1,119 Reviews of Vera Buick GMC - Service Center
I visited this dealer for service on my car. I had a great experience. Everyone was very knowledgeable and had great customer service. Thank you I had a great experience. Everyone was very knowledgeable and had great customer service. Thank you More
I had a great experience during my first visit and I want to give big compliments to Nestor Suarez (service consultant) and Deanne Fernandez (collision center) their care towards me as a client went beyond m to give big compliments to Nestor Suarez (service consultant) and Deanne Fernandez (collision center) their care towards me as a client went beyond my expectations More
Service advisor was very good wonderful experience very nice. Place to visit in do business with. nice. Place to visit in do business with. More
The service was excellent. Everything done in a timely manner. I traveled from the Orlando area to Vera Cadilac for my service. Thanks Vera Everything done in a timely manner. I traveled from the Orlando area to Vera Cadilac for my service. Thanks Vera More
Michael was very efficient and kept in commutation with me the 13 days my car was in for service. How ever the email commutation with the GMC factory was poor, it took them to long to answer his email to t me the 13 days my car was in for service. How ever the email commutation with the GMC factory was poor, it took them to long to answer his email to them about the cell phone issue something has to be done to improve their commutation. More
Although there was an initial hiccup in the process, Luis and Bert with Vera Buick GMC put in a great deal of effort to make sure I was a satisfied customer. Luis even spent time on his day off and came in e and Bert with Vera Buick GMC put in a great deal of effort to make sure I was a satisfied customer. Luis even spent time on his day off and came in early to ensure I had an enjoyable experience. I flew in from out of state and Luis worked with me every step of the way to make my buying process as smooth as possible. I needed a quick turn around in order to make my drive back home in a timely manner and Luis was able to deliver. I'm very happy with my truck and more importantly my experience. I would highly recommend them if you are in the market for a Buick or GMC. Customer service goes a long way and Vera Buick GMC knows how it's done! They will take care of you! More
I drove in and Mikell Hernandez, my Express Service Advisor was there waiting for me, that's what I call service. I was escorted to the lounge area and relaxed while I waited for my car. The nice thing Advisor was there waiting for me, that's what I call service. I was escorted to the lounge area and relaxed while I waited for my car. The nice thing was that he kept me informed about my car while I was waiting. When it was done, my car had been washed which made me feel great because I not only had my car serviced it was also now clean. More