I first considered this dealership because of a friend who told me about it, indicating she really liked the experience she had had with it. Even though we live an hour away in NC, we were willing to go with this dealership and are very glad we did. I was in contact via email with Steven Darchiville for seven months as I researched extensively the purchase of my new vehicle. Steven was absolutely outstanding as he kept in touch with me throughout those seven months without being overbearing or pushing me to hurry and make a purchase. Steven had just the right balance of staying in touch without contacting me too frequently. I had many questions and went back and forth about purchasing new or used. Steven answered all my questions and kept researching available vehicles, both new and used. He also took an interest in what was going on in our lives (e.g., two trips to meet two new grandchildren and breaking my foot), knowing that these events would slow the process of purchasing my new vehicle. In the end, when the time was right, I purchased a new Subaru Forester, exactly the vehicle I wanted, with 0% financing. It also arrived about three weeks earlier than anticipated. Once we arrived at the dealership to pick up the vehicle, the process was quite simple and Steven was great in explaining all the features of my new vehicle. We have had the vehicle for four weeks now and absolutely love it!