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Vernon Auto Group

Vernon, TX

Overview
Employees
Reviews
Vehicles
4.8
5,598 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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3701 Highway 287 West

Vernon, TX

76384

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Showing 74 service reviews

November 06, 2025

Vernon dealership treated me like family And more. They addressed my issues and went beyond for my satisfaction. Definitely will go back More

by Tubbs Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Howard-Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2025 -

Vernon Auto Group responded

Thank you for your kind words! We are delighted to hear that you had such a positive experience at our dealership. We can't wait to welcome you back again!

October 21, 2025

James was amazing at getting only done what I needed and no other costs where tacked on my bill. More

by Abbott071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2025 -

Vernon Auto Group responded

Thank you for the positive feedback, we are glad to hear that James provided excellent service and stayed transparent with pricing.

October 17, 2025

Super nice people, always respectful and want to make sure you’re well taken care of. More

by Wylietumlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2025 -

Vernon Auto Group responded

Thank you so much for your kind words! We strive to provide the best customer service and ensure our clients are always well taken care of. We truly appreciate your feedback and look forward to serving you again soon.

September 27, 2025

Nice people and fast service will definitely use them again if I ever need more repairs More

by Jbrich62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Howard-Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2025 -

Vernon Auto Group responded

Thank you for your kind words and for choosing our business for your repairs. We are thrilled to hear that you were happy with our service and we look forward to helping you again in the future.

Oct 01, 2025 -

Vernon Auto Group responded

Thank you for your kind words! We're so glad you had a positive experience with our team. We look forward to serving you again in the future.

September 11, 2025

The auto group did everything they could to make us happy and to correct the issues with the car. I have no complaints and only praise. More

by drahcirag77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Howard-Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Vernon Auto Group responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 09, 2025

Vernon auto group is an amazing dealership with a great staff. Whatever you need, they’re there every step of the way. They’re customer service is outstanding and I give them a 10 out of 10. More

by philip.delagarza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2025 -

Vernon Auto Group responded

Philip, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Vernon Ford. We can't wait to see you again, have a great day.

Sep 11, 2025 -

Vernon Auto Group responded

Philip, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Vernon Chrysler Dodge Jeep Ram. We can't wait to see you again, have a great day.

September 04, 2025

Best dealer in Texas. Very nice and professional sales team and service department to do business with. More

by Jwall84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2025 -

Vernon Auto Group responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Vernon Chrysler Dodge Jeep Ram. We can't wait to see you again, have a great day.

Sep 12, 2025 -

Vernon Auto Group responded

We are so pleased you enjoyed your visit to Vernon Ford! We can't wait to see you again, have a great day.

August 29, 2025

Great service! Very friendly and accommodating! Would refer all my friends to this dealership because of the service manager! More

by randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2025 -

Vernon Auto Group responded

Thank you so much for the positive review! We are so glad you had a great experience with our service manager. We strive to provide exceptional service to all our customers and we appreciate your recommendation to your friends.

Sep 08, 2025 -

Vernon Auto Group responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with our service manager. We take pride in providing excellent service and are grateful for your recommendation. Thank you for choosing our dealership!

August 16, 2025

Both James and Eli gave Excellent and friendly service. My truck was up fitted with a trailer brake controller, was a clean installation by the tech, and ready when they promised. More

by Pete Rallis Racing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Honea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2025 -

Vernon Auto Group responded

Thank you for taking the time to write this review! We are so happy to hear that James and Eli provided excellent and friendly service and that your truck was up fitted to your satisfaction. Our team takes pride in providing clean and timely installations. We appreciate your business!

August 13, 2025

The service advisor was extremely friendly and knowledgeable. I will definitely come back to all my vehicle’s service needs. More

by jessequintero42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2025 -

Vernon Auto Group responded

Thank you for your kind words! We are delighted to hear that our service advisor provided you with excellent service. We look forward to helping you with all of your vehicle's service needs in the future!

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