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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,121 Reviews
Call Service Center (954) 871-2630

1,121 Reviews of Vera Buick GMC - Service Center

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March 24, 2023

a very good experience, the staff had a very special treatment, my wife and I feel very grateful for the treatment received More

by heribelperezbetancourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

March 23, 2023

Expertacular atención por parte de Alex,felicidades por el buen trabajo de el y todo el colectivo More

by LAZAROLANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Padrón , Roberto Vasquez
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Mar 24, 2023 -

Vera Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

March 23, 2023

Best service in South Florida by any deaM could use this place as a model for others More

by STUARTMUNCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikkal
Report | Print
Mar 24, 2023 -

Vera Buick GMC responded

Thank you so much for your excellent review, Stuart! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

March 19, 2023

Vera Buick Cadillac have one great Service Department that you can trust. They are very professional and trustworthy people. Their system work really well and is very customer oriented. More

by luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio from Service.
Report | Print
Mar 19, 2023 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

March 19, 2023

Bad services with scrupulous business techniques. Issues still unresolved and have now been correct elsewhere. More

by RadiusM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gustavo Rodriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2023 -

Vera Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Leo Pena Service Manager

March 19, 2023

Alex excellent service personnel. Made my appointment that was convenient for me got me out of the shop on time also good car wash for dealership. More

by zmichael99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, service
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Mar 20, 2023 -

Vera Buick GMC responded

Thank you for your business and this review. We're happy to hear Alex and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

March 18, 2023

Great service by Alejandro! I do recommend Vera GMC for VIP service. I received the car at the same day and they met my expectations. More

by Ofer Sela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Rasmijn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro from Service department
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Mar 18, 2023 -

Ofer Sela responded

Yes

March 18, 2023

Alejandro is wonderful and service is excellent. I am a client since 2014 and never disappointed! Highly recommend. More

by EMELIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro from service dept
Report | Print
Mar 19, 2023 -

Vera Buick GMC responded

Thank you for your business and this review. We're happy to hear that Alejandro and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

March 17, 2023

The service I received was excellent I’ve been going here for many years thanks More

by ruslanasorokina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Mar 17, 2023 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

March 17, 2023

I am thankful for a company such as Buick at pines whom always demonstrate excellence customer service like my advisor Eric Tellechea. I only see Eric because he his wonderful and he ask about my well bein More

by effectiveproperty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Tellechea
Report | Print
Mar 19, 2023 -

Vera Buick GMC responded

Thank you so much for your kind words for Eric, and for taking the time to leave us this wonderful feedback! We are happy that we could help! Experience The Vera Difference Gustavo Rodriguez Service Director

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