
Vernon Chevrolet
Vernon, CT

Filter Reviews by Keyword
By Type
Showing 661 reviews
Ray always gets me in on my son's time schedule, he works overnights so it's difficult to find time for services. He's always very pleasant and helpful and has impeccable phone manners. He's the reason works overnights so it's difficult to find time for services. He's always very pleasant and helpful and has impeccable phone manners. He's the reason why we still have chevy products and have remained loyal to Carter despite some negative experiences with other service employees on Ray's days off. I trust Ray, he always is a great help with all of the process and we truly enjoy dealing with him. More
JUST PURCHASED MY BRAND NEW 2013 CHEVY CRUZE AND I COULDN'T BE HAPPIER!! JIMMY FUSKA WAS EXCELLENT... VERY HELPFUL, PROFESSIONAL, AND PLEASANT TO WORK WITH...I HIGHLY RECOMMEND CARTER CHEVROLET TO ANY COULDN'T BE HAPPIER!! JIMMY FUSKA WAS EXCELLENT... VERY HELPFUL, PROFESSIONAL, AND PLEASANT TO WORK WITH...I HIGHLY RECOMMEND CARTER CHEVROLET TO ANYONE LOOKING TO PURCHASE A NEW OR USED VEHICLE. LOOKING FORWARD TO VISITING THEM AGAIN FOR ALL MY VEHICLES SERVICE NEEDS.. EVERYONE THERE IS GREAT !! KEEP UP THE GREAT CUSTOMER SERVICE :) More
A terrific experience with a dealership. I was able to the day before and get an appointment. When the time came to pick-up the car they sent a driver to pick me up at my home. Every one I came in conta the day before and get an appointment. When the time came to pick-up the car they sent a driver to pick me up at my home. Every one I came in contact with was a true professional. More
Ray was an absolute delight! He kept me informed during the entire process of repairing my car. He contacted me several times with additional information and updates. His disposition was one of absolute ca the entire process of repairing my car. He contacted me several times with additional information and updates. His disposition was one of absolute caring and dedication. I gave the rating i did because not only was the pricing fair, but most importantly the work was done very quickly without sacrificing quality. I will certainly come again whenever my car needs service or a professional opinion. This facility has a strong team behind it. I as a first time customer am very impressed. Tell Ray India says hi! And that we hope he enjoyed the muffin we brought him. More
My husband and I felt comfortable the moment we walked in the door. Craig was knowledgeable about the car and both models we asked about were ready for inspection and a test drive. He made us feel at ease the door. Craig was knowledgeable about the car and both models we asked about were ready for inspection and a test drive. He made us feel at ease and was not high pressured (which I find a turn off). When our pre-approved financing hit a snag, Lou helped us and even got us a better rate! I would definitely come back and recommend other to also. More
Andrew Repay and Jimmy Fuska were both very honest, friendly and knowledgeable. They provided a very comfortable experience. It was quite apparent that they were more interested in what we wanted tha friendly and knowledgeable. They provided a very comfortable experience. It was quite apparent that they were more interested in what we wanted than they were in making a sale. They made a special effort to meet our timeframe which is greatly appreciated. Lou was honest, knowledgeable and also went above and beyond in meeting our timeframe. I look forward to accessiing the maintenance services of the dealership. The dealership had a family feel to it. More
Went in for oil change was notified of a recall notice, car was inspected and recall repair was squeezed in although it wasn't originally planned. Walked out a happy customer, staff is always friendly and car was inspected and recall repair was squeezed in although it wasn't originally planned. Walked out a happy customer, staff is always friendly and helpful. Very happy with dealership. More
I can honestly say this was the best dealership i had ever purchased a new car from. Everyone was very friendly and helpful. Hands down the best car buying experience. I would highly reccomend Carter che ever purchased a new car from. Everyone was very friendly and helpful. Hands down the best car buying experience. I would highly reccomend Carter chevrolet to everyone. Thanks for everything, Michael Rafaniello More
This is the first time I went into a dealership where I felt like the people really cared about me. Andrew and Lou did an amazing job helping me find a vehicle and getting me approved for it in a timely ma felt like the people really cared about me. Andrew and Lou did an amazing job helping me find a vehicle and getting me approved for it in a timely manner. They both made me feel very comfortable and at ease. I would highly recommend this dealer, especially Lou and Andrew to anyone.Thank you and with much appreciation, Amanda Camilleri. More
My husband, Steven and I had a great experience with this dealership from beginning to end. I really don't mean end but leaving with the car. My husband saw the car we bought on line and called talked to M dealership from beginning to end. I really don't mean end but leaving with the car. My husband saw the car we bought on line and called talked to Michael and I did the finical part on line which was easy and took a short time. Then spoke to Nora who was a delight. Everyone was very nice we live a distance away and my husband was very anxious to pick up the car and they worked with him. Well we finally pickup the car on Wednesday night and Andrew really spent a very long time with us and went over every part of the car. Lou was great with the paperwork and very pleasant. We will recommend Carter to anyone we know who is looking for a car. Denise More