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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,768 Reviews
Call Service Center (844) 517-0823

2,768 Reviews of Vera Cadillac - Service Center

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February 10, 2024

TJ was great. The $7500 alleged incentive offered for the purchase of the Lyric isn't as incentive at all and not reflected on the price of my car nor on the paper More

by msshavelle
Recommend Dealer
Yes
Employees Worked With
TJ
Report | Print
Feb 11, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

February 10, 2024

Perfect, professional, timely A great experience from start to finish. Will definitely recommend I will be back More

by FRITZ FANDINO
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
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Feb 11, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

February 10, 2024

Honestly, I used to go to the Cadillac dealership in Miami Gardens. They treated me like crap. Coming here made me feel 100% better. I'll definitely be back. I was running a few minutes late. Mikell rei More

by Dhaimachin
Recommend Dealer
Yes
Employees Worked With
Mikell
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Feb 11, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

February 10, 2024

Excellent! Top knotch Excellent service! Most importantly my time was treated with such a high regard! Very professional and efficient ! Thank you so much Micha More

by ehershey22
Recommend Dealer
Yes
Employees Worked With
Michael Grato
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Feb 11, 2024 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

February 10, 2024

I took my car for repair and the all staff was helpful and knowledgeable, I highly recommend Vera Cadillac More

by SAMY16710
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Rodriguez
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Feb 10, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

February 09, 2024

I brought my car in to be fixed y'all drove it into a pole. It then took an extra week to get my car back More

by Mtstevison
Recommend Dealer
Yes
Employees Worked With
Alex
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Feb 10, 2024 -

Vera Cadillac responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Experience The Vera Difference Gustavo Rodriguez Service Director

February 09, 2024

Vera Cadillac is a very professional and trustworthy dealership. I would recommend it to anyone and everyone I know further service and understanding. More

by Jsmiamiinvestment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Nick
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Feb 10, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

February 09, 2024

Nick was great to work with professional and courteous Concierge pick up and drop off a vehicle made a big More

by SAMUEL_GUREVICH
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Feb 10, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

February 08, 2024

Vera Cadillac has always treated me and car with the utmost professionalism. I would never go for maintenance to any other dealership More

by CURRENTEVENTPLAN
Recommend Dealer
Yes
Employees Worked With
Edwin
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Feb 09, 2024 -

Vera Cadillac responded

It's great to hear that Edwin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

February 08, 2024

Top tier excellent service. Vera always takes care of me and my family. First class all the way. More

by oliviera.vernon
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Feb 09, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

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