Vatland Honda

Good experience Nanette and Daniel were great in getting us into the cars we wanted to evaluate and Nanette took us through the process without a snag. Nanette and Daniel were great in getting us into the cars we wanted to evaluate and Nanette took us through the process without a snag. More

Excellent The Service was excellent. Ron Sullivan showed me the problem and explained it in detail. Parts took care of my key battery issue and Finance explai The Service was excellent. Ron Sullivan showed me the problem and explained it in detail. Parts took care of my key battery issue and Finance explained my lease end options. More

The best ever service experience I called Vatland and the ladie answering was very helpful and promptly transferred me to Ron in the service Dept. When I came into the service Dept.t I called Vatland and the ladie answering was very helpful and promptly transferred me to Ron in the service Dept. When I came into the service Dept.two people greeted me. It was a very pleasant experience! Ron took over and assured me that I would be ready to leave in less than an hour. My problem with the gear shift was fixed and I was on my way in less than an hour. I haven’t needed service twice before and each time the service was way above my expectations. I will be a lifetime customer at Vatland when I need service and when I purchase my next CRV. I will recommend Vatland Honda to all my friends with confidence that they will have the positive experience I have. I applaud the whole Vatland organization. THANKS. For the very pleasant experience. 😁👌😘🙏 More

The salesman’s approach John Angelo met us at the door and we told him what we were looking for . He showed us what was available. We decided on a CRV and told John we were John Angelo met us at the door and we told him what we were looking for . He showed us what was available. We decided on a CRV and told John we were not interested in a back and forth with his manager. We talked about a price. He listened to us, went back only once after I offered a price. The deal was done. He explained everything thoroughly and together with Miss Sanchez completed the deal quickly. More

Big 90,000 service to my pilot 2012 The Vatland Service in Vero Beach is the only place I will trust my family car Pilot 2012. They are prompt, efficient, and it gives me peace of mind The Vatland Service in Vero Beach is the only place I will trust my family car Pilot 2012. They are prompt, efficient, and it gives me peace of mind trusting my car is in top shape. Thank you for your service! Marcos More

A relaxing oil change My appointment was right on time and I relaxed in the very comfortable waiting room and read a book. Brianna was attentive and explained everything ve My appointment was right on time and I relaxed in the very comfortable waiting room and read a book. Brianna was attentive and explained everything very well. I look forward to my service appointments there. Vatland has always exceeded my customer service expectations. More

Automatic gear shift Getting gas at Sams Club. While putting gear shift into park ithe silver push button shattered in my hand and a Spring shot out between my body and th Getting gas at Sams Club. While putting gear shift into park ithe silver push button shattered in my hand and a Spring shot out between my body and the dashboard. Very scary. Drove directly to Vatland. Don't know what I would have done if I had been on a trip or even in my own driveway. At Vatland was told this was a problem with 2017 CRV. I feel I should have had a notification to bring the car in for an inspection of the gear shift and have it replaced if found defective. Has there been a recall for this problem of which I am not aware? More

Excellent and very helpful ,I go there early ,they are not open,but salesperson Nanette was there,and she was very nice and patient,introduced car type,when I come there I don’t ,I go there early ,they are not open,but salesperson Nanette was there,and she was very nice and patient,introduced car type,when I come there I don’t have mind which one I want it ,And finally i choose my favorite car ,thanks to her More

Best experience at a car dealership! My wife an I, traded both of our vehicles for 2 new ones. My wife choose a 2018 CR V, and I picked a 2018 Accord Touring. The staff at Vatland Hon My wife an I, traded both of our vehicles for 2 new ones. My wife choose a 2018 CR V, and I picked a 2018 Accord Touring. The staff at Vatland Honda ,were really courteous, and we did not feel pressure to buy. Our saleman Justin was very nice and helpful, in helping us find what we were looking for. The finance person Dolly was also very nice and helpful with our questions. We are looking forward to receiving good service from the service department as we will have to take the cars in for regular maintenance. I would recommend Vatland Honda for future Honda interested buyers. Sincerely, The Franco Family More

Bad Experience My recent experience with Vatland Honda Vero Beach, FL. was negative and I want to warn others who may be car shopping to NOT give them your business. My recent experience with Vatland Honda Vero Beach, FL. was negative and I want to warn others who may be car shopping to NOT give them your business. They put a tremendous amount of pressure on you and do not respect or care if you tell them you are just beginning your car search. I went in to Vatland Honda just to look around. I was beginning my search to trade my vehicle in for something smaller. At this point, I was shopping around to see what was out there and this was the first dealership I visited. The salesman ask if I wanted to take a Honda for a test drive so I agreed. After the test drive, I told them I wanted to think about it and I was not ready to make a decision. I made it very clear to them that I needed some time to think about it and that I was just looking at this point. Instead of respecting me and backing off, the salesman brought another man in to put pressure on me to take the deal they were offering. They didn't care at all about how I was feeling; they just wanted to close the deal. The pressure they put on me was unrelenting until I finally gave in and said yes. Then, I was asked about a service policy and I said no. When they were completing the paperwork, I was asked again about the service policy; and again, I said no I didn't want it. Then the salesman proceeded to bring in a THIRD person, a woman, to convince me I should add it to my purchase. I said yes just to get them off my back and by now I was very frustrated with the salesman and dealership but I didn't feel I had any choice in the matter. I felt that because I am a senior single woman I was preyed upon and I felt ganged up on by Vatland Honda's employees to PUSH me to buy the car and service policy. Now, I am stuck with a car that I wasn't ready to buy and was not able to look around at any other cars and a service policy that I had clearly said no to - three times. I definitly would NOT recommend VatlandHonda to anyone. Buyer beware. Avoid this dealership!! More