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Vic Canever Chevrolet
Fenton, MI
102 Reviews
Vic Canever Chevrolet prides itself in being involved and supporting our community for 50 years and promise to continue in years to come. We are proud to be one of the few green dealers in the country. Through our dedication in driving eco-friendly initiatives, our team has earned recognition that very few automotive dealers have achieved. We are proud of our accomplishment and our efforts to reduce our impact on the environment, increase employee enthusiasm for green activities, and engage with local organizations and schools to make a positive impact on our community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 102 reviews
June 26, 2021
Second time I had Liz miller from the service desk I been going there for over 10years 2time I come in for my oil change she is very very rude speaking to me not friendly and I should ask for the manager I w going there for over 10years 2time I come in for my oil change she is very very rude speaking to me not friendly and I should ask for the manager I will go there again because they been service my car for long time I will refuse to have her service me and ask request for some one else in my next appointment I'm not ashamed to write here and go back I don't know who she thinks she is !!!not friendly also I had a recall last 3years it was approved from gm recall l think it was last year gm approved a new par computer control module my speakers and traction control works fine before after it's not working anymore and still the problem was not resolve they say it's something else no it's not I talkt to gm center for recall I want this issue fixed More
by Petra
Employees Worked With
Miller
January 25, 2021
Outstanding and professional service. Goes above and beyond to address customers' concerns. Very friendly and excellent communication throughout the entire process. I had some warranty work done, and Pa beyond to address customers' concerns. Very friendly and excellent communication throughout the entire process. I had some warranty work done, and Patrick Sassine thoroughly followed up with ordering parts, scheduling the repair, loaner vehicle, and providing updates. Highly recommended. More
by kevinlee1975
Employees Worked With
Patrick Sassine
February 10, 2020
Poor Parts Department Customer Service I ordered a part for my Chevy vehicle through this dealership. The hardware I received was inadequate for the instillation. Additionally, the direct I ordered a part for my Chevy vehicle through this dealership. The hardware I received was inadequate for the instillation. Additionally, the directs were missing steps and some instructions where backwards. When I brought this to their attention they gave me parts assistance number. I asked them if had any interest of investigating this or helping resolve the issue they said they are just a pass through provider of the part and don't offer assistance. When I call the number they gave me the gentleman from GM told me they have a dealer tech line they can call and should have called. Very lazy and poor service. Pushing their job off to the customer. This was just a simple vehicle part so can't imagine going there again for anything. More
by Engineer
Employees Worked With
JESSE COLVIN, SAMMY FALL
December 02, 2019
Buyer BewareI purchased a 2017 Silverado for $25,000 and Buyer Beware I purchased a 2017 Silverado for $25,000 and when purchase was complete I only have 1 key fob. It wasn’t disclosed in advance of the sal Buyer Beware I purchased a 2017 Silverado for $25,000 and when purchase was complete I only have 1 key fob. It wasn’t disclosed in advance of the sale that the truck would only come with one. Ryan should have told me this. And now it’s going to cost me $240.00 dollars out of pocket. Shady dealer. Be careful they don’t get you too. More
by Unsatisfied buyer
Employees Worked With
Ryan
July 21, 2019
Great Overall Experience!! Couldn't of asked for a better experience purchasing my first brand new vehicle at Vic Canever! Everyone at the dealership was very nice and easily an Couldn't of asked for a better experience purchasing my first brand new vehicle at Vic Canever! Everyone at the dealership was very nice and easily answered any of my questions. Highly recommend Robert Daliege! He was super nice and took all the stress out of buying a new car! More
by mike
Employees Worked With
Robert Daliege
February 18, 2019
Worst vehicle ever purcased Purchased a 2008 Dodge Caliber from Scott Tell in Fenton. Within 75 miles we were having problems with the transmission. Called Scott and his response Purchased a 2008 Dodge Caliber from Scott Tell in Fenton. Within 75 miles we were having problems with the transmission. Called Scott and his response was turn the car off and back on. We have now had the vehicle about a month and it is in the transmission shop awaiting a new transmission at my expense.I will never buy from or recommend Vic Canever to anyone. More
by gkburwell
Employees Worked With
Scott Tell
January 03, 2019
Excellent Service So helpful and fast in getting me into a great car! I know extra work had to be done, as I had some special circumstances. Much appreciated! So helpful and fast in getting me into a great car! I know extra work had to be done, as I had some special circumstances. Much appreciated! More
by KRISTENFAY
Employees Worked With
Scott Tell. Tony Crimi
July 14, 2018
1st scheduled maintenance I dropped my truck off at appointed time and returned a few hours later. My truck was done including a wash. Very convenient . I recommend making an a I dropped my truck off at appointed time and returned a few hours later. My truck was done including a wash. Very convenient . I recommend making an appointment. More
by diamondback
Employees Worked With
TJ
June 29, 2018
New Car Unexpected mechanical issues with my old car made it necessary to get a new vehicle sooner than I had planned. My salesman, Mark Crane, made a stressf Unexpected mechanical issues with my old car made it necessary to get a new vehicle sooner than I had planned. My salesman, Mark Crane, made a stressful situation manageable. I drove out with my new Traverse on the day after meeting with Mark. More
by Kris
Employees Worked With
Mark Crane
June 29, 2018
excellent service. Your service department is very efficient. Staff is pleasant. Your staff always go above what is expected to insure a good experience to the custome Your service department is very efficient. Staff is pleasant. Your staff always go above what is expected to insure a good experience to the customer. More
by Grma Dot
Employees Worked With
n/a
