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Vernon Auto Group

Vernon, TX

4.8
5,646 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
Contact Dealership

3701 Highway 287 West

Vernon, TX

76384

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Showing 96 service reviews

March 10, 2026

They have always been helpful and get my vehicles in and out very timely. Very pleased with the service. More

by Steve cheek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

Vernon Auto Group responded

Thank you for the positive feedback! We're glad to hear that you are pleased with our service and we always strive to provide efficient and helpful assistance for our valued customers.

March 09, 2026

Seem to do good work but the service isn’t good at all. If I lived elsewhere I would take to other dealership. They sure were nice when trying to get my money After purchase no customer service. More

by jpolkjustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robby Ramsey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bud Imel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

Vernon Auto Group responded

Thank you for sharing your experience with us, jpolkjustin. I sincerely apologize for the lack of customer service you encountered after your purchase. Your feedback is invaluable, and we have corrected the issue to ensure a more reliable and trustworthy experience in the future. I will reach out to you personally to regain your trust and provide the support you deserve. Your business is very important to us.

February 26, 2026

Robbie the service manager did an awesome job was able to find the problem with the windshield. It was able to resolve the issue very quickly. He also gave me a loaner truck to use while my car was being ser More

by brainfoggy2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Vernon Auto Group responded

We're happy to hear you had such a positive experience with our team! We strive to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 25, 2026

Service was great, the facility was very clean. Eli. Kept me up to date as the repairs were being done. More

by ejbutlerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Vernon Auto Group responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Vernon Chrysler Dodge Jeep Ram! We can't wait to see you again, have a great day.

February 03, 2026

The service department is dedicated in delivering the highest quality service and make sure there’s nothing left undone. More

by cheryledp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Honea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wetsel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McCullough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bud Imel
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2026 -

Vernon Auto Group responded

Thank you for your kind words! We take pride in providing top-notch service and making sure our customers are completely satisfied.

February 02, 2026

These gentlemen checked everything on my vehicle and were very courteous. They called me two times with updates, and had my Jeep in great shape back to me on the same day . More

by marquita.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2026 -

Vernon Auto Group responded

Thank you for taking the time to leave us a review! We're thrilled to hear that our team was able to provide you with a thorough inspection and timely updates on your Jeep.

January 28, 2026

Service advisor and Service advisor manager was very helpful with my prepaid maintenance & were able to get me in & out with my oil change! More

by joelrivasjr6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Vernon Auto Group responded

Thank you for the positive feedback! Our team is dedicated to providing efficient and helpful service for all your maintenance needs.

Jan 30, 2026 -

Vernon Auto Group responded

Thank you for the positive feedback! We're glad to hear that our service advisor and manager made your prepaid maintenance experience seamless and efficient.

January 18, 2026

Fast and great service! Receipt was sent via text for me to be able to pay for my services before I picked up my vehicle. That made for a very fast and convenient pick up. More

by Mel81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Vernon Auto Group responded

We are thrilled to hear that you had a great experience with our services! Our team works hard to provide fast and convenient service, and we're glad the text receipt made the pick up process even smoother.

January 16, 2026

They diagnosed the problem and fixed the issue in a timely manner, plus covered it under the warranty More

by dkennon44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Vernon Auto Group responded

Thank you for your positive review! We pride ourselves on providing efficient services. We appreciate your support and hope to continue exceeding your expectations in the future.

January 09, 2026

Dealership fixed the problems I was having with my new Ram They kept me up to date on progress and fixed problems that another dealership did not fix More

by texfireonea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2026 -

Vernon Auto Group responded

Thank you for sharing your positive experience! We are glad we could provide timely and efficient service for your new Ram.

Jan 13, 2026 -

Vernon Auto Group responded

Thank you for sharing your positive experience! We are glad we could provide timely and efficient service for your new Ram.

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