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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.7
1,155 Reviews
Call Service Center (954) 871-2630

1,155 Reviews of Vera Buick GMC - Service Center

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October 17, 2023

Conrad was great. He was straight forward helped me with a pick rental and had my truck ready in 2 days. More

by LAZARO_RUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
Report | Print
Oct 17, 2023 -

Vera Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Conrad here at Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

October 16, 2023

Good Service. Knowledgeable. Appreciate Gio stays in touch with me and let’s me know what’s going on. More

by dmcmahon0670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
Report | Print
Oct 17, 2023 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

October 16, 2023

If I could less than one star that is what I would give! Terrible service. I paid extra to change the air filter and it wasn’t changed properly. Came back to have it fixed. They had me wait and I needed More

by nduboff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
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Oct 17, 2023 -

Vera Buick GMC responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Leo Pena Service Manager

October 04, 2023

The service was great. I will be coming back for all the service that is needed. Giovanni was very nice. And to the point. Please don’t let him leave at anytime. More

by wells8700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
Oct 04, 2023 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

October 03, 2023

Vera Dearlership always does and outstanding job on my GMC. I love it when they pick my suv up and drop it off after services. More

by thinkwandadevoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Padron
Report | Print
Oct 04, 2023 -

Vera Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

October 03, 2023

Alex is the best! Made everything easy for us. He was very helpful in every step of the way and knowledgeable in his job. Made us feel secured and made everything less More

by jctroyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Denis, Alex of motor services
Report | Print
Oct 04, 2023 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

September 29, 2023

Excellent service! GIOVANNY AND JEAN have made me very happy. I highly recommend this dealer to everyone. More

by abmapharma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni, Jean
Report | Print
Sep 29, 2023 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

September 28, 2023

Customer service is top notch! ! They listen, empathize, understand and treat us like a valued customer each time we call or take in the car More

by DIANE.TORRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael & Leo in service
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Sep 29, 2023 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team, Diane. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

September 25, 2023

Great service and great team. Very courteous personnel and prompt service. Friendly and always there to attend to all your needs. More

by pabramov1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Alejo, Hodari Bazemore, Andy Russell
Report | Print
Sep 26, 2023 -

Vera Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

September 20, 2023

My service was excellent, Giovanni was the best very professional and knowledgeable, answered all my questions, very attentive and really listened regarding my concerns. I appreciate the fact that y More

by houseofglamour290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torres Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Rubio
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Sep 20, 2023 -

Vera Buick GMC responded

Thank you for choosing Vera Buick GMC. Your feedback and rating mean a lot to us. We're glad Giovanni was able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

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