Verner-Cadby Ford Inc.

Can speeds not working. Brought truck because only one fan sped "high" was working. Dropped truck off for diagnosing this problem, I was called part in stock picked up truck Brought truck because only one fan sped "high" was working. Dropped truck off for diagnosing this problem, I was called part in stock picked up truck same day, a resister was replaced. Credit from previous servicing paid for over half of this unexpected problem. I now enjoy full fan option once more. Thank you ford service department. More

Kudos to Sales and Service Went to Verner-Cadby to get my mother's car serviced and to help my sister buy a New car. Her Ford 2006 Focus was tired. Found a car, our no pressur Went to Verner-Cadby to get my mother's car serviced and to help my sister buy a New car. Her Ford 2006 Focus was tired. Found a car, our no pressure Salesman was great. While working out the particulars, the Parts Department told us in addition to our oil change, Mom's breaks had seen better days. They offered us a loaner, a brand new escape. We had Mom's car later that afternoon and the new car the next day. Never had such a smooth experience in other dealerships in Sales or Service. Thanks Verner-Cadby for making our life easier and working in our budget. 👏👏👏 More

Another smooth service department visit. This may be my second or third review of Verner-Cadby's service department. I called Rich at the Verner-Cadby Service department because I needed an This may be my second or third review of Verner-Cadby's service department. I called Rich at the Verner-Cadby Service department because I needed an alignment and some other items checked on my car. I mentioned I needed a loaner. When I arrived, Rich had all the paperwork prepared and I was in my loaner and on my way in minutes. I dropped the car off at 7:30 and he calls me at 9:30 to let me know the service has been done and the car is ready for pick up. I bought my car at Verner-Cadby, which is a good distance from my home in West New York, NJ. There are probably 2-3 Ford dealerships closer to my home and office, but I'll keep bringing my car to Verner-Cadby for service because they are professional, prompt, and do quality work. Thanks Rich. More

Excellent sales team and amazing service department I have been a ford customer for many years and don't even bother shopping around! Verner Cadby has an excellent friendly staff and the service departm I have been a ford customer for many years and don't even bother shopping around! Verner Cadby has an excellent friendly staff and the service department goes above and beyond to have your car ready when promised in nice clean condition! Oh and they have complimentary cookies too :-) More

Very accommodating and friendly I brought my 2009 Ford Edge in for service and Rich made the whole experience a charm ! he provided me with a courtesy car to use for the day and had I brought my 2009 Ford Edge in for service and Rich made the whole experience a charm ! he provided me with a courtesy car to use for the day and had my vehicle finished in a respectful amount of time and I was very happy about the price of the repair. More

It seems cars always need servicing at the worst times - when you don't have a second car to use, when you want to go on a trip and when your teenager didn't tell you it was time for an oil change. The guy when you don't have a second car to use, when you want to go on a trip and when your teenager didn't tell you it was time for an oil change. The guys at Verner always come to a mom's rescue. The free loaners are a nice touch and Richie is always there to go the extra step. More

Leased another car 2 months early. Guys were great to deal with. I knew exactly which car I wanted, found it on their inventory web site, and they had it in stock just like the site says. They keep the i deal with. I knew exactly which car I wanted, found it on their inventory web site, and they had it in stock just like the site says. They keep the inventory updated. My time is extremely valuable and I let them know that. They did the deal in 20 minutes- no hassles. Pick up 2 days later- 45 mins. Plates- 48 hours later. What a pleasure. No hassle. Love the car. I've not had any issues with the Service dept for the previous lease either. Tom is a very easy to work with Sales guy who follow's through. More

I love this dealership and always have. Anyone posting a negative review simply doesn't understand the process and stipulations of buying a car. This is a hassle and gimmick free dealer, any way you look at negative review simply doesn't understand the process and stipulations of buying a car. This is a hassle and gimmick free dealer, any way you look at it. I have never dealt with such a down to earth dealer and sales team. I also get my car serviced here with no issues. My entire family owns fords and we all have used the sales and service department at Verner. I am truly confused about the negative reviews- I'd ignore them and see for yourself. Paul is a wonderful sales person, attentive to detail and he truly cares. I will be back, I trust them entirely and will never go anywhere else. GO SEE FOR YOURSELF!!! More

If you are looking to buy a new care see Thomas Cupito. He doesn't play games and got me just what I wanted at the right price. The dealership is very friendly and no pressure sales. He doesn't play games and got me just what I wanted at the right price. The dealership is very friendly and no pressure sales. More

Every time I go in for an oil change they tell me a new thing is wronge with the car. I always have my dad look at it and he confirms I don't need what they say. Last time I was in my windshield wiper sto thing is wronge with the car. I always have my dad look at it and he confirms I don't need what they say. Last time I was in my windshield wiper stopped and they told me it was the motor and had to replace the whole thing for 1200.00 and had to leave it for days. I took it to a local machanic and he said the bolt was loose and fixed it in 30 minutes for 90.00. I feel like they always are looking to pad the bill. This place is close to my house but sad to say they are not honest. More