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Vernon Auto Group

Vernon, TX

4.8
5,708 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
Contact Dealership

3701 Highway 287 West

Vernon, TX

76384

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Showing 126 service reviews

October 08, 2026

I love this dealership. They take care of me. Whether I'm getting a oil change or buying a new vehicle. No place I would rather work with More

by ayre1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Haston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Osage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2026 -

Vernon Auto Group responded

Thank you for the kind words, we genuinely enjoy taking care of you each time you visit. We look forward to seeing you again, and as always, feel free to reach out directly at 940-225-2605.

October 07, 2026

Brought my car to the service dept and James Baker was very helpful and curteus! More

by kathyhandley79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
October 05, 2026

Rob and everyone at the service desk were wonderful. They brought me home and.diagnosed my car brought it back to me to my house which really helped me because I’m in the process of moving and I needed More

by dddtxmd77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2026 -

Vernon Auto Group responded

Thank you for the kind words and recommendation. We're glad the team could work around your schedule and make the process as easy as possible for you during a busy time.

September 27, 2026

I was pleased with how quickly my car was serviced, I will use this dealership again if I need further service on my car, More

by west-fam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2026 -

Vernon Auto Group responded

We're glad the service was quick and met your expectations. This is Chris Dunson, and if you ever need anything, feel free to reach out at 940-225-2605.

September 27, 2026

I took my Ford Bronco in for an oil change. The experience from booking the appointment to picking up my Bronco was wonderful. I highly recommend Vernon Ford. More

by melissafullerton11
Recommend Dealer
Yes
Employees Worked With
James Baker
Sep 28, 2026 -

Vernon Auto Group responded

Thank you, Melissa, and we're glad the service experience went smoothly from start to finish. This is Chris Dunson, and we'd love to help again whenever you need us, just give us a call at 940-225-2605.

September 17, 2026

I've had nothing but great service everytime I have been here. They always seem to get me in and out and did the service without even moving my seat. Eli, Robby and Bud are all great and represent the servi More

by DannyC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bud Imel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2026 -

Vernon Auto Group responded

Thank you for the kind words, we're glad the service experience has been consistently smooth. Eli, Robby, and Bud will be happy to hear this, and we'll make sure it gets back to them. Feel free to reach out directly at 940-225-2605 anytime you need us.

September 15, 2026

The Service Department has been MORE than helpful the TWO times I’ve used them. Once for a repair with zero complaints from my end. They even delivered my jeep back to me. You read tht right-THEY DELIVERED! More

by Tonya Doucet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Phenix
Sep 17, 2026 -

Vernon Auto Group responded

Thank you, Tonya! This is exactly the kind of experience we aim to provide, and it's great to hear the team delivered, quite literally, both times.

September 12, 2026

I had about 13 recall notices on my 2022 Ford F250 King Ranch. James Baker did a thorough review. I left my truck. He said he would try to get it done in four days. He called me the next day and had All is More

by Deandanny707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Baker
Sep 17, 2026 -

Vernon Auto Group responded

James is a real asset to our service team, and we're glad he was able to turn that around so quickly for you. Chris Dunson here, and we appreciate you sharing your experience. Don't hesitate to call us at 940-225-2605 if we can ever help again.

Sep 17, 2026 -

Vernon Auto Group responded

James is a real asset to our service team, and we're glad he was able to get everything taken care of so quickly. We'll be sure to pass along your kind words to him.

August 10, 2026

Great service! !! Minimal wait time, service manager was very knowledgeable and thorough. A very good experience! More

by jtm2194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James,Baker
Aug 11, 2026 -

Vernon Auto Group responded

We're glad our service team took good care of you and kept things moving efficiently. If there's ever anything else we can help with, please feel free to reach out at 940-225-2605.

August 04, 2026

Quick and reliable service, would recommend to anyone and will definitely be a repeat customer More

by barlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Echols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Dunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Honea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bud Imel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

Vernon Auto Group responded

Thank you for the kind words and for recommending us. We look forward to seeing you again next time.

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