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Vatland Honda
Vero Beach, FL
1,249 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,249 Reviews of Vatland Honda
December 27, 2017
Great customer service Very attentive, great consumer service, friendly , very helpful ,I didn't have to wait long . My service was with Rick, Nanette, Dolly great people t Very attentive, great consumer service, friendly , very helpful ,I didn't have to wait long . My service was with Rick, Nanette, Dolly great people thanks More
by Tiffany Anderson
Employees Worked With
David Vatland, Dolly Sanchez, Nanette Ezersky
Helpful December 24, 2017
Great Experience The people their was so friendly Nancy meet us at the door ask if we like something to drink. The deal was already made all I needed was to pick out The people their was so friendly Nancy meet us at the door ask if we like something to drink. The deal was already made all I needed was to pick out a car and do the paper work. When it was time to get the car ,Nancy went over everything. Even put my phone on the car. I would have never know how to do that. Thank you Nancy for your help. Robynne More
by Robynne Kulczynski
Employees Worked With
Robert J Vatland, David Farewell, Nancy Cha
December 23, 2017
Another Great Experience This is my 6th Honda, my 4th from Vatland, and my 2nd from Jacques Pons...Every experience has been great! Every employee you encounter from the mome This is my 6th Honda, my 4th from Vatland, and my 2nd from Jacques Pons...Every experience has been great! Every employee you encounter from the moment you walk in the door is welcoming and professional, and Jacques has a fantastic way of balancing his commitment to his customer and his commitment to Vatland--and that loyalty is truly appreciated. You can be assured I'll be back for my next Honda! More
by loyalcustomer
Employees Worked With
Jacques (aka Jack) Pons, David Farewell, Robert Perona
December 22, 2017
Perfect! Excellent! Jack provided excellent customer service! He was very helpful. Jack showed me everything needed to know about my car. I am completely satisfied with m Jack provided excellent customer service! He was very helpful. Jack showed me everything needed to know about my car. I am completely satisfied with my beautiful car and would definitely recommend this dealership and Jack especially! More
by amandaleonor
Employees Worked With
Jacques (aka Jack) Pons
December 21, 2017
By far the best. I have purchased many vehicles in my life and this was, by far, my best buying experience. Every employee encountered was professional, friendly and I have purchased many vehicles in my life and this was, by far, my best buying experience. Every employee encountered was professional, friendly and knowledgeable. More
by younggram
Employees Worked With
Jacques (aka Jack) Pons, David Farewell
December 18, 2017
Vatland Honda is always terrific. Last week I went in to see Rick in the Service Department and as always got first class treatment. When I found out what repairs I needed I decided to Last week I went in to see Rick in the Service Department and as always got first class treatment. When I found out what repairs I needed I decided to go to the Used Car department where I was shown a number of cars by Nanette Ezersky and ended up buying a 2013 CRV. She was an awesome person to deal with as was the Finance Manager Dolly. Today I brought my CRV in to have my phone and iTunes synced with my bluetooth radio and got super service from Brianna, who not only knows her stuff but always has a smile for the customer. I've bought a number of cars from Vatland over the years and I always get my service done there too and can tell you that Lon runs a wonderful service department that always gives 100% to the customer. I can't imagine that any business in Vero Beach is better run😀 More
by Big Ed
Employees Worked With
Brianna, Ricky Ellis, Dolly Sanchez, Nanette Ezersky
December 18, 2017
Deals They worked hard to find me the best deal. Polite and made the experience tolerable. Would recommend this dealership to others looking for a new o They worked hard to find me the best deal. Polite and made the experience tolerable. Would recommend this dealership to others looking for a new or used car. More
by Lani Bartsch
Employees Worked With
Mitch Swaney
December 17, 2017
Positive My husband and I dealt with Nancy in the purchase of a used Honda we had seen on the website. Since we were driving from Juno Beach to Vero, we wante My husband and I dealt with Nancy in the purchase of a used Honda we had seen on the website. Since we were driving from Juno Beach to Vero, we wanted preliminary information so as to not waste anyone's time. Nancy was thorough and honest with relaying the condition/history of the used car. We bought the car yesterday. Nancy was very knowledgeable, professional and amiable. The process went very smoothly. Vatland had a very pleasant atmosphere and we would drive the distance again if in the need of a car in the future. More
by smousiedenton
Employees Worked With
Nancy Cha
December 16, 2017
No High Pressure Sales! This is the first car buying experience I've ever had where I did not feel pressured or intimidated by anyone at the dealership. Bill Green, the Sale This is the first car buying experience I've ever had where I did not feel pressured or intimidated by anyone at the dealership. Bill Green, the Sales Associate, was highly recommended to me by a friend. After meeting him, I knew why. Bill was knowledgeable, informative, and answered all my questions and concerns without once trying to steer me to any vehicle other than what I wanted. No pressure to upgrade, just quality service. Single women often feel demeaned or taken advantage of in many car dealerships. Not so with Bill Green at Vatland. Finance Manager, David Farewell, was very helpful, and again, no high pressure. David actually gave me some asked-for advice, which saved me money. I will return to Vatland Honda when it's time to buy a car again, and will definitely refer them to friends. More
by Cheryl246
Employees Worked With
Bill Green, David Farewell
December 14, 2017
Dissapointed in VERO I resonded via their online portal on car gurus,, with a firm offer,,,,,to an ad for a used 4runner that was listed on multiple online auto sites. Nan I resonded via their online portal on car gurus,, with a firm offer,,,,,to an ad for a used 4runner that was listed on multiple online auto sites. Nancy Cha quickly got in touch. She advised me that the car was being serviced and could not be soldd that day. we exchanged texts over the next 24 hrs, this morning she countered my offer and I accpted what she proposed. I told her i was leaving town tmw and would like to pick the car up at noon. At 11 I advised her we were on our way. She then told me that the repairs to the car were more than they bargained for so therefore the used car manager could not sell at the agreed upon price. OR he might not sell it at all. Do you think before advertising a car and agreeing to a deal they should have at least gone over the car and know how much they're going to have into it?? And stand by their offer. No better that any fly by night old school scam used car lot. Would never recommmend them . As follow up which I was invited to do ,unfortunately is not good. The dealer response to my post is false . On the day which I referenced above the young lady in question/intrnet sales rep said the manager would be willing to drop the pice from that advertised and I agreed to that price. This was not a third party ,this was a representative from Vatland Honda who offered me the4runner for a SPECIFIC price.. The fact that the dealer response is misleading and false is disheartening. I stand by my review. More
by steve@jensen
Employees Worked With
Nancy Cha
