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Vernon Auto Group - Service Center

Vernon, TX

4.6
70 Reviews

70 Reviews of Vernon Auto Group - Service Center

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September 11, 2025

The auto group did everything they could to make us happy and to correct the issues with the car. I have no complaints and only praise. More

by drahcirag77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Howard-Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Vernon Auto Group responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 09, 2025

Vernon auto group is an amazing dealership with a great staff. Whatever you need, they’re there every step of the way. They’re customer service is outstanding and I give them a 10 out of 10. More

by philip.delagarza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Vernon Auto Group responded

Philip, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Vernon Ford. We can't wait to see you again, have a great day.

Sep 11, 2025 -

Vernon Auto Group responded

Philip, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Vernon Chrysler Dodge Jeep Ram. We can't wait to see you again, have a great day.

September 04, 2025

Best dealer in Texas. Very nice and professional sales team and service department to do business with. More

by Jwall84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Vernon Auto Group responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Vernon Chrysler Dodge Jeep Ram. We can't wait to see you again, have a great day.

Sep 12, 2025 -

Vernon Auto Group responded

We are so pleased you enjoyed your visit to Vernon Ford! We can't wait to see you again, have a great day.

August 29, 2025

Great service! Very friendly and accommodating! Would refer all my friends to this dealership because of the service manager! More

by randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Vernon Auto Group responded

Thank you so much for the positive review! We are so glad you had a great experience with our service manager. We strive to provide exceptional service to all our customers and we appreciate your recommendation to your friends.

Sep 08, 2025 -

Vernon Auto Group responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with our service manager. We take pride in providing excellent service and are grateful for your recommendation. Thank you for choosing our dealership!

August 16, 2025

Both James and Eli gave Excellent and friendly service. My truck was up fitted with a trailer brake controller, was a clean installation by the tech, and ready when they promised. More

by Pete Rallis Racing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Honea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Vernon Auto Group responded

Thank you for taking the time to write this review! We are so happy to hear that James and Eli provided excellent and friendly service and that your truck was up fitted to your satisfaction. Our team takes pride in providing clean and timely installations. We appreciate your business!

August 13, 2025

The service advisor was extremely friendly and knowledgeable. I will definitely come back to all my vehicle’s service needs. More

by jessequintero42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Vernon Auto Group responded

Thank you for your kind words! We are delighted to hear that our service advisor provided you with excellent service. We look forward to helping you with all of your vehicle's service needs in the future!

August 09, 2025

Mr. Baker was upfront and honest with me. He was honest and informed me of my solutions . I want to thank him personally . More

by Tfanner03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Vernon Auto Group responded

Thank you for taking the time to share your thoughts! We are delighted to know you had a great visit.

July 29, 2025

The employee was very informative and polite. I took my Dodge Ram pickup in for an oil change and she suggested other things that might need to be done, including the price. I left the pickup a More

by luann_holland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Howard-Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Vernon Auto Group responded

We're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2025

Needed an oil change and the service dept got it in fast and out fast. Thank you More

by tferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Howard-Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Vernon Auto Group responded

Hi there, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2025

I have nothing but good things to say about this dealership. I took my F150 in because I felt like my battery was dying. I didn't have an appointment. I needed to take a family member to a doctor ap More

by tbhanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Vernon Auto Group responded

Hi there, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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