Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,102 Reviews
Call Service Center (844) 517-0823

2,102 Reviews of Vera Cadillac - Service Center

Sort by
December 07, 2023

Alex, has been the best SA I've delt with at any dealership. He's absolutely head and shoulders above the rest. More

by lazayas23Lillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Helpful
December 06, 2023

Edwin Montoya in the Service Department did a great job making sure my vehicle was serviced in a timely manner. Great job! Very professional. More

by RPP51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
Report | Print
Dec 06, 2023 -

Vera Cadillac responded

Thank you so much for your kind words for Edwin, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
December 06, 2023

All employees from Vera Cadillac are very professional, from buying a car and also the personal touch from maintenance service. Excellent Sevice. More

by Juliovaldes879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor Suarez (Service Department-Excellent)
Report | Print
Dec 07, 2023 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Julio, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
December 04, 2023

The product quality is consistently outstanding, exceeding my expectations every time. I’m completely impressed with their professionalism and customer service. More

by Yorvis Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience, Yorvis! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
December 04, 2023

Service advisor was punctual, very helpful and professional. I’m very satisfied with the service on both of my vehicles. More

by Orlando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hodari Bazemore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
December 04, 2023

vera cadillac outstanding customer service and fast he kept me informed and appreciated his follow up More

by TONYRIBAUDO49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
serfice persons
Report | Print
Dec 04, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, Tony, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
December 04, 2023

Great customer service. The entire staff treats me with such respect and courtesy. Their service department is second to none. Providing a courtesy vehicle, rental, or conci More

by jnl0508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
December 04, 2023

Always pleased with the service at Vera Cadillac. I am very happy I bought my car at the dealership More

by annette.delpino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Report | Print
Dec 04, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, Annette, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
December 04, 2023

Amazing place and amazing people I love this place for a buy car I recommended 100 % More

by yaquelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
December 04, 2023

Happy with the results of the service appointment for thermostat and tire pressure system replacement. Took the guys almost 12 day to do the job. But I got a rental car for this time and Vera compens More

by sergueiden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Dec 04, 2023 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

Helpful
1
2
...
211