Vera Cadillac - Service Center

Excellent customer service and attention to detail! The service was prompt, we were kept informed of the progress at all times and our service advisor is a gem. Coupled with the concierge service it was a service was prompt, we were kept informed of the progress at all times and our service advisor is a gem. Coupled with the concierge service it was a stress free and seamless process. More

Giovanni was excellent. Took care of all my concerns. Answered all my questions. Highly recommend. The service department did a good job. Answered all my questions. Highly recommend. The service department did a good job. More

Everything was ok but the valet was driving customers cars without a mask and windows down. Also a lot of service advisors were without mask. cars without a mask and windows down. Also a lot of service advisors were without mask. More

Very professional and friendly. I get treated like royalty! I’ve bought 2 cars from Vera! I love this dealership! royalty! I’ve bought 2 cars from Vera! I love this dealership! More

He was very friendly very knowledgeable and made me feel safe with the Covid regulations. It was a great experience safe with the Covid regulations. It was a great experience More

My service advisor was Michael and he was excellent with his follow up and keeping me in the loop regarding the service of the vehicle. his follow up and keeping me in the loop regarding the service of the vehicle. More

Excellent staff and service department, particularly Mr. Giovani who has always been extremely helpful and always attentive and hospitable. Giovani who has always been extremely helpful and always attentive and hospitable. More

Great service. Friendly service team. Kept me informed as to what to expect so there were no surprises to what to expect so there were no surprises More

Customer service is excellent, from the tow, Uber and rent a car. I called before they open and someone was able to Assist me right away. rent a car. I called before they open and someone was able to Assist me right away. More

My experience once again at Vera was great! Eric is amazing! I’m a happy customer! amazing! I’m a happy customer! More