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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,775 Reviews

2,775 Reviews of Vera Cadillac - Service Center

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June 04, 2021

Karen is the best rep to work with. Very helpful. I'm a man of little words 25 words is too much typing for me. More

by JR_MIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Jun 04, 2021 -

Vera Cadillac responded

We appreciate the 5-star and the kind words you provided - thank you so much!

June 04, 2021

Mike G was great. Very attentive. He walked me through everything and make the process super easy. I’d like to stick with him in the future More

by Ablanco07940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike G
Jun 06, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at Vera Cadillac Buick GMC! If you have any further questions, please don't hesitate to reach out! Take care!

June 04, 2021

Alex was very professional and courteous. I was very please with the service. The waiting area and courteous coffee area was clean and very comfortable. More

by WILL3BELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Padron
Jun 06, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alex here at Vera Cadillac Buick GMC! If you have any further questions, please don't hesitate to reach out! Take care!

Jun 08, 2022 -

WILL3BELL responded

I was very pleased with my service on my Cadillac. The work was completed to my satisfaction and on time. The employees were all very efficient and courteous. The price was also reasonable.

June 02, 2021

I have leased and had service and repairs at VERA Motors for many years. Everyone I have come in contact with has been the best. My salesperson Christian Lozano, my service agent Karen, the service manager More

by superdaveservices
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank in the body shop, Karen in service , Christian Lozano
Jun 02, 2021 -

Vera Cadillac responded

We love hearing from our customers, and we appreciate your continued business with Vera. Thanks for sharing your story with others -- take care, and have a great rest of the week!

June 02, 2021

Service and follow up was sharp. Conrad was my advisor this time and he took care of every single detail from A to Z. I will definitely recommend this advisor and dealer to anyone looking for a smooth ser More

by AG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service, Conrad
Jun 02, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care and have a great rest of your week!

June 02, 2021

Very professional truck was cleaned and fixed quickly and returned as promised and was issued a loaner under cpo warranty very satisfied with service their More

by ebug1272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 02, 2021 -

Vera Cadillac responded

Thank you for the review - that's The Vera Difference - thanks for sharing your experience with others. See you next time!

June 02, 2021

Lots of friendly staff, easy to make an appointment, got everything taken care of quickly without any problems. Car wax washed and vacuumed at pick up More

by LAMCCLEARY11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell hernandez
Jun 02, 2021 -

Vera Cadillac responded

We appreciate your 5-star review! We love hearing from customers like you. Take care and we’ll see you next time.

June 02, 2021

Very professional Karen Englert thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you More

by ROY19
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karen Englert
Jun 04, 2021 -

Vera Cadillac responded

Thank you for the review, we appreciate you taking the time to give us the feedback. We will see you next time!

Jun 04, 2021 -

Vera Cadillac responded

Hi, we are so happy to read such a great review about Vera Cadillac Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2021

The service was impeccable! Eric from services went above and beyond his call of duty providing the best service which included full vehicle assessment and replacement of vehicle parts needed. Thank Eric for More

by Ms. T. Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Tellechea
Jun 02, 2021 -

Vera Cadillac responded

Thank you for the review of our service department and Eric! We appreciate your feedback - have a great day!

Jun 03, 2021 -

Vera Cadillac responded

Hi there! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2021

I was quickly greeted by my service advisor Eric, who professionally guided me through the whole process. Our concerns were addressed and with a short turnaround. I felt comfortable leaving my car at V More

by PASFEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Tellechea
Jun 02, 2021 -

Vera Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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