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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
4,273 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 4,273 reviews

March 19, 2026

Upsell everything, and do not listen to the customer. Will deny deny deny then upsell More

by VANHISEKYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Mar 23, 2026 -

Vera Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gustavo Rodriguez Service Director

Mar 23, 2026 -

Vera Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gustavo Rodriguez Service Director

March 19, 2026

Big thank you to Jose Diaz at Vera Cadillac for helping me get my new car. So kind, genuine, professional, and just a really great person. His energy made the whole experience easy and stress free. Gratefu More

by anjaidi
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2026 -

Vera Cadillac responded

We’re glad to hear how Jose’s genuine and professional approach made picking up your new Cadillac OPTIQ seamless. We appreciate you recommending him to friends and are grateful for your kind words. Experience The Vera Difference Jorge Morales General Sales Manager

March 18, 2026

Vera Cadillac Dealership was very pleasant, caring and very spontaneous and every step of the way providing in detail each issue step by step. More

by parsha1958
Recommend Dealer
Yes
Employees Worked With
Conrad
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Mar 18, 2026 -

Vera Cadillac responded

It’s great to know our team provided detailed, step-by-step guidance throughout your Escalade ESV service. We’re thankful you trusted us with your Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

March 18, 2026

Very courteous and professional The staff was very knowledgeable on what deals would fit my budget More

by M3980
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Morales
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Mar 18, 2026 -

Vera Cadillac responded

Thank you for sharing your experience with our courteous and professional team. It’s great to hear that we could find a Chevrolet Traverse option that fit your budget. Experience The Vera Difference Jorge Morales General Sales Manager

March 18, 2026

They gave me a good service in my car. Especially the attention of Geovany from car services More

by Rgrdesignscorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovanny
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Mar 18, 2026 -

Vera Cadillac responded

We appreciate the five-star rating. It’s great to hear our service department provided excellent care for your Jeep. We look forward to helping you with any future needs. Experience The Vera Difference Gustavo Rodriguez Service Director

March 18, 2026

They are the gold standard. Their service and attention is fabulous. I am now done. More

by aramislaw
Recommend Dealer
Yes
Employees Worked With
Michael Crato
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Mar 18, 2026 -

Vera Cadillac responded

We’re grateful for your high praise and for choosing us for service on your Cadillac LYRIQ. It’s rewarding to know our attention and care stood out. Thank you for a five-star review. Experience The Vera Difference Gustavo Rodriguez Service Director

March 17, 2026

This dealership always goes above and beyond for the clients but the ones who make me feel at home are their employees !!! Giovanni was exceptional, professional & provided me with the best service. He More

by Natalie Z.
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Mar 17, 2026 -

Vera Cadillac responded

Thank you for sharing your experience with our team during your Cadillac XT6 service. We’re glad our staff made you feel at home while addressing every question professionally. Your recommendation means a lot and we look forward to assisting you again. Experience The Vera Difference Gustavo Rodriguez Service Director

March 16, 2026

Edwin from Vera Cadillac helped me in having my service done thoroughly and in the time offered. I am very pleased to trust my car with them because they are very professional. I recommend Vera Cadillac an More

by Galindosierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
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Mar 16, 2026 -

Vera Cadillac responded

It’s great to know you received thorough service on your Cadillac within the timeframe we offered. We appreciate your trust and recommendation. Thank you for the five-star review. Experience The Vera Difference Gustavo Rodriguez Service Director

March 16, 2026

Excellent customer service and very good job, thank in advance. Gracias Christopher por tu ayuda. Saludos More

by Xaviersolano70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Vera Cadillac responded

It’s great to hear you were pleased with the service on your Chevrolet Silverado 1500 LD. Your praise of our customer care and the work performed means a lot. Jose is happy to have been of help, and we’re glad you chose us. Experience The Vera Difference Gustavo Rodriguez Service Director

March 16, 2026

I traded for a 2025 Escalade IQ on 3/14/26. I worked with Jose Diaz. This was an extremely straight forward easy transaction. They do what they say and truly care about customer experience whil More

by Newcar#25&26douginkc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Vera Cadillac responded

Thank you for sharing your feedback. We’re delighted Jose and Carlos provided a smooth and thoughtful Escalade IQ transaction. We appreciate your recommendation and hope you’re enjoying your new Escalade IQ. Experience The Vera Difference Jorge Morales General Sales Manager

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