Veterans Ford Tampa - Service Center

Oil and check engine light service Found a need for oil in my vehicle a few weeks after the purchase. Brought it in and waited while it was serviced. Within the hour, it was found that Found a need for oil in my vehicle a few weeks after the purchase. Brought it in and waited while it was serviced. Within the hour, it was found that the oil filter seal was defective. An oil service was completed. As I drove away, the check engine light was still on. It had been listed on the initial sign-in report. I turned the car around and went back and asked the attendant if I had to drive a mile or two before the light would go off because it was still on. The car was taken back in the shop immediately and returned with the engine light off. It is working well now. More

Above and beyond Our experience with veterans ford has always been a positive one. We have a ten year old ford expedition that we leave here at our condo in tampa. Our experience with veterans ford has always been a positive one. We have a ten year old ford expedition that we leave here at our condo in tampa. The car. Sits in our parking lot for months at a time so therefore when we do come down for a visit there are very often some maintenance issues. Veterans ford has always gone above and beyond! To get our vehicle repaired and back to us, if it is a small repair they will drop us off and pick us up at home. If the repair will take several days, we love the convenience of being able to rent a car. There have been times when we have had to leave for home in ct before the work could be completed on our car but that was not a problem because veterans ford simply dropped our car back at the condo for us. We are very pleased and happy with the service we receive at veterans fid and when the time comes to replace our aging expedition we will definately buy another vehicle from veterans ford. More

My appointment was on time and Cara was very friendly and helpful with information regarding my Car Care Agreement. I also had a meeting with Josh in Finance and he was very helpful and answered my question helpful with information regarding my Car Care Agreement. I also had a meeting with Josh in Finance and he was very helpful and answered my questions. I was very happy with my service and the people I came in contact with during my visit. More

All in all a good experience. However, when getting a car wash after the service it would be nice to have the car dried off. wash after the service it would be nice to have the car dried off. More

Very friendly, knowledgeable and accommodating. Listens Very friendly, knowledgeable and accommodating. Listens to my needs and gets the job done while i wait, service is quick and repairs the issues. Wo Very friendly, knowledgeable and accommodating. Listens to my needs and gets the job done while i wait, service is quick and repairs the issues. Would (and do) recommend this dealer. More

The staff at Veteran's Ford is always friendly, knowledgeable and very helpful. My car was ready right when they said it would be ready. knowledgeable and very helpful. My car was ready right when they said it would be ready. More

was greeted, by name, by the service manager, Travis, he thoroughly explained the "The Works" services that were to be performed on my vehicle and expected wait time. At the conclusion of the service, Trav thoroughly explained the "The Works" services that were to be performed on my vehicle and expected wait time. At the conclusion of the service, Travis communicated issues, with related repair costs, that were observed by the technician when the car was being serviced. He recommended scheduling future service appointments to perform the repairs. More

The work was done quickly & completely. Zack kept me informed as to the status of my vehicle & the work was done promptly. I found the people at Veterans friendly & professional. informed as to the status of my vehicle & the work was done promptly. I found the people at Veterans friendly & professional. More

Our service Lady was professional and friendly. Our service Lady was professional and friendly. Service was completed in a timely manner. Price was more then fair and waiting area very cle Our service Lady was professional and friendly. Service was completed in a timely manner. Price was more then fair and waiting area very clean. Easy appointment scheduling More

I brought my Explorer in for a recall and to get it serviced. Erica called promptly when the part became available and the repair was completed after a short wait. As far as the oil change, I never b serviced. Erica called promptly when the part became available and the repair was completed after a short wait. As far as the oil change, I never brought a vehicle to the dealership for routine service because of the price, however, Veteran's price for the oil change. tire rotation and a cabin filter was extremely competitive - if not lower than - the chain service places. Todd went out of his way to explain service items on my vehicle and made recommendations as well. More