Varsity Lincoln - Service Center
Novi, MI
131 Reviews of Varsity Lincoln - Service Center
I used the mobile service yesterday for a recall on my wife's 2017 MKC. A young man named Tucker was there on time was very professional in doing his work. He then took the time to explain the mobile serv wife's 2017 MKC. A young man named Tucker was there on time was very professional in doing his work. He then took the time to explain the mobile service available to me. He then did a battery test, which he did not have to do. I appreciated his attitude and professional work ethic. I will probably use mobile service for future service needs. Tucker exemplified the Varsity experience! More
I have a 2019 Mustang 6 speed convertible which I purchased through this Varsity (we have leased multiple Lincolns from this dealership for almost 20 years). The car needed service - routine plus is purchased through this Varsity (we have leased multiple Lincolns from this dealership for almost 20 years). The car needed service - routine plus issues with the hand brake. My service consultant, Mr. Brandon Sobiesiak, greeted me promptly when I brought the car in the night before my 8 AM appointment, went over everything in detail, and did tell me they may need an extra day possibly for parts and simply how busy they were. The next day (my appointment day) he called me early to give me an update, told me they could get the needed part, and a few hours later called me again to tell me the car would be ready in an hour. I picked up a clean Mustang 90 minutes later. We have always had excellent service with Varsity (as well as great sales experience with our salesman, Mr. Nick Zoccola), and this episode was no exception! More
Everyone is friendly and helpful. The lobby for customers to wait for service is very nice..Joe Perinelo in service is awesome! Very friendly and definitely willing to help you.. The lobby for customers to wait for service is very nice..Joe Perinelo in service is awesome! Very friendly and definitely willing to help you.. More
I had the best experience at the shop! I took it in after a major accident; I just picked it up looking brand new! The process was easy, and Amy kept me updated throughout the whole thing. I took it in after a major accident; I just picked it up looking brand new! The process was easy, and Amy kept me updated throughout the whole thing. I would recommend them to anyone that needs any work done. More
Each time I visit this dealership, I get exceptional service. 1st with my salesmen Larry Porter. 2nd with my service tech Joe Perinelo. I Love it and highly recommend. service. 1st with my salesmen Larry Porter. 2nd with my service tech Joe Perinelo. I Love it and highly recommend. More
As usual, my interaction with the service staff at Varsity Lincoln was exceptional. Joe Perinelo was the Service Consultant that assisted me today. He was courteous, professional, and helped me sele Varsity Lincoln was exceptional. Joe Perinelo was the Service Consultant that assisted me today. He was courteous, professional, and helped me select a restaurant to have breakfast at while I waited for my vehicle! Thank you, Varsity Lincoln. More
Robert and Joe (Service Advisors) assisted me with repairs to my Lincoln. The both provided great communication and ensured a high quality repair. Thank you for the great customer experience. repairs to my Lincoln. The both provided great communication and ensured a high quality repair. Thank you for the great customer experience. More