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Varsity Lincoln - Service Center

Novi, MI

4.7
131 Reviews

131 Reviews of Varsity Lincoln - Service Center

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April 24, 2024

I used the mobile service yesterday for a recall on my wife's 2017 MKC. A young man named Tucker was there on time was very professional in doing his work. He then took the time to explain the mobile serv More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tucker
Apr 25, 2024 -

Varsity Lincoln responded

We would not be able to grow and develop without feedback like yours, John. We're delighted to hear that Tucker provided such outstanding service during your recall appointment. Thank you for your business and we look forward to serving you for your future service needs!

March 29, 2024

From purchasing to service, this dealership is friendly, efficient, and professional. Varsity Lincoln is my go to for the foreseeable future! More

by TL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Green
Apr 01, 2024 -

Varsity Lincoln responded

Thank you so much for the kind words and for your business! We greatly appreciate your feedback and we look forward to serving you again in the future!

March 15, 2024

I have a 2019 Mustang 6 speed convertible which I purchased through this Varsity (we have leased multiple Lincolns from this dealership for almost 20 years). The car needed service - routine plus is More

by kardo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Sobiesiak
Mar 18, 2024 -

Varsity Lincoln responded

Thank you for sharing your experience with us and for the 5-Star review! We're thrilled to hear that Brandon provided excellent service. He will be happy to read the kind words you left for him Thank you so much for your loyalty and your continued trust in us.

March 15, 2024

Brandon in the service department is always helpful. Also Ben is a good salesman and plan to work with him on my next purchase More

by Smithkayf
Recommend Dealer
Yes
Employees Worked With
Ben Leece, Brandon Sobiesiak
Mar 18, 2024 -

Varsity Lincoln responded

Thank you so much for highlighting our staff who helped make this a great experience for you. Brandon and Ben will be thrilled to read your kind words you left for them. We look forward to having you back again for your next purchase.

February 07, 2024

I was very satisfied with Mobile specialist I Tyler krapf He is very professional worker and really I appreciate His work More

by Lapeerwireless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler krapf
Feb 07, 2024 -

Varsity Lincoln responded

Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you were very satisfied with the service provided by our mobile specialist, Tyler. We value your business and look forward to serving you again in the future.

January 30, 2024

Everyone is friendly and helpful. The lobby for customers to wait for service is very nice..Joe Perinelo in service is awesome! Very friendly and definitely willing to help you.. More

by Kari ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Perinelo
Jan 30, 2024 -

Varsity Lincoln responded

Thank you for taking the time to leave us a great review, Kari Ann! Our staff always enjoys reading reviews such as the one you left us. Thank you for your business and we hope you will visit us again!

January 14, 2024

I had the best experience at the shop! I took it in after a major accident; I just picked it up looking brand new! The process was easy, and Amy kept me updated throughout the whole thing. More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rick
Jan 15, 2024 -

Varsity Lincoln responded

Thank you Mark, for sharing your experience and for the 5-Star review! It's always reassuring when professionals like Amy keep customers updated throughout the entire process. Your recommendation means a lot, and we truly appreciate your kind words. If you ever need any further assistance, don't hesitate to reach out. Safe travels!

January 06, 2024

Each time I visit this dealership, I get exceptional service. 1st with my salesmen Larry Porter. 2nd with my service tech Joe Perinelo. I Love it and highly recommend. More

by k_maxwell25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Perinelo
Jan 08, 2024 -

Varsity Lincoln responded

It's fantastic to hear that you consistently receive exceptional service from both Larry and Joe. Customer happiness is our utmost priority. Thank you so much for being our customer!

January 06, 2024

As usual, my interaction with the service staff at Varsity Lincoln was exceptional. Joe Perinelo was the Service Consultant that assisted me today. He was courteous, professional, and helped me sele More

by keith smiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Perinelo
Jan 08, 2024 -

Varsity Lincoln responded

Keith, It's wonderful to hear about your exceptional experience with Joe. Thank you for sharing your positive feedback, and we appreciate your choice in Varsity Lincoln for your automotive needs.

December 22, 2023

Robert and Joe (Service Advisors) assisted me with repairs to my Lincoln. The both provided great communication and ensured a high quality repair. Thank you for the great customer experience. More

by max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Perinelo and Robert Casciano
Dec 27, 2023 -

Varsity Lincoln responded

Hi Max! It's wonderful to hear that Robert and Joe, provided you with excellent assistance during the repairs to your Lincoln. Your appreciation is valuable feedback for the team and the dealership. Thank you for choosing Varsity!

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