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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,774 Reviews
Call Service Center (844) 517-0823

2,774 Reviews of Vera Cadillac - Service Center

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August 20, 2023

Nicholas was very helpful and polite. There was an issue and they resolved it. Very appreciative. More

by DEBBIESUE68
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nicholas and Gustavo
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Aug 21, 2023 -

Vera Cadillac responded

We are very happy to hear that Nicholas provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

August 19, 2023

I received excellent service, and I will recommend any individual for car services with Vera Cadillac. More

by BROWNSUGAR510905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 19, 2023

Vera is great. I have brought my GMC trucks and Cadillac Escalades to Edwin at the service department for years. More

by rmlroof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

August 18, 2023

At Vera Cadillac the Service department is exceptional. Their team of experts are knowledgeable and really strive for great customer satisfaction. I'm happy with the service I received from Service Advisor More

by BRENDAWILLIAMS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya and Juset Garcia
Report | Print
Aug 18, 2023 -

Vera Cadillac responded

Thank you for your business and this review, Brenda. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

August 18, 2023

The service was very excellent the timing was fast the guy that help me kept me updated on the service More

by mildredhwid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I work with the service department
Report | Print
Aug 18, 2023 -

Vera Cadillac responded

Thank you so much for your excellent review, Mildred! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

August 18, 2023

Lorenzo best sales man in that place also the financing people amazing thank you , definitely buying from them again❤️🙏 More

by Támara Rodríguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorenzo Piquet, Andy Russell
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Aug 21, 2023 -

Vera Cadillac responded

Thank you, Tamara, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

August 18, 2023

i will not take my car to any other dealership. I have in the past. I find this is the BEST service center in the area. More

by VALS954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio Rubio
Report | Print
Aug 21, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

August 17, 2023

I love that they go the extra mile to make servicing your car easier. I had another appointment the same day of my service and they promptly provided me with a great shuttle service to and from my destinatio More

by nadinenixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikell, Andy Russell
Report | Print
Aug 17, 2023 -

Vera Cadillac responded

Nadine, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 17, 2023

Wet please with the service very courtesy employee. Would always recommend this company to someone else More

by OTISDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Aug 18, 2023 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 17, 2023

Very convenient experience! team was very helpful and just all around great! Car was back quickly! More

by Jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor in service
Report | Print
Aug 18, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

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