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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,119 Reviews
Call Service Center (954) 871-2630

1,119 Reviews of Vera Buick GMC - Service Center

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November 18, 2023

My service advisor was very helpful to all my needs. My car was ready for pickup ahead of time. More

by oral0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Nov 20, 2023 -

Vera Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

November 18, 2023

Excellent customer service , staring with sales department and service staff. Eddie Collazo went out of his way to make sure I was a satisfied customer 👍😊😃. More

by gabdalah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2023 -

Vera Buick GMC responded

Thanks for sharing your thoughts about your experience with Vera Buick GMC. Eddie and our team appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

November 18, 2023

Una atención maravillosa muy profesionales atentos el servicio área muy agradable muy puntuales y respetuosos More

by Merlyrosalesb23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bert Murguido, Willy Masot, Riley Alter, Alejandro Padron
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Nov 20, 2023 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

October 19, 2023

Service agent didn’t apply a 20 % discount coupon, he said it was valid only for one service. More

by matraca1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Oct 20, 2023 -

Vera Buick GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Experience The Vera Difference Gustavo Rodriguez Service Director

October 17, 2023

Conrad was great. He was straight forward helped me with a pick rental and had my truck ready in 2 days. More

by LAZARO_RUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
Report | Print
Oct 17, 2023 -

Vera Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Conrad here at Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

October 16, 2023

Good Service. Knowledgeable. Appreciate Gio stays in touch with me and let’s me know what’s going on. More

by dmcmahon0670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
Report | Print
Oct 17, 2023 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

October 16, 2023

If I could less than one star that is what I would give! Terrible service. I paid extra to change the air filter and it wasn’t changed properly. Came back to have it fixed. They had me wait and I needed More

by nduboff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Report | Print
Oct 17, 2023 -

Vera Buick GMC responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Leo Pena Service Manager

October 04, 2023

The service was great. I will be coming back for all the service that is needed. Giovanni was very nice. And to the point. Please don’t let him leave at anytime. More

by wells8700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
Oct 04, 2023 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

October 03, 2023

Vera Dearlership always does and outstanding job on my GMC. I love it when they pick my suv up and drop it off after services. More

by thinkwandadevoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Padron
Report | Print
Oct 04, 2023 -

Vera Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

October 03, 2023

Alex is the best! Made everything easy for us. He was very helpful in every step of the way and knowledgeable in his job. Made us feel secured and made everything less More

by jctroyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Denis, Alex of motor services
Report | Print
Oct 04, 2023 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

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