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Veterans Ford Tampa - Service Center

Tampa, FL

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141 Reviews

141 Reviews of Veterans Ford Tampa - Service Center

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May 09, 2018

Disappointed with my experience I was originally quoted a much lower price to get the AC fixed, only to be told an hour later 5x time higher price. I have now found a reputable mech More

by mehrzadhatami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Tilwick
May 14, 2018 -

Veterans Ford Tampa responded

Thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Veterans Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the chance to talk to you further so please do call Lorenzo Pena at (813)962-1100 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

May 08, 2018

Bed cover. With the help from the parts department and the sales service we had Veteran’s Ford mount a roll top bed cover. The cover came in when promised. We ma More

by tallegree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Butler, Travis Tilwick
May 07, 2018

Discouraged I made an appointment for an oil change for noon. I arrived on time and was told there was an expected 45 minute wait in addition to an hour which it More

by LROBER19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember names of the workers
May 05, 2018

I <3 Cara Cara is the best. She relates so well to me and always lets me know when it’s time for things to be done. I also appreciate the clean, comfortable are More

by GrannieBeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Marquis
May 05, 2018

Amazing as always Always extremely happy with you guys. Thank you! It has always been a great overall experience. Everyone is professional, customer service oriented, a More

by LOSYSANTA75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The driver. I think his name was Miguel from Puerto Rico. Super friendly. Also excellent service , Dave Richeson
May 04, 2018

Service review Fast, efficient and friendly service. I'll definitely be back. It was also easy to make the appointment online. Waiting area was ckean and comfy. More

by freen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Marquis
May 04, 2018

Veterans Ford Truck Service Truck was very clean and well maintained and was ready to go when the purchase was completed. Staff was professional and polite to me as a customer More

by CDHUNT66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Tilwick
May 02, 2018

Excellent service department I have been taking all my vehicles to Veterans Ford for many years always pleasant experience with my repairs fixed right on the first visit as it sho More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Zeigler, Dave Richeson, Cara Marquis, Travis Tilwick
May 02, 2018

Great service department Great staff. I have been servicing my vehicles with them for over 10 yrs. Great technicians and service writers. Very happy with the service they More

by Snook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Tilwick
May 02, 2018

Fabulous! Cara and Dave were very knowledgeable. They were friendly, prompt and efficient. Explained everything thoroughly. I would definitely come back for m More

by BARBARAMCMAHAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Richeson, Cara Marquis