Varsity Lincoln - Service Center
Novi, MI
131 Reviews of Varsity Lincoln - Service Center
We took our car in for service, The Works as well as some recalls. Brandon S. was wonderful! He expedited matters and explained all to our satisfaction. In fact, he helped us set up an appt for our other recalls. Brandon S. was wonderful! He expedited matters and explained all to our satisfaction. In fact, he helped us set up an appt for our other car next week. This is the reason we have returned to Varsity Service again and again for more than 20 years. More
Service consultant Brandon S was very supportive in getting me oil change in a pinch. Thought I had locked in nline appointment for a busy Monday morning Unfortunately, appointment was not set up. A getting me oil change in a pinch. Thought I had locked in nline appointment for a busy Monday morning Unfortunately, appointment was not set up. As I needed my car for a Dr appointment within 3 hours and we had a trip to the east coast using our car the next morning I thought I was out of luck. Brandon however understood my quandary and was able to work with the team to get my oil change and tire rotation completed within the hour. Kudos to Brandon Sobiesiak! More
Rachel with Varsity Lincoln Service is AWESOME! She went above and beyond to assist me with very timely resolution of an insurance claim. She was even faster than the squirrels that did the damag She went above and beyond to assist me with very timely resolution of an insurance claim. She was even faster than the squirrels that did the damage to the wiring. More
Varsity Lincoln offers a valet service for any service appointment. They bring me a loaner, take my car in for service, call me when my car is ready, complete billing over the phone and return my car to m appointment. They bring me a loaner, take my car in for service, call me when my car is ready, complete billing over the phone and return my car to me. This service is awesome! I will stay with this dealer for this service alone! My Sales person is Karen Sabatini and my Service Consultant is Joe Perinelo. Both are A+ to work with. I highly recommend Varsity Lincoln. More
Varsity Lincoln service comes through with flying colors, again! Our daughter is getting married this weekend and two days before we leave, planning to drive our 2019 Ford Explorer, all of the warning notif again! Our daughter is getting married this weekend and two days before we leave, planning to drive our 2019 Ford Explorer, all of the warning notifications start going off. Not just one or two but more than a dozen. In the past Varsity has been great scheduling us for service, keeping us notified of their progress and getting the job done. It may take a couple of days or even longer if the parts need to be ordered. But today, we were short on time. Bill Hardin from Varsity stepped up. He understood our unique urgency and literally within a matter of hours had our Explorer assessed, sent a driver to another location to acquire the part needed, repaired the vehicle and got it back to us so we could load it up and head to help our daughter get ready for her big day. These guys care and they do a fantastic job. If you need service work done, do not hesitate to reach out to Varsity. More
Excellent service department and sales. Prompt and courteous always. Highly recommend this dealership for all your service needs and sales. Prompt and courteous always. Highly recommend this dealership for all your service needs and sales. More
I recently had a repair done here and Joe Perinelo in service was great ! Right on top of my repair to get it done and to get me a shuttle ride home . In touch with me every step of the way . Great servi service was great ! Right on top of my repair to get it done and to get me a shuttle ride home . In touch with me every step of the way . Great serviceman ! More
Varsity Lincoln quickly identified and repaired the source of a rattling noise in my Corsair. They also did a good job in servicing my vehicle (tire rotation, oil change, etc.). Finally, they replaced source of a rattling noise in my Corsair. They also did a good job in servicing my vehicle (tire rotation, oil change, etc.). Finally, they replaced a recalled monitor. They picked up my vehicle at my home and dropped off a loaner so I experienced no inconvenience. This was first-rate service. More
Had the best experience working with Brandon Sobiesiak. He listened to our concerns and kept us informed as worked progressed on our car!! Thanks Brandon for making our car repair an easy and pleasant ex He listened to our concerns and kept us informed as worked progressed on our car!! Thanks Brandon for making our car repair an easy and pleasant experience!! More
Carl in service is awesome to work with! He's very attentive and took great care of my service needs this morning. He's consistently taking great care of me each and every time I come in f He's very attentive and took great care of my service needs this morning. He's consistently taking great care of me each and every time I come in for service! Great dealership! The associate working in the cashier office is also awesome! She is very helpful and always has a smile! More