Vern Eide Motorcars

Mr. French worked with us on the phone before we arrived from out of town to the dealership, as well as waited for us afterward, while we went to a different dealer to compare a different make of car. He s from out of town to the dealership, as well as waited for us afterward, while we went to a different dealer to compare a different make of car. He stayed late, after hours, so we could complete the transaction that day because we live 3 1/2 hours away so couldn't get there that early and wouldn't have wanted to return the next day to finish up. We appreciated that. He was polite and friendly and I was able to get a hold of him easily afterwards, or another worker there, the few times I had questions about my new car. More

We have given this rating because Bryan and Steve were EXCELLENT to work with. Bryan went above and beyond for us and was always so kind and personable - very easy to talk to. I give an overall experienc EXCELLENT to work with. Bryan went above and beyond for us and was always so kind and personable - very easy to talk to. I give an overall experience an A- and the only reason it wasn't an A+ is because we didn't get to actually have the vehicle for 1 full week. But that wasn't the fault of Steve or Bryan...(I give them both A+'s!!!) It was partially because the vehicle had just been traded and hadn't been through the maintenence and detail yet, and partially because something wasn't fixed right/didn't have all the parts in when they needed them. All in all, it was great, we are so thankful for Godly people working with us and being so concerned that everything was as good as it could be before we took it home. It means a lot to us to know that we have a safe, reliable vehicle for our family. Thank you Bryan and Steve! More

I was completely blown away by the service that was given to me by Brian. There was no reason for him to be as friendly or as helpful as he was. Now, because of how he was I am going to refer anyone that nee to me by Brian. There was no reason for him to be as friendly or as helpful as he was. Now, because of how he was I am going to refer anyone that needs help to him and your dealership. Thanks Brian! You helped me to have peace of mind about my decision. This helped me and my wife a ton! I was told about this review and wanted to do it to express my appreciation! More

I have been buying and leasing from VernEide for 10yrs and have NO complaints! Very helpful with buying/leasing and service shop. They are very fair and as a women I have never felt like I was taken advan and have NO complaints! Very helpful with buying/leasing and service shop. They are very fair and as a women I have never felt like I was taken advantage of. I won't go anywhere else. More

This is the 9th or 10th Honda my wife and I have leased from Vern Eide with Julian as our salesman. We keep coming back because of the following: * Julian is a salesman that anyone would be comfortable w from Vern Eide with Julian as our salesman. We keep coming back because of the following: * Julian is a salesman that anyone would be comfortable with. He is low pressure and very easy to talk to. He helps you in any and every way. For example, he helped tear out the after-market XM radio from my trade in so I didn't have to pay someone to do it for me. That's the kind of person Julian is. * Vern Eide's service and finance department are very professional and get you taken care of quickly. * We have never had a single problem with any of our Honda vehicles. The quality speaks for itself. I would recommend Julian and Vern Eide to anyone looking for a new vehicle. More

Randy was a very very helpful salesman and treated me with great respect. He helped me out with all my problems and then some. I would definitely refer him to my friends and I will be asking for him when with great respect. He helped me out with all my problems and then some. I would definitely refer him to my friends and I will be asking for him when I return. More

This was by far the BEST car buying experience that I have ever had. I was especially happy about the patience they showed me as I was waiting for a check from a third party insurance carrier and after t have ever had. I was especially happy about the patience they showed me as I was waiting for a check from a third party insurance carrier and after that they took my rental car back to Enterprise for me! That was above and beyond! It seemed to me that I received the same level of customer care and service that the couple buying the brand new Accord got even though I was purchasing a used Civic. I will tell everyone what a great experience I had with everyone at Vern Eide, especially Randy. More

My first contact by phone was great. I filled out the app on line and was contacted by Jen Kopitski within 3 minutes. She is very friendly,polite,and helped me immediately making suggestions to fit our budge on line and was contacted by Jen Kopitski within 3 minutes. She is very friendly,polite,and helped me immediately making suggestions to fit our budget. She never kept me on hold and she knew exactly who I had to talk to,to get us into a vehicle to fit our needs. She connected me to Wiley Hendrix. This man did everything he could to make us happy. He never gave up on trying to find the right vehicle. He called us told us he was still looking for a vehicle that he hadn't forgot about us. By mid afternoon Wiley had called me 3 times keeping us informed as to what was taking place. Wiley wasn't demanding at any time he always made a suggestion or asked us first before he moved forward. Wiley has treated us very well. Jason Brooks also made sure everything went smooth in the purchase of the truck we bought. We are first time buyers. The employees made promises and kept them. This dealership is very good to people and knows how to treat people right! Camille Oppold what an awesome receptionists. She does her job very well. She did everything she could to keep me content while on the phone. I was never on hold for maybe 30 seconds at the most. If she couldn't get the person to the answer the page she took my number and call me back as soon as she got ahold of the person I wanted. She is very prompt,polite,and friendly. These employees need a PAT ON THE BACK for the job they did for us. We have already been bragging the dealership up to our friends. And by the way you can post this in your dealership anywhere you want. Thank-You Harlan & Laura Richter More

Julian is amazing! He came to my rescue when my 1 year old Honda had a freak malfunction coming home from work at about 6 pm. I tried calling the number in the Honda book and I was told I was going to hav old Honda had a freak malfunction coming home from work at about 6 pm. I tried calling the number in the Honda book and I was told I was going to have to pay for the car (which was being leased) to be towed 110 miles and get my own rental vehicle to use while my car was being repaired. I was furious, so I made one quick call to Julian...after hours....and the problem was remedied! He had a truck deliver a car to me within 3 hours and then proceeded to drive an additional 20 miles to pick up the Honda that malfunctioned. He was definitely a lifesaver in this particular incident. His ability to calm me down in that moment because he could assure me that Honda (Vern Eide) will always take care of me was something I have not been able to get from other salesmen. Julian always stops to talk when we are in Vern Eide. His concern and care for us as people, rather than solely customers, is evident in the time he spends with us discussing jobs, family, vacations, etc. The time he gives us illustrates his dedication to his customers. Julian...the best salesman....Vern Eide...the best Honda dealer! More

Randy did a great job in selling the crv. He explained the crv options and features veey well too.HE is a great guy to work with. the crv options and features veey well too.HE is a great guy to work with. More