
Vernon Chevrolet
Vernon, CT

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Carter Chevy is the best! As a young car buyer and needing an upgrade to an SUV, I was overwhelmed with all the different options. After visiting so many dealers, I was glad to As a young car buyer and needing an upgrade to an SUV, I was overwhelmed with all the different options. After visiting so many dealers, I was glad to be a returning customer at Carter Chevrolet:) My salesman, Bob Fedus, was so helpful in picking out my 2014 Equinox. He provided a comfortable environment and was very knowledgeable. The whole process was fast and easy. I'm extremely happy to be a customer at Carter for the second time. Wouldn't recommend anyone else:) More
Another great experience! Jimmy was my sales associate and as always I got fantastic service! This is my second lease thru them and I am 100% satisfied! Great service & great s Jimmy was my sales associate and as always I got fantastic service! This is my second lease thru them and I am 100% satisfied! Great service & great staff! I am a customer for life! More
Sherri Listened to Me!! Sherri Thompson was my Sales Associate and she was AWESOME. I went on a fact/number finding mission for a 2015 Chevy Trax...Bright Blue (color non-neg Sherri Thompson was my Sales Associate and she was AWESOME. I went on a fact/number finding mission for a 2015 Chevy Trax...Bright Blue (color non-negotiable)...and found my way to Carter Chevrolet. Sherri went over all my questions, took me out for a test drive in a Trax, had my car that I was using for a trade-in evaluated and put numbers together for me. Everything I needed to make an informed decision was presented in clear black and white. I informed Sherri that I was going to check out another dealership to comparison shop and she was glad to hear it...somehow she knew that I would be back and she was right. The other dealership I visited was a nightmare and I quite honestly cannot believe they are allowed to be called a Chevrolet dealership. I called Sherri after my visit to that other place and told her about my experience...I told her that she listened to me...no pressure to sell me the Trax...no "what can we do to close the deal now" which we have all heard. You will find no smooth talking salespeople at Carter Chevrolet. If you want to buy a vehicle from a reputable business then do what I did. Go to Carter Chevrolet first...see how a business is supposed to be run...then go check out other places. I am glad I did...that's when you realize just how great Sherri and the staff at Carter Chevrolet really are...they know cars...but more important...they know how to treat people. More
Good experience Very friendly, professional, good customer service overall good experience, Mark cross is the right person to deal in sales and Todd in service also Very friendly, professional, good customer service overall good experience, Mark cross is the right person to deal in sales and Todd in service also a excellent to diagnose your car problem More
Great experience, great price No hassle purchase...great experience and a great price for our 2015 Chevy Impala. We purchased the vehicle over Labor Day weekend, and they were very No hassle purchase...great experience and a great price for our 2015 Chevy Impala. We purchased the vehicle over Labor Day weekend, and they were very helpful to deliver the vehicle right away. Best experience in our lifetime. We are a repeat customer, and will be sure to go back to Carter for our next vehicle. More
No need to shop anywhere else! Purchasing new Suburban from Alex Giosa was a pleasant experience. Very knowledgeable about the vehicle. Fair, honest deal and absolutely no pressur Purchasing new Suburban from Alex Giosa was a pleasant experience. Very knowledgeable about the vehicle. Fair, honest deal and absolutely no pressure to buy. Didn't feel need to go anywhere else. Excellent job explaining the features when picking up car. Love everything about it. Thanks Alex! More
Chevy Equinox We were on a tight schedule to purchase a replacement car for our totaled pick-up truck. Craig Christensen made our whole experience from picking out We were on a tight schedule to purchase a replacement car for our totaled pick-up truck. Craig Christensen made our whole experience from picking out a car to purchasing it a breeze. We really appreciated the help from everyone at Carter Chevrolet. More
No pressure! Great Price! Great People I had been look for a new truck for over a year, and had gone to every dealer around trying to find a good deal for a great price. Even though i hadn' I had been look for a new truck for over a year, and had gone to every dealer around trying to find a good deal for a great price. Even though i hadn't found the perfect truck the first couple of times I went to carter. I was so impressed with how Sheri treated my family and helped with searching for a truck, I kept going back. My wife stated to me that it did not feel as if we were dealing with a salesperson, but a genuine person committed to helping us. The search ended for the truck and for a dealer that I will continue to use. More
Saturn Vue Our Saturn Vue was towed in from our mechanic as the part needed, ECM, only could be found through the dealer. Ray was with us every step of the way. Our Saturn Vue was towed in from our mechanic as the part needed, ECM, only could be found through the dealer. Ray was with us every step of the way. Not just replacing the part but getting to the root of the problem. Ray handled the situation with professionalism and a touch of humor that set me at ease. Thanks for all your help the car is no longer a 3,000 pound paper weight it runs great! More
great service I had the head gasket blow on my a couple of months ago and just yesterday my check engine light came on. I took it over to Charter on Friday at about I had the head gasket blow on my a couple of months ago and just yesterday my check engine light came on. I took it over to Charter on Friday at about 5 and Ray asked me to stop by first thing Saturday to see what the code was. When I stop by on Saturday we find out that a spring broke in the thermostat. Ray was able to fit the fix into a very tight Saturday schedule and didn't charge me anything for the fix or to pull the code. THe fix only took about an hour. Very happy Ray was able to fit my car into the very tight Saturday schedule so that i didn't have to bring it in during the week and possible have to take a day off work. More