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Vernon Auto Group

Vernon, TX

4.8
5,668 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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3701 Highway 287 West

Vernon, TX

76384

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Showing 105 service reviews

May 05, 2026

Vernon ford did a great job with communicating, sent a tech video. Very professional service. More

by Andjms506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McCullough
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2026

Go see Justin in the service department! Very helpful, knowledgeable, friendly customer service. I’m from out of town and needed an oil change ASAP. He fit me right in and got me back on th More

by dmn6678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wetsel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McCullough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2026

Absolutely wonderful. We broke down returning from Ft Worth to Wyoming. They were able to get the parts in quickly and get our repair done. We were given the best service More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Vernon Auto Group responded

Thank you for your kind words! We are so glad we were able to provide you with top-notch service and get you back on the road quickly.

Apr 24, 2026 -

Vernon Auto Group responded

Hi there! We are thrilled to hear about your positive experience at our dealership. Our team works hard to provide exceptional service and we're glad it made a difference for you.

April 11, 2026

My wife’s truck broke down in Texas while driving back to Utah, and Vernon Ford was able to get it in despite being busy. They repaired it faster than the timeline they originally gave us, and the staff were More

by John Piccolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2026 -

Vernon Auto Group responded

We are thrilled to hear that we were able to exceed your expectations and get your truck back on the road quickly during a stressful situation!

Apr 15, 2026 -

Vernon Auto Group responded

We are thrilled to hear that we were able to exceed your expectations and get your truck back on the road quickly during a stressful situation!

April 08, 2026

Did exactly what I asked and preformed it in a professional manner. Wete courteous to me. More

by tomlscott2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Vernon Auto Group responded

Thank you for sharing your experience! Our team takes pride in delivering professional and courteous service that meets our customers' needs.

April 08, 2026

Prompt Service. Was there @ an hour only for a Complete Servicing of my F-150. Accommodating and Friendly! More

by tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Honea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Honea
2.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Marsh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Vernon Auto Group responded

Thank you for your kind feedback! We are thrilled that our prompt and friendly service helped with your F-150's complete servicing.

March 26, 2026

They did a fast and thorough job. They showed me filters that needed to be changed. Friendly More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2026 -

Vernon Auto Group responded

Thank you so much for your positive review! We are thrilled to know that you were pleased with our fast and thorough service.

March 19, 2026

The receipt said the back wiper was ok. But it's not. I already ordered a new one because it was tearing. So they said they checked it, they did not, or you should have replace it. More

by jerri22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know who did oil change
Mar 25, 2026 -

Vernon Auto Group responded

Thank you for bringing this to our attention. We apologize for the inconvenience and will make sure to thoroughly check all parts in the future.

March 17, 2026

Vernon Autogroup is the best with no hastle dealings! ! Got in and out in record time!! More

by rramsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Brints
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Haston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kadie Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Honea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Cowart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Imel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2026 -

Vernon Auto Group responded

Thank you for choosing Vernon Autogroup! We're thrilled to hear that your experience was hassle-free and efficient.

Mar 20, 2026 -

Vernon Auto Group responded

Thank you so much for taking the time to share your positive experience at Vernon Autogroup!

March 10, 2026

They have always been helpful and get my vehicles in and out very timely. Very pleased with the service. More

by Steve cheek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

Vernon Auto Group responded

Thank you for the positive feedback! We're glad to hear that you are pleased with our service and we always strive to provide efficient and helpful assistance for our valued customers.

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