
Vernon Chevrolet
Vernon, CT

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Wonderful Place Carter Chevy is not only a great dealership, but also has an excellent service department. Ray is an excellent customer service provider. He was court Carter Chevy is not only a great dealership, but also has an excellent service department. Ray is an excellent customer service provider. He was courteous, polite, and happy to help me out. Wonderful place to do business!! More
You must shop at this car dealer! I have been doing business with Carter for over 15 years now and this is the place to buy a car and get all your service/repairs done here too! As so I have been doing business with Carter for over 15 years now and this is the place to buy a car and get all your service/repairs done here too! As someone who works with customers every day, I can tell you these folks aim to please. They work an a team and truly care about their customers! From Ray, Amanda and Todd in the service deportment to Dave, Paul and Jonathan on the sales team....everyone really cares about the customer! I just bought another vehicle today and look forward to a long relationship with Carter Chevrolet, stop in and check them out! More
My 2014 Chevy Impala LTZ Carter Chevrolet is a very good dealership. ( I have never liked going to car dealerships). Until I met Mark Cross, this guy is one of us... a man wh Carter Chevrolet is a very good dealership. ( I have never liked going to car dealerships). Until I met Mark Cross, this guy is one of us... a man who cares about his customers. Everybody there likes to work there and my 2014 Impala LTZ is just awesome. I have already talked this dealership up to a lot of people. My wife was very impressed when she saw our name on the thank you board! Thank you for all the good work. More
I would buy another, and recommend to a close friend! Not only would I buy another car from them, I’d recommend them to a close friend. Buying a new car can be a daunting task especially for a first t Not only would I buy another car from them, I’d recommend them to a close friend. Buying a new car can be a daunting task especially for a first time buyer or someone who doesn’t know exactly what they’re looking for. Carter Chevrolet takes all that away! After spending a few weekends visiting several dealerships in CT I came across Carter Chevrolet. Not only do they know what they are doing, but they have exceptional customer service! I was able to walk around their lot and check out several different vehicles without all the pressure of a sales person following you’re around. After I had a chance to look over a few vehicles I was interested in I went in and spoke to Mark Cross about them. What a guy! I told him what I thought I could spend and he handed me a few keys and let me take them out for a test drive. And, I’m not talking around the block! Mark knows the area really well and he wanted to make sure I got to get a good feel for it before I considered buying anything. After we got back with the 2012 Chevy Impala LT we crunched some numbers and Mark sold me my Chevy and was spot on to what market value was. I told him I had one concern and that it was going to need tires soon, well let me tell you; Mark went ahead and made sure they put brand new fresh from the factory performance tires on it. Anytime I need service done to my car I know where I’m going. Everyone at Carter is wonderful! This is a talented group of people who know, and love cars, and yes even their customers. More
BEST EXPERIENCE EVER!!!!!!!!!!!!!! AMAZING!!!!!!!!!!!!!!!!!!! It was my first car purchase and it went perfect. It was the perfect car, and perfect overall experience. Mark was an abso AMAZING!!!!!!!!!!!!!!!!!!! It was my first car purchase and it went perfect. It was the perfect car, and perfect overall experience. Mark was an absolute pleasure to work with. More
excellent i would return again. They care about their customer and provide a "no pressure" atmosphere.. When we picked up our truck, we were in and out in les i would return again. They care about their customer and provide a "no pressure" atmosphere.. When we picked up our truck, we were in and out in less than 30 minutes. More
Purchasing my Equinox I purchased my beautiful 2014 Equinox at Carter Chevrolet. Let me just say this is not my first purchase from them andI am sure there will be more. I purchased my beautiful 2014 Equinox at Carter Chevrolet. Let me just say this is not my first purchase from them andI am sure there will be more. Bob Fedus and Bob Oles are the best!! They were sooo helpful and actually made my car buying experience fun! I definitly would recommend Carter. More
If YOU COULD ONLY FEEL LIKE I DID Had to take my 2008 Saturn Aura XE in for a recall.I made an appointment to take the car in on Oct 2,2014 at 3:30 p.m..I was welcomed with a smile.The Had to take my 2008 Saturn Aura XE in for a recall.I made an appointment to take the car in on Oct 2,2014 at 3:30 p.m..I was welcomed with a smile.They got right on the computer.I was told I would have a one hour waiting time ( which I didn't ,they got on it right away.) I went to the customer waiting area and the 1st thing I took note of was how clean the place was. The 2nd thing was the customers talked to one another and seem happy. They had a big screen t.v..The sound was set so you could could hear it and enjoy.They had a frest pot of coffee.When the job was completed they did not call me over a loudspeaker ( like a lot of others do .)Instead,Amanda came into the customer waiting room,walked right over to me,"Mr W?".Your car is ready.She handed me my papers and keys,gave me a handshake."Thank you for bringing your car to Carter Chevrolet." She showed me were my car was ( she did not tell me ).. More
Auto purchase excellent service and thank you Robert fedus!! I never thought I would ever own a newer car they made it easy and simple they even did it with pride excellent service and thank you Robert fedus!! I never thought I would ever own a newer car they made it easy and simple they even did it with pride I think carter Chevrolet is the best car dealer ship in Manchester I would recommend them to everyone !! More
Great service with great communication My Chevy was due for an oil change and unfortunately, 3 recalls. Amanda had me scheduled in almost before I could make it! Oil change and service My Chevy was due for an oil change and unfortunately, 3 recalls. Amanda had me scheduled in almost before I could make it! Oil change and service checks were completed, but the mechanic called to ask if it would cause any problems with keeping the car overnight, as this was the first car he had to perform these recalls on - no problem! Bottom line: most shops are capable, but it's the communication with me that will keep me going back!. Thanks to Amanda and the shop guys! More