Back

Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,814 Reviews

2,814 Reviews of Vera Cadillac - Service Center

Sort by
June 16, 2022

Very friendly but professional. Good customer service, fast and price concience. Repair and maintenance services are very stress free. The icing overall is the concierge service f More

by Graciemaebags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept/ Conrad
Jun 17, 2022 -

Graciemaebags responded

Hello, those are my words. Yes very satisfied with the service from Conrad at Vera Cadillac.

June 16, 2022

Recall work was done quickly and expertly. Service department very welcoming and clean. Will go back again More

by bobvj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Padron
Jun 17, 2022 -

Vera Cadillac responded

We love to get this feedback! Thank you so much for visiting the service drive, and for the 5-star review. Have a wonderful weekend - we'll see you at your next visit!

June 16, 2022

The staff was friendly, professional and helpful. The complimentary conceirge service was so convenient and I recommend it to everyone. More

by KIRKZ_YEARBYLFD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro
Jun 17, 2022 -

Vera Cadillac responded

Thank you! We are grateful for your recommendation and also for your review. Have a good one!

June 16, 2022

Vera Cadillac employee Is very nice and take care of your vehicle needs service time is very quick. I have no complaint. More

by yprospere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Back
Jun 17, 2022 -

Vera Cadillac responded

Thank you for your review - we appreciate it! We'll see you next time.

June 16, 2022

Prompt, courteous and friendly is the best way to describe Vera. Eric and Gio are great to work with!! More

by STRICTLYYAMAHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Gio
Jun 17, 2022 -

Vera Cadillac responded

We will pass on your kind words to Eric and Gio - and thanks so much for the review!

June 16, 2022

Michael was great helping to figure out what the problem was and also made it easy to get the information needed for the Extended Warranty Insurance to cover. He kept me updated along the process. I was ver More

by CARMEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crato, Michael
Jun 17, 2022 -

Vera Cadillac responded

Carmen - thank you so much, we were glad to assist you. Thanks for the 5-star review, too!

June 15, 2022

Excellent service. I have been thoroughly impressed with everyone that has worked with me particularly Conrad, my service person. More

by DWHITELOCKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad in the service department
Jun 16, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

Jun 16, 2022 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

June 15, 2022

I’ve been a customer for over 12 years. I’ve never been disappointed, especially with our service advisor Alex Padron. More

by MARTINEZFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Padron (service)
Jun 16, 2022 -

Vera Cadillac responded

Thank you for your continued business and the recommendation. Take care and we'll see you next time.

June 14, 2022

Everyone was so nice and efficient. Worked with Geovanni and Nestor — problem resolved in less time than we thought More

by HSEPLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni and Nestor
Jun 15, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation!

June 14, 2022

wonderful service. outstanding care, excellent care and communication. I recommend very highly this leadership. I am a costumer for more than 15 years More

by simiak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
daniel
Jun 15, 2022 -

Vera Cadillac responded

Thank you for your continued business and the recommendation. Take care and we'll see you again next time.

...
185
...