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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,813 Reviews
Call Service Center (844) 517-0823

2,813 Reviews of Vera Cadillac - Service Center

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February 13, 2024

Had my car for a week before it was even looked at Why set appointment More

by PJO340
Recommend Dealer
No
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Feb 13, 2024 -

Vera Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Leo Pena Service Manager

February 13, 2024

Amazing staff, very professional, polite and helpful I always recommend them to everybody Amazing experience More

by tonyvigoa7
Recommend Dealer
Yes
Employees Worked With
Anwar
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Feb 13, 2024 -

Vera Cadillac responded

Thank you, Tony, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

February 13, 2024

Amazing staff, very polite, friendly and professional team, I always recommend them to everybody, especially family and friends More

by tonyvigoa7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anwar
Report | Print
Feb 14, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, Tony, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

February 13, 2024

Polite, professional The pick the car only One pick the car for the service and the second on brought it back. More

by MIKISHAHAF2011
Recommend Dealer
Yes
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Feb 14, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

February 13, 2024

I did not have an appointment. They were very pleasant and took my vehicle right away. The time spent at the dealership was minimal More

by JMDIGNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 13, 2024 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

February 12, 2024

Mike Crato did an excellent job keeping me informed about the repairs. He also made sure I had a rental vehicle. He stayed on top of the parts that were needed and made sure everything was right before relea More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Crato
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Feb 12, 2024 -

Vera Cadillac responded

Jeff, Thank you! Mike and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

February 11, 2024

Punctual valet, Alex made himself available right away, car returned quickly Very efficient and personal experience More

by vanisilber
Recommend Dealer
Yes
Employees Worked With
5
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Feb 11, 2024 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

February 11, 2024

Very good experience Service was very quick Mikell was super nice and very helpful Lounge was very comfortable Overall excellent experience with Mikell and Vera Cadillac service More

by Pierrecgelin
Recommend Dealer
Yes
Employees Worked With
Mikell
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Feb 11, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mikell and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

February 10, 2024

excelente Everything was fine very very very good enough The service at the dealership at Derrick Iraq. It's excellent. That's why I always take my car there eric the attendant is wonderful More

by jorgemachadomendez
Recommend Dealer
Yes
Employees Worked With
Erick
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Feb 10, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Erick met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

February 10, 2024

Courteous and attentive reps Clean showroom and nice snacks Good service and knowledgeable service reps More

by aliciadadan
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez
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Feb 10, 2024 -

Vera Cadillac responded

Alicia, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

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