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Vernon Auto Group - Service Center

Vernon, TX

4.4
59 Reviews

59 Reviews of Vernon Auto Group - Service Center

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June 27, 2025

What a great company! We purchased a new car from them and just had it serviced for the first time. They were very professional, friendly and explained everything I needed More

by Lutstreit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Vernon Auto Group responded

Hi, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 18, 2025

I received quick courteous service. Everything was very clean and well taken care of. I will return. More

by Pannport
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Vernon Auto Group responded

Pannport, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2025

My wife was treated with respect and consideration. Each area of service needed on her car was explained to her and she was in and out in less time than she had expected. More

by jmhulon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Vernon Auto Group responded

Hi there thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

May 30, 2025 -

Vernon Auto Group responded

Hi there thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

May 15, 2025

They have always taken excellent care of me. I purchased a new 2011 GMC pickup 14 years ago from them and when I was ready for new Yukon in 2024 I immediately got in touch with Chris Dunson. He More

by cm_country
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Dunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Vernon Auto Group responded

Hi there, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you. Have a good day!

May 10, 2025

Had my oil changed at the Dodge House of Vernon Auto…super attentive people, facilities, and good service. More

by GG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea at the Dodge House on Wilbarger Street was extra helpful and very professional.
May 14, 2025 -

Vernon Auto Group responded

GG, thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

May 02, 2025

service manager Jame Baker was top notch, he explained everything they did to my truck. Might want to consider giving him a raise. Very polite and knowledgeable. More

by jblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Vernon Auto Group responded

Hello there, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

April 16, 2025

The service was preformed quickly and cleanly. I had another pickup serviced yesterday at another location and they spilled old oil out of the filter. The old oil dripped on the floor of my barn. More

by barnardscropcare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Vernon Auto Group responded

Hi there, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out to us if there's anything more we can do!

Apr 18, 2025 -

Vernon Auto Group responded

Barnard, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out to us if there's anything more we can do!

April 11, 2025

Service was fast, employees accommodating. Facility was clean, waiting area and restroom were spotless! Perfect. More

by Pljones701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Vernon Auto Group responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 06, 2025

I purchased a 2025 Chevy Equinox from Vernon Chevrolet (part of Vernon Auto Group) in October of 2024. By January, it already had a transmission fluid leak. The service department diagnosed this leak on J More

by Steve
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Feb 10, 2025 -

Vernon Auto Group responded

Steve, Thank you for taking the time to leave us feedback about your experience with us. Our General Manager, Chris Dunson, would really like to speak with you more regarding this matter. Please reach out to him directly at 940-225-2605. We look forward to hearing from you.

January 20, 2025

Great place to buy a new or used car or truck! Ford service department was fast to find the problem and had it repaired in no time! More

by Mitch123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Vernon Auto Group responded

We really appreciate your positive review! We look forward to your next visit! Take care!

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