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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,881 Reviews

2,881 Reviews of Vera Cadillac - Service Center

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May 07, 2022

I was very happy with the service I received. I would highly recommend Vera Cadillac to my family and friends. The service rep went out of his way to make sure my SUV would be returned in a timel More

by JAHNAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Mendia
May 09, 2022 -

Vera Cadillac responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 07, 2022

Excellent service the adviser very friendly the Dealer very clean and my car clean perfect More

by rmoreno34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad
May 09, 2022 -

Vera Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Vera Cadillac Buick GMC

May 06, 2022

I appreciate all the assistance that I received from Alejandro. Even though my part was on backorder. Alejandro went beyond his job to ensure that I had a good experience. More

by Gator girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only Alejandro in service department
May 09, 2022 -

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 06, 2022

I am Super Pleased with the consistent Professional Caring Service that my Family receives at Vera Cadillac since May 2002! Their up to date technology, Welcoming diagnostic Team, comfortable hygienic More

by monroigr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cobos, Christopher Alejo, receptionist & cashier Dept.
May 06, 2022 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference! We appreciate long-standing customers like you and look forward to seeing you again next time. Take care!

May 05, 2022

The service manager was insistent that we be able to pay the $600 for three diagnostic test before he would have our car fixed (this is where we always get our car serviced since we bought it here). My Cad More

by DUANE1288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alejandro
May 06, 2022 -

Vera Cadillac responded

Thank you for reaching out concerning your recent visit. We appreciate you also taking the time to speak with our Service Manager, Leo Pena, directly regarding the services performed on your vehicle. If you have any further questions or concerns, please don’t hesitate to call us back. Have a great weekend.

May 04, 2022

Great service. Everything went smoothly. Eric was very helpful in arranging my rental to be ready since the day before so that i could make it to work on time and h More

by TACOSTA07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
May 04, 2022 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference! Take care and we'll see you next time.

May 03, 2022

The location is convenient & the staff is friendly but the service fees are very pricey! More

by KIMIBOYKIN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor
May 04, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

April 30, 2022

I had my SRX recently serviced at Vera Cadillac and Johnathan was my service advisor. He was very professional and kept me informed every step of the way. I was very pleased with the outcome and will c More

by SHELAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan
May 02, 2022 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference! We are so glad to have won your business and look forward to seeing you next time.

April 30, 2022

Awesome place great customer services. I will recommend Vera Cadillac to everyone I know for services to their 🚗. More

by angelg1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor from service department
May 02, 2022 -

Vera Cadillac responded

Thank you for the review and the recommendation! Take care and we'll see you next time.

May 03, 2022 -

Vera Cadillac responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

April 29, 2022

Michael Crato has been my service rep for years now and has always been so helpful and informative. He already knows the history of my vehicle so I prefer to only deal with him. I do wish the car rental wo More

by MICHELLE QUERCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crato
May 02, 2022 -

Vera Cadillac responded

Thank you for giving us your continued business, and for the feedback and recommendation. Take care and we'll see you next time.

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