
Vernon Chevrolet
Vernon, CT

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Wouldn't Ever Go Anywhere Else I've been a long time customer at Carter Chevrolet. Bought my first car there when I was 19 and haven't gone anywhere since. Whenever I have my car se I've been a long time customer at Carter Chevrolet. Bought my first car there when I was 19 and haven't gone anywhere since. Whenever I have my car serviced, I'm usually handled by Ray or Amanda and I wouldn't want to be with anyone else. They are both so courteous, professional, down to earth and always take great care of me. My father (Michael Steinberg) was a long time customer as well (for over 20 years) and loved dealing with Ray and many of the other staff. Even though he can no longer drive at this age, he still will ask me how everyone is doing there and misses the wonderful treatment he was provided there. He's the one that actually took me to Carter when I was looking for my first car. :) I thank Ray and Amanda for all their years of assistance & guidance and look forward to many more years! More
Ray Maher This is getting to be a habit rt my experiences dealing with Ray. I actually told Ray that I didn't know if I could be any more complimentary then I This is getting to be a habit rt my experiences dealing with Ray. I actually told Ray that I didn't know if I could be any more complimentary then I have during my past reviews. That said, this man is a credit to his profession,and the dealership that he represents. I trust his judgement,and value his opinion when it comes to servicing my families vehicles. Judging by some of the reviews that have been submitted I can see that I'm not alone in my opinion of Ray. Thanks once again,Ray, for all your help. Craig Cinquemani More
GREAT CUSTOMER SERVICE I WENT IN FOR MY CAR TO BE SERVICED DUE TO A RECALL NOTICE. I WAS RECEIVED BY RAY WHOM GREETED ME WITH A SMILE AND WAS VERY COURTEOUS. THE WAITING W I WENT IN FOR MY CAR TO BE SERVICED DUE TO A RECALL NOTICE. I WAS RECEIVED BY RAY WHOM GREETED ME WITH A SMILE AND WAS VERY COURTEOUS. THE WAITING WAS MUCH LESS THAN ANTICIPATED. IT WAS MY FIRST TIME VISITING THE MANCHESTER, CT DEALERSHIP AND OVERALL I HAD A GREAT EXPERIENCE. I HIGHLY RECOMMEND THEM. More
wow customer service experience Yesterday i dropped off my 2013 chevy cruz for n oil change & tire rotation and had requested to wait. This was the first time I had met Ray at the Yesterday i dropped off my 2013 chevy cruz for n oil change & tire rotation and had requested to wait. This was the first time I had met Ray at the service desk, He immediately greeted me with enthusiasm and a big smile and asked how he could help me. He listened and then took my information my keys and told me to have a seat and he would come and get me as soon as my car was ready. What a breath of fresh air to be greeted and taken care of by such an accommidating employee. I have alwayss liked Carter Chevrolet and will continue to purchase my vehicles here because of the superior service from people like Ray. He is a true asset to your dealership! Thanks Ray and Carter Chevrolet More
My happy experience today at Carter Chevrolet. My engine check light has been coming on, so I stopped this morning at Carter Chev. I was scheduled for tomorrow. Ray Maher waited on me and said tha My engine check light has been coming on, so I stopped this morning at Carter Chev. I was scheduled for tomorrow. Ray Maher waited on me and said that MAYBE they could get the car in late this afternoon. I received a call approx. 4 pm and Ray said the car was all set. I could not believe it. I drove down to Carter's and Ray was a the counter with the keys and paper work. I bought my first car out of high school in 1953 from Carter and been buying there since. It is a great place to buy a car at a fair price and has people working there like the professional Ray Maher! He knows the business and is customer friendly and very accommodating. Thanks Ray for the outstanding job of making my day at NO COST to me. Thanks again. More
Great Potential Customer Service In our search for a new vehicle, we stopped in at Carter's to see Ron Sloan. Ron is a very personable guy who is very knowledgeable and easy to talk t In our search for a new vehicle, we stopped in at Carter's to see Ron Sloan. Ron is a very personable guy who is very knowledgeable and easy to talk to. His concern for our needs was very evident. He allowed us to take out and test drive a vehicle we had much interest in for a few hours as my wife has special needs due to a medical condition. Although we did not end up purchasing the vehicle, I would recommend Carter Chevrolet and Ron Sloan in particular to anyone who is looking for a positive, no pressure sales experience. I also need to leave a shout out to Michael Sawyer for his assistance in helping me find this review site. Thanks Mike! More
Recent purchase: I found myself in need of purchasing a replacement vehicle rather quickly back in mid-July. Mark Cross was the salesman, working with me, and through I found myself in need of purchasing a replacement vehicle rather quickly back in mid-July. Mark Cross was the salesman, working with me, and through his efforts I was able to find a suitable car that more then filled my son's needs. More
experience as a valued customer of chevy carter Service started rocky but ended up strong with Rick. Had an 2:30 appointment and I came in around 10 am. There was an immediate death in the family so Service started rocky but ended up strong with Rick. Had an 2:30 appointment and I came in around 10 am. There was an immediate death in the family so I had to get the tires put on rather soon to partake in the burial. Tires were done and i paid just shortly after 12 noon. Thank you Carter Chevy. I did bring it to Paul's attention in the sales department and told him how uncomfortable I was with Amanda Smith in service. More
Honest and friendly service Ray is the best - we feel like we're being taken care of by family. Always accommodating and honest. We feel safe having our family car serviced by Ray is the best - we feel like we're being taken care of by family. Always accommodating and honest. We feel safe having our family car serviced by Ray and his staff. Amanda is also very friendly and helpful. More
Hart25@cox.net Services needed Ray is by far the best customer service representative that I have ever dealt with. He is friendly, knowledgeable and goes out of his way to make you Ray is by far the best customer service representative that I have ever dealt with. He is friendly, knowledgeable and goes out of his way to make you feel comfortable and always makes sure your are part of the decision making of your vehicle. He makes sure you understand everything that is being done to your vehicle and thoroughly explains everything to. Ray is the reason that I take my vehicle to Carter Chevrolet and always will. More