Vernon Chevrolet

After searching for a few painful months and many dealerships in mass. I found the vehicle I wanted almost 3 hours away. I just want to thank everyone that made it happen. From the first contact I ma dealerships in mass. I found the vehicle I wanted almost 3 hours away. I just want to thank everyone that made it happen. From the first contact I made with Kay and our sales man Andrew working out the rest . Helped us make this purchase actually pleasurable .I will continue to make the drive in the future .it was so reassuring to know some dealers actually care about making you happy and going above and beyond:) thank you again carter Chevrolet More

Excellent service again from Mark Cross at Manchester Carter Chevy. I am a returning customer and I just purchased a 2010 Mazda 6 from Mark. He made the whole process very simple and stress free. He is v Carter Chevy. I am a returning customer and I just purchased a 2010 Mazda 6 from Mark. He made the whole process very simple and stress free. He is very knowledgeable, easy to talk to and answered all of the questions that I had. I will definitely be back to purchase another car in the near future. On a side note to Mark, the car is great and I love the moonroof, especially when I'm going to Misquamicut in RI. Thanks again for everything, I really appreciate it!! More

I've just purchased my second vehicle from Carter Chevrolet in a little over a year and once again, I am extremely pleased. Mark Cross and Lou Martin went the extra mile to make sure I got the car my Chevrolet in a little over a year and once again, I am extremely pleased. Mark Cross and Lou Martin went the extra mile to make sure I got the car my wife and I were looking for and that all our questions got answered. The process was smooth and easy, these guys know how to take care of a customer. Mark and Lou continue to work in my best interests after my recent purchase helping me resolve an unexpected situation with my trade-in vehicle. I have and will continue to recommend Carter Chevrolet to friends and family. Jim Cardillo Windsor, CT More

Vehicle purchase was extremely easy. I found that they had the vehicle I wanted while out of town on business on Wed. I contacted them, informed them I would not be back to CT until Friday afternoon and t had the vehicle I wanted while out of town on business on Wed. I contacted them, informed them I would not be back to CT until Friday afternoon and they were more than accommodating. Kay had everything ready when i arrived Friday evening, Mark and Lou were very knowledgeable and helpful as well. In under 24 hours I happily drove home with my new Cruze on Saturday afternoon. More

From the first moment with Andrew Repay (sales rep.) we felt we were in good hands. He had a relaxed manor and was forthcoming about our options without any pressure to sway us in any particular direction felt we were in good hands. He had a relaxed manor and was forthcoming about our options without any pressure to sway us in any particular direction. His friendly manor and his attention to each detail as well as his timely actions, made for a stress free purchase. Paul Koldras (manager) also was there at each step of the way as was Michael Moore (Sales Mgr.). Our Business dealings with Lou Martin also was informative and relaxed. This is our second auto purchased from Carter Chev. and we definitely would recommend them in the future. This experience was so different from other dealerships where the sales persons were anxious to sell the customer anything just to make a sale regardless of their needs. More

Phil Saxe recommended you. Phil said you are completely honest. You are! Ray was a gentleman. He took my vehicle in right away as promised and the mechanic brought me in to the garage to see what was going honest. You are! Ray was a gentleman. He took my vehicle in right away as promised and the mechanic brought me in to the garage to see what was going on. The mechanic said, "If this was my truck I would not do anything right now." Car dealers have a bad reputation in general. Carter Chevrolet treated me well and as a result they have a new customer. I would consider making my next purchase at Carter. Thank you. More

It is no wonder Carter Chevrolet has been in business as long as they have. Craig Fournier listened to what I was looking for, honored my request not to haggle or try to upsell. He found exactly what I want long as they have. Craig Fournier listened to what I was looking for, honored my request not to haggle or try to upsell. He found exactly what I wanted in their inventory and gave me a very fair price. He did make some valuable suggestions for some additional options I might want. His advice was on the mark. At the time of delivery he explained the features of my truck in great detail. (At one point I thought, "enough already", but I am glad he was so thorough. It kept me from having to read the manual) Lou Martin helped me greatly with very good advice. He actually told me to wait a few days and try to remove something from my credit report. I was able to do so and it saved me thousands of dollars. "Old School" finance managers would have pushed me to sign and not leave the showroom. He showed the true character of Carter Chevrolet. Lou and Craig have created a customer for life! Good job Steve, you father and grandfather would be proud of how you are maintaining the reputation for excellence. More

Andrew put in the time to find me the best deal but never felt like he was pressuring me into anything. I couldn't be more satisfied with my Equinox! I have had my car for a week and he has checked in with m felt like he was pressuring me into anything. I couldn't be more satisfied with my Equinox! I have had my car for a week and he has checked in with me to make sure I was happy. Thanks!!!! More

I went to Carter looking for a 3/4 ton pickup to pull my 26' travel trailer. I will admit that I don't particularly enjoy the process of trading in a vehicle and purchasing a new one, based on past experie 26' travel trailer. I will admit that I don't particularly enjoy the process of trading in a vehicle and purchasing a new one, based on past experiences of pushy salesman, unreasonable trade in values, etc. After dealing with Andrew Repay in sales and Lou Martin in financing, I can say with all honesty that all call dealers are not the same. Andrew made the purchasing of my truck a pleasurable experience. His professionalism as a salesman was outstanding. He answered all of my questions, was genuinely accomodating to my needs, and at the end of the sales process even assisted me with the selection of additonal accessories I wanted to add to the vehicle. He is by far the best salesman I have ever dealt with. In financing, Lou Martin exibited the same professionalism, sharing his advise and experience, particulary with extended warranties. As result, I want to commend them both for outstanding customer service, and extend to them my sincerest appreciation and thanks. Jeremy Almarode More

This was my first visit to Carter. I very much liked the old-fashioned, hometown feel to this dealership (being right in downtown Manchester, like all the dealerships used to be before they moved out into t old-fashioned, hometown feel to this dealership (being right in downtown Manchester, like all the dealerships used to be before they moved out into the asphalt jungles of the 'burbs). I made 3 separate visits in all, and each time I was greeted like a long-time customer by everyone, especially at the receptionist desk at the front door; a real 'family' atmosphere. Low pressure (really no pressure) to buy and a very knowledgeable salesman. I truly appreciated that he knew more about the car than I did; usually, in other dealerships, it is the other way around. All the paperwork was handled professionally and promptly, and away we went with a great economy car (Cruze), which my wife and daughter (this was her first car) really like, even more than the brand new Subaru she was driving (mine) before getting the Cruze. And I have to agree that the Cruze is a great American choice if you are shopping for this class of car. Bottom line? I will definitely go back to Carter when looking for my next car, and I would encourage you to do so as well. You will be well cared for... More