Back

Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,807 Reviews

2,807 Reviews of Vera Cadillac - Service Center

Sort by
December 20, 2022

Service was performed quickly once the needed part arrived at Vera. However I find it hard to believe that a less than 1 year old fancy Escalade ESV with 14,000 miles should have a defective part that More

by allan14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Masot
Dec 21, 2022 -

Vera Cadillac responded

Thanks for the review and the feedback. Happy Holidays.

December 18, 2022

Excellent service Very kind and professional advisor Started service at scheduled time and last a short time More

by jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Suarez 5 stars
Dec 19, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Happy Holidays!

December 17, 2022

This dealership is very well located, easy access, nice accommodations and very professional staff ready to assist in your needs More

by abel8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
Dec 19, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation! Happy Holidays.

December 16, 2022

Great service all around. From scheduling the maintenance appointment to the customer service department and of course the maintenance of the vehicle. More

by MLC3MLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 19, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

December 16, 2022

Best service in south Florida. I bring all my cars for maintenance to Vera. Ever since I bought 2 Hummers from them in 2003 More

by Angel 69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 19, 2022 -

Vera Cadillac responded

Thank you for your continued business and for the recommendation. We greatly appreciate customers like you and look forward to seeing you next time. Take care and happy holidays!

December 16, 2022

Customer friendly, customer oriented , convenient, clean waiting room, location, the hours of service are good More

by WALTERS.EVERSLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 19, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

December 16, 2022

Amazing service always! ! I’ve been a customer for over 6 years and always superb service with a smile. Gustavo always greets his customers and ensure you are comfortable. My More

by Geny0628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio Rubio service
Dec 19, 2022 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference. We greatly appreciate customers like you and look forward to seeing you next time. Take care and happy holidays!

December 16, 2022

The service department and mikyell were very accommodating and helpful. The experience was very smooth and easy More

by Brynaberman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
In service-mikell
Dec 19, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

December 16, 2022

Very good customer service. The service on my car was fast with no problems. The service guy was helpful. More

by oliverd824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Denis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

Dec 20, 2022 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 15, 2022

Nice service and I appreciate the car wash and tire treatment after my XT5 service!!!!!! More

by Pitonbusiness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikel
Dec 16, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Take care and we'll see you next time.

...
138
...