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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,783 Reviews
Call Service Center (844) 517-0823

2,783 Reviews of Vera Cadillac - Service Center

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March 24, 2023

Excellent service and high professionalism. The entire staff was friendly and they constantly kept me informed as the the progress of my vehicle. More

by rsoto2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Mar 27, 2023 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

March 24, 2023

Excellent experience, everyone's treatment and especially my advisor Edwin and Erika in rentals. Very good service and courtesy carwash, my truck looks new. Thank you Vera Cadillac!! More

by alinacambra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
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Mar 27, 2023 -

Vera Cadillac responded

Alina, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Erika and Edwin here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

March 24, 2023

Love the pick up and drop off of car service. Service advisor was great too More

by mombrown22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor suarez
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Mar 27, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Nestor was able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

March 24, 2023

I was very pleased with the service I received. They kept me updated on the status of my vehicle which is comforting when you are faced with the unknown. More

by FBRITT50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Barcia
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Mar 27, 2023 -

Vera Cadillac responded

It's great to hear that Alejandro was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

March 24, 2023

My serviceman was Anwar he was so great and helpful he goes above and beyond More

by shandras65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anwar
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Mar 27, 2023 -

Vera Cadillac responded

Thank you for your very kind review. Anwar and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

March 23, 2023

Excellent service and finished when expected. Thank you for your attention to my repairs Regards More

by bfisher7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Giovanni
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Mar 27, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

Mar 27, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 22, 2023

I was so pleased I will bring my Silverado to have it serviced. Also, my service provider Alejandro Medina was top notch. Thank you, More

by sdavidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Medina
Report | Print
Mar 22, 2023 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alejandro met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Mar 24, 2023 -

sdavidson responded

Looking forward to it. Again, thank you for the wonderful service!

March 22, 2023

Great quick service! I would definitely recommend to anyone that needs their car to be serviced More

by Yenisbel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike from the service department
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Mar 23, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

March 22, 2023

The pick up and delivery was good, except there a was no notification that the driver was enroute. The complimentary car wash was adequate. The steering column issue has not been addressed. More

by BBRAUTIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Padron
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Mar 23, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Experience The Vera Difference Gustavo Rodriguez Service Director

March 21, 2023

They always have excellent service, car was clean. Even I did not have appointment got short time waiting. More

by jetoquica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Mar 22, 2023 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

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