Varsity Lincoln - Service Center
Novi, MI
131 Reviews of Varsity Lincoln - Service Center
Amy and the team in the collision center were friendly, communicative, thorough. The work was done with quality and in a timely manner. I really appreciated how they worked directly with my insurance compa communicative, thorough. The work was done with quality and in a timely manner. I really appreciated how they worked directly with my insurance company and kept me posted throughout the repair process. More
Varsity truly lives up to its presidential award status. The service writer Brandon continues to keep me in the loop on any concerns on my vehicles without having to contact him. He is extremely knowledgeab The service writer Brandon continues to keep me in the loop on any concerns on my vehicles without having to contact him. He is extremely knowledgeable about the product and sensitive to the customers time constraints. The entire Varsity team is outstanding! More
Three years ago I purchased a preowned 2019 Ford Escape from Varsity Lincoln for my daughter. I worked with Jeri Law who made the purchase process wonderful. This year for Christmas, I decided to give my from Varsity Lincoln for my daughter. I worked with Jeri Law who made the purchase process wonderful. This year for Christmas, I decided to give my daughter "the gift of safety". Working with service consultant Brandon Sobiesiak, I was able to get new tires, brake job, oil change and safety inspection. The work was performed quickly, professionally and below budget. Brandon and his team were extremely professional and far exceeded my expectations. I will be a customer for life! More
I received excellent service when I brought my Corsair in for a safety recall and also had "The Works" package done. Terrilynn Green and Bob the shuttle driver were very efficient and pleasant to work with. for a safety recall and also had "The Works" package done. Terrilynn Green and Bob the shuttle driver were very efficient and pleasant to work with. The repairs were completed way ahead of the "proposed time" because of Terrilynn's persistence and ability to find the right person to things done! I've been a customer of Varsity for over 25 years and the personnel have changed with the exception of Karen Sabatini who helped my wife and I purchase and/or lease several vehicles over those years. My point in saying this is "the new personnel have continued to be very personable and professional"l!! More
My experience at the Varsity Lincoln Center today was very professional and pleasant. From the front area employees to the service staff. Mike in particular was very helpful. He was able to quickly re very professional and pleasant. From the front area employees to the service staff. Mike in particular was very helpful. He was able to quickly resolve my issue and I left once again feeling the I made the right choice to be part of the Lincoln family. More