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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,768 Reviews
Call Service Center (844) 517-0823

2,768 Reviews of Vera Cadillac - Service Center

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February 07, 2024

Service was done quick and efficient! I need a little body work on fender, was sent to body shop, I was told they replaced the whole fender, and it would be expensive not very pleased wi More

by ronrico7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Feb 07, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Experience The Vera Difference Gustavo Rodriguez Service Director

February 07, 2024

Great communication and quality services. They provide good follow-up and ongoing updates. The valet service at home is so helpful. More

by MADAM.LLC
Recommend Dealer
Yes
Employees Worked With
David
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Feb 07, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

February 07, 2024

Good, service was timely, although I did have to wait in my car for 25 minutes as the advisor was occupied on something else. More

by RIOS.KARLA1213
Recommend Dealer
Yes
Employees Worked With
Nick
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Feb 07, 2024 -

Vera Cadillac responded

We are very happy to have provided you with an overall positive experience, Karla! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

February 07, 2024

Outstanding service from the time dropping the car off to picking it up. Giovanni is excellent in what he does More

by Atiles30
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
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Feb 07, 2024 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

February 07, 2024

Everyone was friendly and welcoming and service was faster than I expected Service was great More

by Boxcalade
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez
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Feb 07, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

February 07, 2024

The service quality was poor and felt like we were taken advantage of and our concerns were not addressed properly. More

by Blank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Feb 10, 2024 -

Vera Cadillac responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gustavo Rodriguez Service Director

February 06, 2024

Michael kept me informed of how my vehicle was going to get fixed. He provided me a ride home. I didn't wait on line to check in. He was very prompt. More

by SHALOMJ68
Recommend Dealer
Yes
Employees Worked With
Michael Crado
Report | Print
Feb 07, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

February 06, 2024

Very professional great service Explain everything that needed to be done. I didn't have to wait to see my service adviser. Everything went smooth. More

by Kenneth Tommie
Recommend Dealer
Yes
Employees Worked With
Eric
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Feb 07, 2024 -

Vera Cadillac responded

Thank you so much for your excellent review, Kenneth! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

February 06, 2024

Smooth As silk as apple pie as key lime pie With whipped cream and nuts More

by EJLMMAC
Recommend Dealer
Yes
Employees Worked With
Conrad
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Feb 07, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

February 05, 2024

Professional and courteous Vera consistently provides professional and courteous service.. from the valet service to recommendations on what should be done to my vehicle More

by bculmer
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Feb 05, 2024 -

Vera Cadillac responded

It's great to hear that Chris was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

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