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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,774 Reviews

2,774 Reviews of Vera Cadillac - Service Center

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July 01, 2023

My service rep Nestor received me immediately and courteously as always and my vehicle was serviced and cleaned in less than an hour. My experience at Vera and care has always been exceptional. And p More

by cehumesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Jul 03, 2023 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nestor met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

July 01, 2023

Exilent service! !! Will buy my next car from Vera. Found out you are the best. Tanks More

by fl01miami
Recommend Dealer
Yes
Employees Worked With
All
Jul 03, 2023 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

June 30, 2023

Giovanni from the service department is amazing! !! He is very responsive, his attention to details is on point, makes you feel at home and always a step ahead. Without a question best service custom More

by ricardobatistap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joan Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Vera Cadillac responded

Thank you, Ricardo, for your kind words for our service team and for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

Jul 05, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2023

As a senior I thank Vera for picking up my car for routine service. That is definitely a perk. More

by VERONICAWILLIAMS28
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric Tellechea
Jun 29, 2023 -

Vera Cadillac responded

Thank you, Veronica! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

June 28, 2023

Great service when it is an emergency, Don’t consistently follow up on inquiries. For example when inquiring about warranty issues! More

by melvinahamilton7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hernandez
Jun 29, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. We appreciate your candid feedback and will share your comments with the team. Please don't hesitate to reach out if you need any further assistance! Experience The Vera Difference Gustavo Rodriguez Service Director

June 28, 2023

Excelente service and communication. Driver was very punctual, pleasant and professional. My car washed also! More

by Franklin.c.susana
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I didn’t deal with sales
Jun 28, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

June 28, 2023

Thank you for your service. My favorite dealership to go to; always delivered more than expected. One problem that when you come in, no one say “Hello, welcome to Vera Cadillac, More

by jamesric
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mikell, Christopher
Jun 29, 2023 -

Vera Cadillac responded

It has been a pleasure serving you, James. Quality customer service is always our number one priority, and we appreciate your feedback and suggestions. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

June 27, 2023

Oh, is courteous and very smooth Glad to have my lease with Cadillac. They always take care of me. More

by PMSULL70
Recommend Dealer
Yes
Employees Worked With
Edwin
Jun 28, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

June 27, 2023

Edwin is my dude honest reliable and efficient. . Thanks for taking care of me all the time -Eric More

by DAMECO84
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Edwin
Jun 28, 2023 -

Vera Cadillac responded

Thank you for your very kind review, Eric. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

June 27, 2023

Hated the delay to get the car diagnosed You should set appointment days so you don’t have to leav your car for days More

by RICKBARDOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 28, 2023 -

Vera Cadillac responded

Thanks, Rick, for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

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