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Vernon Auto Group

Vernon, TX

Overview
Employees
Reviews
Vehicles
4.8
5,636 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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3701 Highway 287 West

Vernon, TX

76384

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Showing 92 service reviews

February 03, 2026

The service department is dedicated in delivering the highest quality service and make sure there’s nothing left undone. More

by cheryledp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Honea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wetsel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McCullough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bud Imel
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2026 -

Vernon Auto Group responded

Thank you for your kind words! We take pride in providing top-notch service and making sure our customers are completely satisfied.

February 02, 2026

These gentlemen checked everything on my vehicle and were very courteous. They called me two times with updates, and had my Jeep in great shape back to me on the same day . More

by marquita.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2026 -

Vernon Auto Group responded

Thank you for taking the time to leave us a review! We're thrilled to hear that our team was able to provide you with a thorough inspection and timely updates on your Jeep.

January 28, 2026

Service advisor and Service advisor manager was very helpful with my prepaid maintenance & were able to get me in & out with my oil change! More

by joelrivasjr6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2026 -

Vernon Auto Group responded

Thank you for the positive feedback! Our team is dedicated to providing efficient and helpful service for all your maintenance needs.

Jan 30, 2026 -

Vernon Auto Group responded

Thank you for the positive feedback! We're glad to hear that our service advisor and manager made your prepaid maintenance experience seamless and efficient.

January 18, 2026

Fast and great service! Receipt was sent via text for me to be able to pay for my services before I picked up my vehicle. That made for a very fast and convenient pick up. More

by Mel81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2026 -

Vernon Auto Group responded

We are thrilled to hear that you had a great experience with our services! Our team works hard to provide fast and convenient service, and we're glad the text receipt made the pick up process even smoother.

January 16, 2026

They diagnosed the problem and fixed the issue in a timely manner, plus covered it under the warranty More

by dkennon44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2026 -

Vernon Auto Group responded

Thank you for your positive review! We pride ourselves on providing efficient services. We appreciate your support and hope to continue exceeding your expectations in the future.

January 09, 2026

Dealership fixed the problems I was having with my new Ram They kept me up to date on progress and fixed problems that another dealership did not fix More

by texfireonea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2026 -

Vernon Auto Group responded

Thank you for sharing your positive experience! We are glad we could provide timely and efficient service for your new Ram.

Jan 13, 2026 -

Vernon Auto Group responded

Thank you for sharing your positive experience! We are glad we could provide timely and efficient service for your new Ram.

January 02, 2026

Great to work with on the repairs of my jeep! Quick service and very professional! It’s so nice to have a great home town dealer to work with. More

by casey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2026 -

Vernon Auto Group responded

Thank you for your review! We're thrilled to hear that you had a positive experience with us. Our team is dedicated to providing fast and professional service to all of our customers. It's our pleasure to be your trusted hometown dealer for all of your Jeep repair needs. We look forward to serving you again in the future!

December 16, 2025

Nice, respectful, hardworking, fast, intelligent, caring, friendly, and took care of our problem in a short amount of time More

by Lindafarris332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Honea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2025 -

Vernon Auto Group responded

Thank you so much for your kind words! We always strive to provide excellent service and it's great to hear that we were able to take care of your problem quickly and with care.

Dec 19, 2025 -

Vernon Auto Group responded

Thank you for your kind words! It's wonderful to hear that our team provided great service and solved your problem quickly.

December 15, 2025

Provided good and timely service. I appreciate their customer service and knowledgeable assistance. Thank you More

by DT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
Report | Print
Dec 20, 2025 -

Vernon Auto Group responded

Thank you for the positive review! We are dedicated to providing outstanding service and are happy to hear that you had a great experience with our customer service and knowledgeable staff.

December 15, 2025

Was simple easy and was out quickly, service was friendly, waiting area clean, TV was nice More

by cleisure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Howard-Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Baker
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Dec 19, 2025 -

Vernon Auto Group responded

Thank you for your kind words! We strive to provide efficient service and a welcoming environment for our customers. We're glad you had a positive experience with us. Come back soon!

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