2,774 Reviews of Vera Cadillac - Service Center
Mike Hernandez handled my service appointment in a professional, competent, and expedient manner. I would rank him at the highest possible rating available. professional, competent, and expedient manner. I would rank him at the highest possible rating available. More
Vera Cadillac service center staff specially Edwin is very courteous, professional and accommodating, and I really appreciate the fact that he took the time to make SURE I would have a loaner while my very courteous, professional and accommodating, and I really appreciate the fact that he took the time to make SURE I would have a loaner while my car was being serviced, now THAT'S SERVICE.. More
Excellent the best five star service great people Eric is my guy I love my car my guy I love my car More
Great customer service. No hassle car buying car. It was all handled very quickly, I Breezed thru sales and financing. No hassle car buying car. It was all handled very quickly, I Breezed thru sales and financing. More
Each time at this location, everyone is very courteous and helpful. Our advisor has always been Gio and he follows through with everything he says. He explains what is happening and offers solutions. Thi and helpful. Our advisor has always been Gio and he follows through with everything he says. He explains what is happening and offers solutions. This location is great because they do not try to upsell you or do repairs not needed. Gio listens to what the problem is and that's the problem that gets repaired. It's nice to know you can still trust someone by their word. I also love getting my car washed each time. That is a very nice gesture. My only complaint is with the valets. I seem to wait longer than expected to have someone bring my car back to me. Not sure if under staffed or another issue for holding up this process. It is not a big enough issue for me to lose sleep or to go somewhere else. Vera still knows what customer service means! More
Speechless- RICHARD LEO NESTOR DAVE NIC LITERALLY MAKE ME FEEL LIKE FAMILY EVEN ON THEIR WORST DAYS. MAKE ME FEEL LIKE FAMILY EVEN ON THEIR WORST DAYS. More
Vera was extremely helpful in getting my car serviced. They were very communicative - picked up my car on time and dropped it off early. They washed my car while they had it too. Excellent service!! They were very communicative - picked up my car on time and dropped it off early. They washed my car while they had it too. Excellent service!! More