Vera Buick GMC - Service Center

The service was excellent as usual. A hook is needed The service was excellent as usual. A hook is needed on the door of the handicap stall in the ladies restroom. It has been missing for years no The service was excellent as usual. A hook is needed on the door of the handicap stall in the ladies restroom. It has been missing for years now. It should have been fixed by now. More

Excellent service! Quick service! Makes you feel like you’re one of the team💯💯 he listens to what you have to say, and they will keep searching until they find the problem 👍🏽👍🏽 you’re one of the team💯💯 he listens to what you have to say, and they will keep searching until they find the problem 👍🏽👍🏽 More

The 5 stars is for the service manager. I left my truck there for service and they didn’t fix it properly and the tech actually broke something else. The service advisor would not respond to me or correct there for service and they didn’t fix it properly and the tech actually broke something else. The service advisor would not respond to me or correct the issue. It took the service manager getting involved to get my issue taken care of. But in the end he had it repaired and handled correctly. So I’m giving a 5 star rating for the fact they actually took responsibility and did what needed to be done. Hopefully next time the advisor won’t need a manager to directly intervene. I will be returning to this dealer for future service needs. More

Service Representative Mikell was knowledgeable, polite and specific about what to expect and the length of time it is expected to take. Rate excellent service and specific about what to expect and the length of time it is expected to take. Rate excellent service More

Good Service, easy to make appointments, Ivette was very kind, answered all my questions, I am very happy servicing my car in this place and will continue coming here.. kind, answered all my questions, I am very happy servicing my car in this place and will continue coming here.. More

I have to say Gio and Gus from service have out done themselves. Great services. Every time I call for a question or issue it gets resolved. themselves. Great services. Every time I call for a question or issue it gets resolved. More

From start to finish it was a pleasant experience. Chris Alejo, Alejandro, Daniel F. my salesman, Ericka in Rentals, and the valet gentleman (can’t remember his name) all handled everything very well. I wou Alejo, Alejandro, Daniel F. my salesman, Ericka in Rentals, and the valet gentleman (can’t remember his name) all handled everything very well. I would definitely recommend and have already. They all went above and beyond to make my first service experience enjoyable. More

Giovanni was very helpful.He took his time to help us choose an extended warranty on our vehicle.Vera could use more employees like Giovanni. Thanks Tom choose an extended warranty on our vehicle.Vera could use more employees like Giovanni. Thanks Tom More

Mike made it very easy to get oil change/tire rotation at the service department. Greeted immediately, explained procedure, showed me the lounge, and one hour later my car was ready. Great job! the service department. Greeted immediately, explained procedure, showed me the lounge, and one hour later my car was ready. Great job! More