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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
2,915 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 2,915 reviews

April 16, 2024

Nestor was pleasant and very knowledgeable, making for an exceptional customer service experience. He explained the entire process and arranged concierge service while my car was being serviced. More

by fhoskin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none cab't rate dept that I did not deal with
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Apr 16, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Nestor and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
April 16, 2024

Very professional. Excellent services, I definitely recommend Vera Cadillac 100 %. Very satisfied with everything. I have a Cadilla 2024 More

by FLORMCABEZAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvette Breen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Yvette, Chris, and Jose met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
April 16, 2024

Excellent service. Gio Rubio, my service advisor was fantastic. The experience there makes me just want to keep buying vehicles there. More

by gsanti072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovani Rubio
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Apr 17, 2024 -

Vera Cadillac responded

Thank you! Giovanni and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
April 16, 2024

Since 2010, we’ve purchased several vehicles. The service department is very efficient and reliable, especially our service advisor Alex Padron. More

by MARTINEZFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Vera Cadillac responded

We are very happy to hear Alex provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
April 14, 2024

Edwin did a great job. He was on target with my needs and he listened to my concerns. He documented everything I said and he followed up with me as needed. More

by KPK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
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Apr 14, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Edwin and our team, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
April 12, 2024

Amazing experience, Great purchase and awesome customer service, Chad Robinson and Leor Zvi are the best! More

by mzuparov84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leor Zvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chad and leor to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Jorge Morales General Sales Manager

Helpful
April 12, 2024

Alec was my service manager, he is a very nice guy, very professional and understanding, I would recommend him to anyone 🙏❤️❤️ More

by PAULETTEJUMI93
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Alec delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
April 11, 2024

Very customer friendly and appreciative the show me around their showroom offer me water and food More

by sanchezheriberto50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leor Zvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacky Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Vera Cadillac responded

Thank you, Heriberto, We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

Helpful
April 11, 2024

Moises Ceballos was extremely responsive, definitely went above and beyond and made the transaction enjoyable and smooth. Would definitely recommend. More

by dskendall
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Moises Ceballos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Vera Cadillac responded

Thanks for your feedback on your recent visit to Vera Cadillac. It's great to hear that Moises was able to assist you and that you had such a positive experience. Experience The Vera Difference Jorge Morales General Sales Manager

Helpful
April 11, 2024

Very satisfied with the service department. , went in for a service xx and was out in no time. Personnel was very cordial . Would recommend 100%. More

by ENRIQUE_COLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 12, 2024 -

Vera Cadillac responded

Enrique, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

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