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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,766 Reviews
Call Service Center (844) 517-0823

2,766 Reviews of Vera Cadillac - Service Center

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February 21, 2024

Awesome customer service. Better than Autonation. Cheaper too A++ Experience Good great outstanding job to More

by RICHARD_CABRAL
Recommend Dealer
Yes
Employees Worked With
Gio
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Feb 21, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team, Richard. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

February 18, 2024

Excellent experience, excellent service He give me a follow up until the problem is fixed More

by Mirnaorta1121
Recommend Dealer
Yes
Employees Worked With
Conrad
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Feb 19, 2024 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

February 17, 2024

Always great, but I could of gotten more timely communication on diagnosing my vehicle and how long it will actually take to fix. More

by yvetrn39
Recommend Dealer
Yes
Employees Worked With
Edwin
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Feb 18, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Experience The Vera Difference Gustavo Rodriguez Service Director

February 16, 2024

Didn't offer me a beverage or anything. For my other cars they usually take me to a waiting room or something. Should give other options not just wait outside where the other cars are drivi More

by sashaseg1016
Recommend Dealer
No
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Feb 18, 2024 -

Vera Cadillac responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Leo Pena Service Manager

February 16, 2024

Great service experience fast and excellent service. Eric was very helpful and answered all of my questions . More

by JMEISTER8893
Recommend Dealer
Yes
Employees Worked With
Eric tellecha
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Feb 16, 2024 -

Vera Cadillac responded

It's great to hear that Eric was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

February 16, 2024

Use of my warranty paid for itself Engine repair paid for by using the Vera warranty More

by vicmr
Recommend Dealer
Yes
Employees Worked With
Alex
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Feb 18, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

February 16, 2024

For years, Anwar takes care of my car, keeping my family safe, providing the most wonderful experience. He is simply the best, and I congratulate Vera for having a top customer service team. More

by maisonavej
Recommend Dealer
Yes
Employees Worked With
Anwar
Report | Print
Feb 18, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Anwar always delivers such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

February 15, 2024

All good ? ? This time the experience was excellent, Mikell he was helping me during the service, he make great job More

by JP
Recommend Dealer
Yes
Employees Worked With
Mikell
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Feb 15, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mikell delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

February 15, 2024

Exceptional attention and personalized service. We wouldn't go anywhere else for a Cadillac or GMC. Everyone is great from start to finish. More

by Rami1homebase
Recommend Dealer
Yes
Employees Worked With
Louis Vera and Carlos
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Feb 15, 2024 -

Vera Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 15, 2024

I have been a customer of Vera Cadillac for many years and have always found them to be excellent. More

by KOEPPELBB
Recommend Dealer
Yes
Employees Worked With
Edwin
Report | Print
Feb 16, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

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