Vera Cadillac - Service Center

I had to bring my car back multiple times. You kept saying you could not duplicate and I had to go show you more than once. On top of that the mechanic damaged a part during installation and I You kept saying you could not duplicate and I had to go show you more than once. On top of that the mechanic damaged a part during installation and I had to aggressively push to get it fixed. In addition my car was delivered to me with a problem created by the mechanic. I also asked David 2 times to have someone call me about an extended warranty. No one ever called me. Service should be much better. No one cares but me More

Great Gio is just excellent to work with. It is such a pleasure. His is great. It is such a pleasure. His is great. More

It was a great experience with no issues. There was no wait at all I would recommend Vera to my friends There was no wait at all I would recommend Vera to my friends More

Everything went perfect Mikel was very attentive Valet was very helpful Service was done quickly was very helpful Service was done quickly More

Very prompt service, all charges explained Left headlight still on order they will call me when it is available still on order they will call me when it is available More

Appointment time and date was exactly what we wanted. Service was completed on time and everybody was professional. Service was completed on time and everybody was professional. More

Concierge pick up and delivery is a bonus, but most important is the level of customer service provided by Nicholas and others that I have worked with in the past. There are two other Cadillac dealers important is the level of customer service provided by Nicholas and others that I have worked with in the past. There are two other Cadillac dealers closer to me, but I'm sticking with Vera because of the customer service. More

Amazing As always, professional, helpful, friendly and very accommodating! Appreciate them Thank you very much very accommodating! Appreciate them Thank you very much More

Great experience Would recommend to friends & family Great, great job Great service Great service Great, great job Great service Great service More

Edwin Montoya was an excellent service rep I made my costly repairs bearable, easy to deal with pleasant, and kept me informed costly repairs bearable, easy to deal with pleasant, and kept me informed More