Back

Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,123 Reviews

1,123 Reviews of Vera Buick GMC - Service Center

Sort by
November 22, 2024

Had a great experience with my service. Mikell followed up with me and scheduled my follow up. More

by jalvags17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell
Nov 22, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with Mikell and our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

November 22, 2024

Lack of loaner inventory is always an issue. On the other hand, outstanding sales team. Especially Eddy Cross More

by mmarcos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2024 -

Vera Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

November 22, 2024

Great experience. Michael was great assisting me with everything. My go to dealership for servicing! More

by timboslice8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael crane
Nov 24, 2024 -

Vera Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Buick GMC. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

November 21, 2024

All repairs done in a reasonable amount of time. Conrad always kept me up to date on where everything was. More

by efabritius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez
Nov 22, 2024 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that Conrad and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

November 19, 2024

I was going to keep this to myself but since they keep emailing me for a review here we go…. I keep trying to give Vera a chance but they always miss the mark. I sent my 2024 truck in for some recall repa More

by CHRIS.RABIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Nov 20, 2024 -

Vera Buick GMC responded

Thank you for providing this feedback, Chris, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Leo Pena Service Manager

November 16, 2024

Fast and friendly. Gio is super friendly and helpful. I appreciate them giving my car a clean after the oil change More

by nicolasjandersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
Nov 18, 2024 -

Vera Buick GMC responded

Thank you, Nicolas, for the kind words for Gio and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

November 11, 2024

Very happy with my truck getting serviced was in and out I would definitely recommend very professional More

by APLUSINSTALLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

November 10, 2024

I recently purchased a car from Vera, and I couldn't be happier with my experience! From the moment I walked in, the staff was welcoming and attentive. My salesperson, Chad and Josue, was incredibly knowle More

by Kassio Correa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Vera Buick GMC responded

Thank you, Kassio! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Buick GMC. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

November 07, 2024

Eric was my service advisor. He was professional and provided great customer service. Highly recommend Vera Motors More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric the service advisor
Nov 10, 2024 -

Vera Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jose, and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

November 05, 2024

Mike from service was on point. He explained everything what they were going to do And including all the recalls that my vehicle had and explain my next service, thank you More

by chester.g.rojas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike from service department
Nov 05, 2024 -

Vera Buick GMC responded

Hi Chester: Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

...
11
...