leaseowner
Customer Service
Recommend Dealer
Yes
Employees Worked With
Denise Baiardi
Jun 10, 2019 -

Varsity Lincoln responded

Thank you for giving us the opportunity and sharing it with others. We appreciate it!

April 03, 2019

Varsity Lincoln is highly recommended! I have now taken my last 11 cars from varsity. Bill, and Lauren in the service department lwayscome thru and make experience a fun and pleasurable exp More

by Mleejon27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, Lauren, Jeff, Michael, all were a great team!
Apr 04, 2019 -

Varsity Lincoln responded

Thank you for giving us the opportunity to earn your business over and over again! All of us at Varsity Lincoln appreciate it.

March 07, 2019

Best dealer experience! Varsity has been my go- to dealer since opening, for all my vehicles. Have always experienced exceptional service and excellent sales/lease assistance More

by John O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat, Jen,(sevice), Kevin (sales)
Mar 08, 2019 -

Varsity Lincoln responded

We're glad you had a great experience, John. All of us at Varsity appreciate your business!

February 13, 2019

Quick Lane Service My daughter & I both lease vehicles from Varsity Lincoln. The entire service staff is accommodating, pleasant and easy to work with. Jen introduced More

by janastonbacon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen
Feb 14, 2019 -

Varsity Lincoln responded

Thank you for your business! All of us at Varsity Lincoln appreciate it.

February 08, 2019

Quick Lane Experience I purchased my 2014 MKS from Varsity and have used the Quick Lane Service 3 times in the last 18 months. The service technicians that were assigned t More

by hfreeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i am sorry that I do not recall any names.
Feb 08, 2019 -

Varsity Lincoln responded

Thank you for the opportunity and leaving a great review! We appreciate your business.