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Vic Canever Chevrolet

Fenton, MI

Overview
Reviews
Vehicles
3.8
45 Reviews
Vic Canever Chevrolet prides itself in being involved and supporting our community for 50 years and promise to continue in years to come. We are proud to be one of the few green dealers in the country. Through our dedication in driving eco-friendly initiatives, our team has earned recognition that very few automotive dealers have achieved. We are proud of our accomplishment and our efforts to reduce our impact on the environment, increase employee enthusiasm for green activities, and engage with local organizations and schools to make a positive impact on our community.
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3000 Owen Rd.

Fenton, MI

48430

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Showing 45 reviews

June 14, 2024

I visited the dealership to have my 12 month free maintenance appointment. I was greeted promptly and the routine work was completed in about one hour. The dealership was clean and well organized. More

by art.nagasaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember their names.
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Helpful
June 13, 2024

Please leave the audio system off when you are done with the car and you may get another star More

by ke3rents
Recommend Dealer
Yes
Employees Worked With
No Comment
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Jun 14, 2024 -

Vic Canever Chevrolet responded

Thank you for taking the time to share your feedback. I would like to discuss your concerns further, so please feel free to contact me at your earliest convenience. Sincerely, Jeff Canever, President, jeffcanever@canever.com

Helpful 1
June 13, 2024

The dealership is very clean. Everybody were working. There is very nice. They took care of my truck and did their tire rotation did a great job. More

by KPOPE517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everybody
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Jun 14, 2024 -

Vic Canever Chevrolet responded

Thank you for the positive review! I'm glad to hear that you had a great experience with Vic Canever Chevrolet Inc. I take pride in our clean dealership and our dedicated team. It's fantastic to know that your truck was well taken care of and that the tire rotation was done to your satisfaction. I appreciate your feedback and look forward to welcoming you back in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

Helpful
June 13, 2024

The people are very friendly and they get you in and out very quickly. The waiting area is very welcoming. More

by marilynstaszak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Write up person
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Jun 14, 2024 -

Vic Canever Chevrolet responded

Thank you for the positive review! I'm so pleased to hear that you had a great experience at Vic Canever Chevrolet Inc. Our team strives to provide excellent service efficiently and make our waiting area comfortable for our customers. I appreciate your kind words and hope to see you again soon! Sincerely, Jeff Canever, President, jeffcanever@canever.com

Helpful 1
June 12, 2024

Collusion center was fast, honest and fair priced service center always get me in/out More

by bschrah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy
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Jun 14, 2024 -

Vic Canever Chevrolet responded

Thank you for choosing Vic Canever Chevrolet Inc for your service needs! I appreciate your positive feedback about our fast, honest, and fairly priced service center. Our team is dedicated to providing efficient and reliable service to all our customers. I look forward to seeing you again for your future service needs. Sincerely, Jeff Canever, President, jeffcanever@canever.com

Helpful 1
June 12, 2024

The move to charge costumers 3% for using a credit card was a surprise. The bigger surprise was that the 3% is AUTOMATICALLY added to the bill so I needed to ask to have it removed!!! More

by kramersofgb@gmail.com
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jake and the crabby cashier
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Jun 13, 2024 -

Vic Canever Chevrolet responded

Thank you for your feedback with your concern for charging for credit card payments and apologize for any inconvenience this may have caused you. The decision to implement this fee was not made lightly. Unfortunately, the costs associated with processing credit card payments are significant, and this charge helps us to continue to provide high quality products and services without having to increase out prices overall for our valued consumers. We do accept any and all other alternative payment methods which do not incur the fee. The way the system calculated it automatically was purely the way it is setup as the % of credit card use is considerably higher than any other form of payment. If you have any further questions or concerns do not hesitate to give me a call directly. We value your business!! Best Regards, Alex Momot General Manager Direct 810.629.3396

Helpful
June 12, 2024

November 1, 2023 had 4 wheel brake and fluid flush service on 2015 Equinox with 75,000 miles. Original brakes. Took vehicle back for pulse in pedal and softness in pedal on 5-30-2024 with 78,000 miles More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake
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Jun 14, 2024 -

Vic Canever Chevrolet responded

Thank you for sharing your detailed feedback with us, Chuck. We understand your frustrations regarding the recent service on your Equinox. We appreciate your insights on the brake service and acknowledge your concerns about the rotor issue. Your feedback on the transmission service is duly noted, and we are glad to hear that it has improved. Please feel free to reach out to me directly so we can address your concerns and work towards a resolution. Sincerely, Jeff Canever, President, jeffcanever@canever.com

Helpful
June 12, 2024

Great service throughout the buying process. Very prompt and efficient with my time and requests. More

by bauer1zj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billi Jo
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Jun 14, 2024 -

Vic Canever Chevrolet responded

Thank you for choosing Vic Canever Chevrolet Inc for your recent vehicle purchase! I am thrilled to hear that you had a great experience with our team, from start to finish. I appreciate your positive feedback and look forward to serving you again in the future. Sincerely, Jeff Canever, President, jeffcanever@canever.com

Helpful 1
June 12, 2024

I worked with Scott in the service department. He got me scheduled when it worked for me. Everyone was very helpful and accommodating.Thsnks More

by loretta.pellett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Midcafe
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Jun 14, 2024 -

Vic Canever Chevrolet responded

Thank you for choosing Vic Canever Chevrolet Inc. for your service needs. I appreciate your positive feedback about working with Scott. I am glad to hear that he was able to accommodate your schedule. I look forward to assisting you in the future. See you next time! Sincerely, Jeff Canever, President, jeffcanever@canever.com

Helpful 1
June 12, 2024

everyone was attentive and helpful with information needed. They explained what was being done and future concerns for my auto. More

by daddydave07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember
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Jun 14, 2024 -

Vic Canever Chevrolet responded

Thank you for the positive feedback about your experience at Vic Canever Chevrolet Inc. I appreciate you recognizing our team's attentiveness and helpfulness in providing you with the information you needed. I'm glad we could explain the service being done and address any future concerns for your vehicle. I look forward to assisting you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

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