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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,775 Reviews

2,775 Reviews of Vera Cadillac - Service Center

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October 09, 2023

Shot out to Michael over there at Vera. Took my Buick in to get checked out and the price I was given over the phone was $700.00. Once I went to pick it up I only had to pay $572.39. Great More

by kellomkelvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 09, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Michael here at Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

October 08, 2023

Giovani Suarez in the service department was very professional, kept me informed on what was going on with my vehicle. Gustavo Rodriquez took steps to assist us with our issue as always. Great team w More

by LILLIANFRONTELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovani Suarez
Oct 08, 2023 -

Vera Cadillac responded

Thank you so much for your kind words, Lillian, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

October 06, 2023

They are not recommended at all. In October 2021, I purchased a new car here, which has presented different manufacturing issues, so I’m going for the Lemon Law. Since GM informe More

by magdiel_madrigal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gustavo Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Vera Cadillac responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership.

October 06, 2023

Excellent place, very friendly staff, the only reason I gave it a 4stars is because my car was at the body shop for several weeks to repair the back door , the body work and the paint was very good the col More

by drderarmas6301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

October 06, 2023

I call to inquire about my issue I spoke to young gentleman he told me what to do l took my car in I he remembered me from the phone call the service went well thanks More

by alexandervera7780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 06, 2023 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

October 05, 2023

Exceptional customer service. Fast and convenient. They kept their promise on time car would be serviced More

by rob0325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anwar
Oct 06, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

October 03, 2023

What can I say, they finally got the chips in that was missing from day one. . Got me right in More

by dreemon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex service advisor
Oct 04, 2023 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alex met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

October 03, 2023

They are very polite and friendly. I got my car there and first oil change. Good people and fast. Thank you More

by rakocevic.predrag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hodari Bazemore, Andy Russell
Oct 04, 2023 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

October 03, 2023

I am absolutely satisfied! Thank you very much, guys! I am absolutely satisfied! Thank you very much, guys! More

by Eugen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hodari Bazemore
Oct 04, 2023 -

Vera Cadillac responded

Eugen, Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

October 03, 2023

Chris provided excellent service but the costs are very pricey. The work was completed in a timely fashion and notice of vehicle availability was provided quickly. More

by josecin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris was 5 star!
Oct 04, 2023 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. Chris and our team appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

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