
Vernon Chevrolet
Vernon, CT

Filter Reviews by Keyword
By Type
Showing 660 reviews
Awesome Service Thank you Bob, Jon, Brenda and Alex for giving me a stress-free, phenomenal vehicle leasing experience at Carter Chevrolet! You all went above and be Thank you Bob, Jon, Brenda and Alex for giving me a stress-free, phenomenal vehicle leasing experience at Carter Chevrolet! You all went above and beyond anything I have had before! More
Ask For Alex! Thank you Alex for giving us a stress-free, enjoyable vehicle buying experience at Carter Chevrolet! We had an unexpected need to get a new vehicle w Thank you Alex for giving us a stress-free, enjoyable vehicle buying experience at Carter Chevrolet! We had an unexpected need to get a new vehicle within a short period of time and Alex was right on top of everything throughout the entire process. We received immediate and knowledgeable responses from any email or phone communications with Alex. His positive, upbeat personality made it a pleasure working with him and Alex's attention to detail really shown through in every aspect of the shopping/purchasing process. Everyone we encountered at Carter Chevrolet was welcoming and offered their assistance with anything we needed. Amanda in the Service Department was also a great help to us. This was our fourth purchase there and when we decide to purchase another Chevy it will most definitely be from Alex at Carter Chevrolet! More
Absolutely the most courtious, friendly, expert and quickest The service dept. personnel were outstanding, from scheduling, explaining problem, timeliness of repair to overall courtesy. The problem diagnosis wa The service dept. personnel were outstanding, from scheduling, explaining problem, timeliness of repair to overall courtesy. The problem diagnosis was quick expertly explained and complete much sooner than I expected. More
Friendly service Very friendly and fast service. Felt like a family member. Very clean waiting area.Plan on going there for all my auto needs in the future. Very friendly and fast service. Felt like a family member. Very clean waiting area.Plan on going there for all my auto needs in the future. More
great customer service from start to finish I wanted to search for a decent truck while receiving a good deal on my monthly payments and most importantly, no hassle trying to get it done. I spok I wanted to search for a decent truck while receiving a good deal on my monthly payments and most importantly, no hassle trying to get it done. I spoke with Sara from the internet sales team and right away she had answers to me in regards to trade in value of my old car to how much my payments would be on my new truck in a matter of minutes. I must also mention she asked me what I wanted instead of trying to fit me into something I did not want that would fit my budget, she was willing to work with me to get the things I wanted at a reasonable price. Sarah set up a meeting with Mark for me to come in and from there it was all about getting me into my new Silverado Z71 Blackout edition truck. Great work on behalf of Carter Chevrolet and the staff that helped make this a seamlessly pain free experience for me and my family. The Halls More
Great dealership to work with I want to thank Brenda Verardi for taking time to let me check out all of the cars I want to see. Brenda was so friendly and nice it was a pleasure to I want to thank Brenda Verardi for taking time to let me check out all of the cars I want to see. Brenda was so friendly and nice it was a pleasure to work with her. Bob Oles the finance man worked out a fair and good price for the Impala I picked. Everyone at the dealership was friendly and acommadating, they went out of their way to make sure I got the car I wanted at a good price. Mac, teased me about wanting to drive all of their cars, as it took me time to decide what I wanted. Thank you everyone for your help. Diane Carpenter More
Excellent dealership & service This was my first experience with Carter Chevrolet. The staff was polite, respectful and genuinely kind. Buying a new vehicle can be so stressful but This was my first experience with Carter Chevrolet. The staff was polite, respectful and genuinely kind. Buying a new vehicle can be so stressful but my sales consultant; Bob Fedus made the process pressure free and easy. He spent a lot of time going through the vehicle with me and touched base with me after I bought my vehicle to make sure I was completely satisfied. I highly recommend this dealership, they made the buying process a very positive experience!! More
First Time Customer This was my first experience with Carter Chevrolet and it was truly an enjoyable one. From the very first visit, the "expected never ending hounding" This was my first experience with Carter Chevrolet and it was truly an enjoyable one. From the very first visit, the "expected never ending hounding" about buying a new car NEVER HAPPENED. I worked primarily with David Mehr and found him to be very polite, friendly and knowledgeable from beginning to end. I also had brief encounters with Mackey Harris and Mark Foster and found both to be very enjoyable and friendly as well. After searching a few other dealers in the area and getting very positive feedback from other customers, I decided to go with Carter Chevrolet and I'm very glad I did. More
quick, thorough and friendly The staff at Carter Chevrolet was exceptional when I was looking to lease a new vehicle. I had originally planned to look at other dealerships for dif The staff at Carter Chevrolet was exceptional when I was looking to lease a new vehicle. I had originally planned to look at other dealerships for different vehicles but Carter was my first stop, and their service and products made it my last stop. Mark Cross was friendly, not pushy at all, very knowledgeable and went above and beyond to find the exact car I wanted at another dealership. The whole process, from looking, test driving, choosing and purchasing, was seamless and not in any way pressured. The management was flexible to find a monthly payment that worked for me on the car I really wanted. Two days later I had my dream car! Thanks guys! More
Knowledgeable Everyone I worked with was excited to get me into a newer car. They made sure I was aware of all opportunities I had to make the purchase, take a lo Everyone I worked with was excited to get me into a newer car. They made sure I was aware of all opportunities I had to make the purchase, take a longer test drive, take it over night to show the family and they did all this without making me feel pressured. I did not purchase the car they day I went in, I did however make the purchase 2 days later. Everyone was again helpful and egger to get the car ready for me to take home. They make me feel as important as the first time I walked in. I will recommend this dealership if I know of anyone who wants to purchase a car without being hassled. I have had my car for about 2 weeks now and I am enjoying every day! I am looking forward to how the next few years go as I get my FREE car washes and 2 Oils changes. I will keep you all posted on how things are going. If things go as well as I think they are, I will be shopping for more cars in just a few years for my 2 Sons. More