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Vernon Auto Group

Vernon, TX

Overview
Employees
Reviews
Vehicles
4.8
5,691 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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3701 Highway 287 West

Vernon, TX

76384

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Showing 118 service reviews

August 10, 2026

Great service! !! Minimal wait time, service manager was very knowledgeable and thorough. A very good experience! More

by jtm2194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James,Baker
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Aug 11, 2026 -

Vernon Auto Group responded

We're glad our service team took good care of you and kept things moving efficiently. If there's ever anything else we can help with, please feel free to reach out at 940-225-2605.

August 04, 2026

Quick and reliable service, would recommend to anyone and will definitely be a repeat customer More

by barlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Echols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Dunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Honea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bud Imel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2026 -

Vernon Auto Group responded

Thank you for the kind words and for recommending us. We look forward to seeing you again next time.

July 31, 2026

The staff is great, communication is on point. Parts are delivered on time. Great place to do business. More

by Hometown deal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2026 -

Vernon Auto Group responded

Thank you for the kind words. We take pride in making every part of the experience smooth, and it's good to know the team is hitting the mark.

Aug 03, 2026 -

Vernon Auto Group responded

Thank you for the kind words. We're glad our team has made doing business with us a smooth experience, and we look forward to continuing to earn your trust. - Chris Dunson

July 29, 2026

Always quick, courteous service. I’ve been using them for years and plan to continue. More

by joefitzgerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Honea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McCullough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bud Imel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keinin Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Leisure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joelynn Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2026 -

Vernon Auto Group responded

Thank you for your continued trust in us over the years. We look forward to seeing you next time, and feel free to reach out directly at 940-225-2605 anytime.

July 23, 2026

Great service department! Took care of our needs and communicated well. Will definitely be back! More

by mea65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
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Jul 26, 2026 -

Vernon Auto Group responded

Thank you for the kind words. We're glad the service experience met your expectations, and we look forward to seeing you next time.

July 18, 2026

They were very helpful, courteous, and professional. Service was done in a timely manner. They answered all questions I had concerning future service. More

by karhoovie1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2026 -

Vernon Auto Group responded

Thank you for the kind words. We're glad the visit went smoothly and that we could address all your questions. We look forward to seeing you next time.

July 17, 2026

Great customer service and very detail on fixing my van. Gabbie did a good job in communicating with me on eta. More

by Bumiegha Combs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Von Heuvel
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Jul 19, 2026 -

Vernon Auto Group responded

Thank you, Bumiegha! We're glad the communication kept you informed throughout the process, and we'll be sure to pass along your kind words to Gabbie. Feel free to reach out to Chris Dunson directly at 940-225-2605 anytime we can help.

July 15, 2026

Gabbie and the crew were great and took care of me as always. Keep her around. More

by momalone01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Von Heuvel
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Jul 17, 2026 -

Vernon Auto Group responded

Gabbie and the rest of our team work hard to make every visit a great one, and we're glad that shows. This is Chris Dunson, and you're welcome to reach out to me directly at 940-225-2605 anytime.

Jul 17, 2026 -

Vernon Auto Group responded

Gabbie and the team will be happy to hear this, and we'll make sure to pass along the kind words.

July 08, 2026

They have great customer service and had my car back to me in a timely manner. More

by gabbiealanna2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keinin Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Leisure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabrielle Von Heuvel
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Jul 11, 2026 -

Vernon Auto Group responded

Thank you for the kind words, we're glad the service experience went smoothly and got you back on the road quickly.

June 19, 2026

Great service and very helpful staff! They went above and beyond to help fix my car and help arrange a loaner vehicle! More

by calyhamersley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Willden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Honea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Acosta
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Jun 21, 2026 -

Vernon Auto Group responded

Thank you for the kind words! We're glad the team was able to take care of you and get everything sorted out.

Jun 21, 2026 -

Vernon Auto Group responded

We're glad the team could take care of you and get you back on the road without missing a beat. Thanks for trusting us with your vehicle.

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