Vern Eide Ford Lincoln - Service Center

Pam has Excellent Customer Service Skills Pam Engelland has excellent people skills and has always been very helpful and informative about the service being done on our vehicles. Great work Pa Pam Engelland has excellent people skills and has always been very helpful and informative about the service being done on our vehicles. Great work Pam! More

Couldn't ask for anything better Pam was very helpful, honest, and communicated with me thoroughly via the phone about the status of my vehicle. She provided me with a courtesy vehic Pam was very helpful, honest, and communicated with me thoroughly via the phone about the status of my vehicle. She provided me with a courtesy vehicle while my truck was being repaired. Her customer service skills are top notch! I used my reward dollars and came out with a $0 bill. Thank you. More

Got us back on the road!!! Just wanted to share our wonderful experience with Pam and Andrew at Vern Eide Ford Lincoln. We were heading back to Montana from our trip to the eas Just wanted to share our wonderful experience with Pam and Andrew at Vern Eide Ford Lincoln. We were heading back to Montana from our trip to the east coast when the following morning our truck wouldn't start so we made the call to the dealership to see if we could get our truck looked at. Pam was a godsend and made sure that she kept us informed throughout the entire process. It made the entire experience as stress-free as possible. I highly recommend Vern Eide Ford Service center if you find yourself in Mitchell South Dakota having car troubles. Thank you Pam and Andrew for getting us back on the road. More

What a stress free experience! I loved the friendly service at Vern Eide Pam E and Erik V were the best...friendly very informative and updated me often on my Escape...very knowledg I loved the friendly service at Vern Eide Pam E and Erik V were the best...friendly very informative and updated me often on my Escape...very knowledgeable about what was going on with my suv and was very quick with repair and paperwork...thank you! More

Great customer service with the service dept. Bought my 2016 Lincoln Navigator in March 2017. Brian Reichelt is very knowledgeable and great to work with. Always go there for my oil changes and Bought my 2016 Lincoln Navigator in March 2017. Brian Reichelt is very knowledgeable and great to work with. Always go there for my oil changes and all my service work. He always makes sure that I have another Lincoln to drive while my vehicle is being serviced. Would not go anywhere else to have my vehicle serviced and highly recommend the service dept at Vern Eide Ford. Brian will take good care of you. More

Excellent Customer Service Vern Eide in Mitchell has taken excellent care of me and my family from the purchasing of our vehicles yo their top notch service department. Brian R Vern Eide in Mitchell has taken excellent care of me and my family from the purchasing of our vehicles yo their top notch service department. Brian Reichelt and the gang take excellant care to make sure our cars are well served and they are fair in pricing. They had the lowest price in town when it came time to purchase new tires. I would recommend the gang at Vern Eide for all your service needs! More

Great service! I recently had the spark plugs changed in my pick-up. Craig E was friendly, and got my vehicle in right away. Some of the best service I've experience I recently had the spark plugs changed in my pick-up. Craig E was friendly, and got my vehicle in right away. Some of the best service I've experienced in Mitchell. More

Outstanding customer service Working with Craig For service on our new Ford F-250 has been outstanding!! Hats off to the entire crew and Vern Eide Ford! Fast And friendly! Wouldn Working with Craig For service on our new Ford F-250 has been outstanding!! Hats off to the entire crew and Vern Eide Ford! Fast And friendly! Wouldn't go anywhere else! More

Excellent-friendl service for a customer just passing trough Had a check engine light come on and stopped in Mitchell. It was after hours so Used their on line appointment tool to get a 7:30 am appoint for the n Had a check engine light come on and stopped in Mitchell. It was after hours so Used their on line appointment tool to get a 7:30 am appoint for the next day. Received excellent service from Pam E - customer service and Andrew - technician. On the road and a happy customer by 9:00 AM More

Best Customer Care A Person Can Get! Seven years ago I purchased my 2010 F-150 truck at Vern Eide in Mitchell and have continued to go there for all service needs ever since. It's actual Seven years ago I purchased my 2010 F-150 truck at Vern Eide in Mitchell and have continued to go there for all service needs ever since. It's actually the ONLY place I'll go because of the trust I have for the service team there. Brian Reichelt takes the time to explain what is being done and gives all options if decisions need to be made. Recently, I needed to leave my truck there for a short time and Brian provided me with a new 2017 F-150 SuperCrew truck as a loaner vehicle! Trust goes both directions and I couldn't be more pleased with the care I get at Vern Eide! More