Varsity Lincoln - Service Center
Novi, MI
131 Reviews of Varsity Lincoln - Service Center
Very good service. Technician was very helpful. Met all my expectations. He was able to help me with all my questions. I would refer people to Varsity. Technician was very helpful. Met all my expectations. He was able to help me with all my questions. I would refer people to Varsity. More
Thank you varsity Lincoln of Novi. I just want to say from the front Desk to the body shop everyone was totally awesome…👍 I just want to say from the front Desk to the body shop everyone was totally awesome…👍 More
The Varsity Collision Center repainted the hood and front bumper on my Porsche Panamera , freeing it of the the stone chips it had accumulated. Carl Griffith oversaw the process and it came out magnif front bumper on my Porsche Panamera , freeing it of the the stone chips it had accumulated. Carl Griffith oversaw the process and it came out magnificently. And additionally, the car was returned to me fully detailed inside and out. Great job to all involved! Excellent work and service ! More
We had issues with our Lincolnway app and were planning to make an appointment with the service department to have someone look at it. But no one from the service department would return the two voice mail to make an appointment with the service department to have someone look at it. But no one from the service department would return the two voice mails we left for them. So we took a chance and drove to the dealership. We were fortunate to see Tom the "Sync Guy" in service. He took the time to fix the issue we had and we were on our way again. Thanks Tom! More
I'm not upset. I'm just a bit confused... According to the invoice, and to some degree, the inspection sheet, my oil change was completed at 2:11pm, yet I sit in th I'm just a bit confused... According to the invoice, and to some degree, the inspection sheet, my oil change was completed at 2:11pm, yet I sit in that waiting room until 4:28pm? Why did I have to remain in that waiting room for over two extra hours after my car was serviced? I could have watched Judge Judy at home and not there... It makes no senses. The service rep did acknowledged that they were very busy and he did apologize for the long wait. However, he still failed to mention that, even though my car was completed within 30 minutes from the point I arrived, I still had to wait unnecessarily for 2 additional hours for no reason at all.. Again, Im not upset, I'm just a bit confused as to why....? More
Great service all around. Stopped by to get my Aviator looked at and the entire staff that I interacted with was spectacular. From the manager, Pat, to the help that I recei Stopped by to get my Aviator looked at and the entire staff that I interacted with was spectacular. From the manager, Pat, to the help that I received from Terri, I felt they went above and beyond with making sure my vehicle was taken care of. Would 1,000% recommend to anyone in the area looking for a place to take their vehicle in for service. More
I had a seriously scuffed up bumper I thought would need to be repainted but Carl came out and buffed it and made it look great. I was so thankful that was all it needed. Wonderful friendly staff. to be repainted but Carl came out and buffed it and made it look great. I was so thankful that was all it needed. Wonderful friendly staff. More
I was having issues with a tire , on my way home from work. I stopped into the dealership to have it looked at. Brandon, my service consultant, got my car in quickly. I needed a new tire, that was covere work. I stopped into the dealership to have it looked at. Brandon, my service consultant, got my car in quickly. I needed a new tire, that was covered by the tire insurance I got when I purchased the car. In a little over an hour, I was driving home with my new tire. Not bad, considering I had no appointment. More