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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,781 Reviews

2,781 Reviews of Vera Cadillac - Service Center

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January 28, 2022

I truly appreciate the quick service and the customer technicians are very friendly and knowledgeable. I would recommend Vera Cadillac to all Cadillac owners. They know there vehicles. More

by KDAVIS2269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department-Giovanni
Jan 28, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation! Have a great weekend.

January 28, 2022

Excellent customer service provided by Karen. She was very attentive and helpful in ensuring I received my car back in time for my other appointments. More

by RAE_VELEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KAREN JEAN ENGLERT, Henry Torrellas
Jan 31, 2022 -

Vera Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Vera Cadillac Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

January 28, 2022

My service advisor was the absolute best! He treated my vehicle as if it was his personal vehicle. I was at ease and felt that I was receiving 5-Star service More

by T.bouie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro
Jan 31, 2022 -

Vera Cadillac responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 28, 2022

Karen Englert is my service rep at Vera Cadillac, and is an ultimate professional and shows great care for her customers. She is to be commended for her dedication to duty. Thank you Karen More

by MEQUI12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept.
Jan 31, 2022 -

Vera Cadillac responded

Thank you for the review and shout out for Karen! We love hearing from happy customers. Take care and we'll see you next time.

Feb 01, 2022 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Vera Cadillac Buick GMC! We look forward to your next visit! Take care!

January 27, 2022

Vera Cadillac respond quickly to your service needs And adequately address your personal needs as to transportation to work or home as needed More

by Pnneed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Alter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

January 27, 2022

See Michael in service, he is professional and goes above and beyond to make sure you and your vehicle are taken care of. He is very knowledgeable and a true professional. More

by FABULOUS5SOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grato, Service Writer
Jan 27, 2022 -

Vera Cadillac responded

Thank you for the review and the shout out for Michael! Take care and we'll see you next time.

January 27, 2022

Great service advisor always given a great customer service. Very courteous and to the point More

by 1mikbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin
Jan 27, 2022 -

Vera Cadillac responded

Thank you for your continued business and for the recommendation. Take care and we'll see you next time.

January 27, 2022

Michael my service advisor was awesome! He kept in touch with me while it was being repaired and even arranged for a rental ! More

by LINMIKMOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael he was my service advisor
Jan 28, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Have a great weekend.

January 26, 2022

Great proactive communication by Christopher on the status of my car. The level of customer service was excellent. More

by mm0406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher aA.
Jan 27, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation!

January 26, 2022

It the service was a timely service,but the mechanic left grease on my glove box I showed it to the service manager he set me up for a complete detailing this Saturday with a loaner More

by VGASKIN57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
Jan 27, 2022 -

Vera Cadillac responded

Thanks for the feedback and for giving our team the opportunity to address your issue. We appreciate all feedback and look forward to seeing you on Saturday.

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