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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,812 Reviews
Call Service Center (844) 517-0823

2,812 Reviews of Vera Cadillac - Service Center

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February 24, 2024

Very prompt service, all charges explained Left headlight still on order they will call me when it is available More

by izzy1911
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 25, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

February 24, 2024

Appointment time and date was exactly what we wanted. Service was completed on time and everybody was professional. More

by consulttrac
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez
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Feb 25, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

February 23, 2024

Amazing As always, professional, helpful, friendly and very accommodating! Appreciate them Thank you very much More

by stuart21
Recommend Dealer
Yes
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Feb 24, 2024 -

Vera Cadillac responded

It's great to hear that we were able to help you out, Stuart. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

Feb 27, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

February 23, 2024

Concierge pick up and delivery is a bonus, but most important is the level of customer service provided by Nicholas and others that I have worked with in the past. There are two other Cadillac dealers More

by rxf67@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Feb 23, 2024 -

rxf67@yahoo.com responded

Keep up the great customer service and you’ll continue to have loyal customers, like me, who will refer future customers. Thank you

Feb 23, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

February 22, 2024

Great experience Would recommend to friends & family Great, great job Great service Great service More

by akamba_joseph
Recommend Dealer
Yes
Employees Worked With
Erick
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Feb 22, 2024 -

Vera Cadillac responded

Joseph, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Erick met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

February 21, 2024

Edwin Montoya was an excellent service rep I made my costly repairs bearable, easy to deal with pleasant, and kept me informed More

by Lord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
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Feb 21, 2024 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. Edwin and our team appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

February 21, 2024

Awesome customer service. Better than Autonation. Cheaper too A++ Experience Good great outstanding job to More

by RICHARD_CABRAL
Recommend Dealer
Yes
Employees Worked With
Gio
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Feb 21, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team, Richard. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

February 18, 2024

Excellent experience, excellent service He give me a follow up until the problem is fixed More

by Mirnaorta1121
Recommend Dealer
Yes
Employees Worked With
Conrad
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Feb 19, 2024 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

February 17, 2024

Always great, but I could of gotten more timely communication on diagnosing my vehicle and how long it will actually take to fix. More

by yvetrn39
Recommend Dealer
Yes
Employees Worked With
Edwin
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Feb 18, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Experience The Vera Difference Gustavo Rodriguez Service Director

February 16, 2024

Didn't offer me a beverage or anything. For my other cars they usually take me to a waiting room or something. Should give other options not just wait outside where the other cars are drivi More

by sashaseg1016
Recommend Dealer
No
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Feb 18, 2024 -

Vera Cadillac responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Leo Pena Service Manager

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