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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,119 Reviews

1,119 Reviews of Vera Buick GMC - Service Center

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July 18, 2023

Nice and clean waiting area with television. Service advisor was very courteous and helpful. Thank you More

by KIKI_PERLA@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Jul 19, 2023 -

Vera Buick GMC responded

Hi Kiki! Thanks for sharing your thoughts about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

July 18, 2023

I visited this dealer for service on my car. I had a great experience. Everyone was very knowledgeable and had great customer service. Thank you More

by JORGE ABRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Tellechea
Jul 19, 2023 -

Vera Buick GMC responded

Thank you for the kind words for our service department, Jorge! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

July 13, 2023

Fast efficient and great a keeping you informed on the progress of your vehicle. I would highly recommend. More

by JHernandez66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Jul 13, 2023 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

July 08, 2023

I had a great experience during my first visit and I want to give big compliments to Nestor Suarez (service consultant) and Deanne Fernandez (collision center) their care towards me as a client went beyond m More

by martin almeyra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Suarez-Deanne Fernandez
Jul 09, 2023 -

Vera Buick GMC responded

Thank you, Martin, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

Jul 11, 2023 -

martin almeyra responded

I also want to give a great feedback to Juset Garcia who was the Vera associate who brought my Buick as clean as I bought it in 19/2021. Great!!!

July 06, 2023

Service advisor was very good wonderful experience very nice. Place to visit in do business with. More

by Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hodari Bazemore
Jul 09, 2023 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. Rod. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

July 02, 2023

The service was excellent. Everything done in a timely manner. I traveled from the Orlando area to Vera Cadilac for my service. Thanks Vera More

by dorisladler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 04, 2023 -

Vera Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

June 30, 2023

Michael was very efficient and kept in commutation with me the 13 days my car was in for service. How ever the email commutation with the GMC factory was poor, it took them to long to answer his email to t More

by hal.polis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael C.
Jun 30, 2023 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

June 29, 2023

This is a good service department. They do a good job over there. Parts is good also. More

by LHERRERA001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikel and Mike in service
Jun 30, 2023 -

Vera Buick GMC responded

Thank you for choosing Vera Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

June 28, 2023

Although there was an initial hiccup in the process, Luis and Bert with Vera Buick GMC put in a great deal of effort to make sure I was a satisfied customer. Luis even spent time on his day off and came in e More

by Wyatt
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bert Murguido
Jun 29, 2023 -

Vera Buick GMC responded

Wyatt, It's great to hear that Luis and Bert were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

June 27, 2023

I drove in and Mikell Hernandez, my Express Service Advisor was there waiting for me, that's what I call service. I was escorted to the lounge area and relaxed while I waited for my car. The nice thing More

by iuparep
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mikell Hernandez
Jun 27, 2023 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Mikell here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

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