
Vernon Chevrolet
Vernon, CT

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Brilliant all the way around The need for a new vehicle arose. As such talking with Dave Mehr was easy. He took the time to understand my needs and wants in a new car. He also too The need for a new vehicle arose. As such talking with Dave Mehr was easy. He took the time to understand my needs and wants in a new car. He also took the time to understand what I did not want to really hone in on the correct vehicle. Dave took the time to help choose the right options for the car. He offered his recommendation, and his insight. Sales was more concerned with getting me in the right vehicle. The Chevrolet Cruze that I wanted did not have cruise control installed from the factory. With Carter Chevrolet that was not an issue, as their service department was able to install the system. The process of buying the Chevrolet Cruze was stress free, and straight forward. The staff understood what my situation and were accommodating. When dealing with Carter Chevrolet you are dealing with the best in the industry. More
Top Notch Sales Staff Could not have asked for an easier experience buying a vehicle. Staff worked through issues to ensure I was 100% happy. Definitely recommend to other Could not have asked for an easier experience buying a vehicle. Staff worked through issues to ensure I was 100% happy. Definitely recommend to others. More
Excellent, prompt service Had a tire go flat. Service Department got my vehicle in mid-afternoon and got me going by end of work day. Needed a new tire. Amanda, in Service, Had a tire go flat. Service Department got my vehicle in mid-afternoon and got me going by end of work day. Needed a new tire. Amanda, in Service, worked to get a new tire before closing and had the tire mounted and balanced, and I was on my way. Carter Chevrolet always has provided prompt, excellent service on my vehicles. More
A great Dealership recommend Bought a 2007 chevy trailblazer lt its a great vehicle had a issue upon delivery with it so I brought it to service and they fixed it and the truck ru Bought a 2007 chevy trailblazer lt its a great vehicle had a issue upon delivery with it so I brought it to service and they fixed it and the truck runs alot better now everyone helped me out would buy again price was perfect to Thanks again everyone More
New purchase Recently came in to buy a used Chevy Cruze. The one I had looked at online was already sold but they showed me the other options, worked within my bud Recently came in to buy a used Chevy Cruze. The one I had looked at online was already sold but they showed me the other options, worked within my budget and took my older vehicle as well. The end result was great! More
Friendly & Professional Everyone was friendly & professional. My car was being serviced for the first time & was happy with the prompt service. I will look forward to my serv Everyone was friendly & professional. My car was being serviced for the first time & was happy with the prompt service. I will look forward to my service appointment. More
Excellent Customer Service. Took in my Chevrolet Spark today, 11/14/15 for its 1st of 4 Free Oil Changes. I was able to get an appointment at a time that was convenient for me - Took in my Chevrolet Spark today, 11/14/15 for its 1st of 4 Free Oil Changes. I was able to get an appointment at a time that was convenient for me - 3:00 p.m. Dropped my car off with Ray Maher in the Service Department and it was ready for pick-up when he promised that it would be. I enjoyed working with Ray. He was cordial, friendly and very helpful. I had an excellent service experience at Carter Chevrolet. Thank you and also, thank you for the car wash. More
THE BEST The team at Carter Chevrolet is first rate. We first started using Carter Chevrolet for service when we inherited a Chevy Impala for my daughter. Ra The team at Carter Chevrolet is first rate. We first started using Carter Chevrolet for service when we inherited a Chevy Impala for my daughter. Ray is a certified Rock Star! He makes every visit to Carter Chevrolet an enjoyable experience and I always know that I'm in extrtemely professional, and capable, hands. When faced with a decision to pick a dealer to buy a truck for my wife, we didn't hesitate. Arguably, we could have shopped around but we were already sold on Ray and the service he provides. Fortunately, but not unexpectedly, we also had an incredibly positive experience with Jimmy in Sales. Like I said - a great team throughout the Carter organization!!! I encourage anyone to try them out. More
Great dealership and friendly staff I had a fantastic car buying experience, mark cross was a very big help in finding the right one for me. I would recommend him for anybody that is loo I had a fantastic car buying experience, mark cross was a very big help in finding the right one for me. I would recommend him for anybody that is looking for a good reliable car or truck he knows the right and wrong ones. I would purchase another vehicle there. More
Great car buying experience I recently purchased a 2015 Impala, my second Impala and 3rd or 4th vehicle from Carter Chevrolet. I can't say enough about the sales and service team I recently purchased a 2015 Impala, my second Impala and 3rd or 4th vehicle from Carter Chevrolet. I can't say enough about the sales and service team at this dealership. I've been buying cars from Carters since the early 80s. Fabulous!!! No hassle, no pressure, no sales "attitude". Mark Cross was my main sales associate, with assistance from Sherri Thompson when I showed up unannounced and Mark was not there. I have been driving for a very long time, over 50 years and have purchased new and preowned vehicles before, but I've never had such a pleasant experience before. This is the second Impala our family has purchased in the last year and both times we had the same wonderful service, so this is not a fluke. Mark took the time to go over everything with me on the new car (lots to learn about). He was patient, funny and actually listened! Sherri was just as good and very knowledgeable as well. Jonathan was great, explained everything and made the final details easy. Every time I stopped by I felt like their most important customer. Bravo Carter's! I will be back. By the way, when I did have my vehicles serviced over the years, Ray was fabulous! Good team all around. More