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Vernon Auto Group - Service Center

Vernon, TX

4.6
65 Reviews

65 Reviews of Vernon Auto Group - Service Center

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August 13, 2025

The service advisor was extremely friendly and knowledgeable. I will definitely come back to all my vehicle’s service needs. More

by jessequintero42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

Mr. Baker was upfront and honest with me. He was honest and informed me of my solutions . I want to thank him personally . More

by Tfanner03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Vernon Auto Group responded

Thank you for taking the time to share your thoughts! We are delighted to know you had a great visit.

July 29, 2025

The employee was very informative and polite. I took my Dodge Ram pickup in for an oil change and she suggested other things that might need to be done, including the price. I left the pickup a More

by luann_holland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Howard-Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Vernon Auto Group responded

We're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2025

Needed an oil change and the service dept got it in fast and out fast. Thank you More

by tferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Howard-Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Vernon Auto Group responded

Hi there, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2025

I have nothing but good things to say about this dealership. I took my F150 in because I felt like my battery was dying. I didn't have an appointment. I needed to take a family member to a doctor ap More

by tbhanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Vernon Auto Group responded

Hi there, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 05, 2025

Once again, Vernon Auto Group went above and beyond to take care of our Ford Pickup. We took it in for a manufacture safety recall, & even though they were short-handed that day, we were in & out in re More

by Gary Self
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Vernon Auto Group responded

Gary, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Jul 09, 2025 -

Vernon Auto Group responded

Gary, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 27, 2025

What a great company! We purchased a new car from them and just had it serviced for the first time. They were very professional, friendly and explained everything I needed More

by Lutstreit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Vernon Auto Group responded

Hi, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 18, 2025

I received quick courteous service. Everything was very clean and well taken care of. I will return. More

by Pannport
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Vernon Auto Group responded

Pannport, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2025

My wife was treated with respect and consideration. Each area of service needed on her car was explained to her and she was in and out in less time than she had expected. More

by jmhulon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Vernon Auto Group responded

Hi there thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

May 30, 2025 -

Vernon Auto Group responded

Hi there thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

May 15, 2025

They have always taken excellent care of me. I purchased a new 2011 GMC pickup 14 years ago from them and when I was ready for new Yukon in 2024 I immediately got in touch with Chris Dunson. He More

by cm_country
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Dunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Vernon Auto Group responded

Hi there, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you. Have a good day!

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