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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.7
1,155 Reviews
Call Service Center (954) 871-2630

1,155 Reviews of Vera Buick GMC - Service Center

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September 18, 2023

This dealership has one of the best Service Department in the County or even the Country. More

by Pnneed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2023 -

Vera Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

September 02, 2023

Fantastic service department! Unfortunately your Sales department needs some work ethics. Sincerely Orlando and Martha Valdes More

by OMJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hodari Bazemore
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Sep 04, 2023 -

Vera Buick GMC responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

August 31, 2023

My service advisor Geovanny was absolutely amazing. He kept me informed on the progress of my vehicle every day while it was waiting for parts. After the completion he made sure that my car was deliver More

by daphneab16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovanny Suarez
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Sep 01, 2023 -

Vera Buick GMC responded

Thanks for sharing your thoughts about your experience with Geovanny here at Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 31, 2023

Mikell was great. I never have anything but excellent reviews every time I bring my truck to Vera More

by DTREDE
Recommend Dealer
Yes
Employees Worked With
Mikell from service department
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Sep 01, 2023 -

Vera Buick GMC responded

Thank you so much for your kind words, Mikell, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

August 31, 2023

Excellent. Everyone is very helpful an professional. Willing to go out of there way to make sure you are RIGHT. More

by walden_3039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Torres Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
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Sep 01, 2023 -

Vera Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

August 30, 2023

David was new but was amazing. He has a bright future and management written all over him. Made me super comfortable from start to finish More

by hlema55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David from service
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Aug 30, 2023 -

Vera Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you for choosing Vera Buick GMC, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 30, 2023

Very poor service and rude sales person Still waiting on my 2nd key fob and your sales person was extremely rude More

by Koshal66
Recommend Dealer
No
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Aug 30, 2023 -

Vera Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jorge Morales Service Manager

August 29, 2023

Mike Hernandez is outstanding. Overall service is excellent. A pleasure to visit the dealership. I will recommend Buick and the Vera service department in particular More

by Luis Restrepo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez
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Aug 29, 2023 -

Vera Buick GMC responded

Luis, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with Mike and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

August 29, 2023

Very happy nice job , I’m a man a very few words that’s all I got to say More

by otorres1193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name but he was awesome
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Aug 30, 2023 -

Vera Buick GMC responded

Thanks for sharing about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 21, 2023

Great service and the customer service team is outstanding in knowledge and taking care of the customers More

by jcarbajal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Vera Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

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